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Sunrooms And Patio reviews in Toluca Lake

Real People ~ Real Reviews ~ Real Results

  • I was impressed with Roni and his understanding of my special needs and his choice of crew to do the work.  Roni was there to make sure the work was done right and make sure of any specifics as it progressed. A bit more work that expected needed to be done, but we all worked together to make it happen.   It was all completed in a very timely manner to my full satisfaction.  I would be happy to use RAP again for other projects.
    - Ian m.
  • I made a call to Tony Panterra regarding a tile that had come loose in our kitchen floor. Nexxus Construction had performed a complete remodeled our Kitchen in February of 2012. When I explained what had happened Tony had a representative at our home the next day! He looked at the tiles and then examined the entire floor. He felt it was best that several tiles be replaced and the entire floor be re-grouted. Tony had insisted, thankfully, that I buy an extra box of tile when we did the new floor.

    The required tiles was an exact match and because they removed and replaced the old grout the floor looks perfect. The job was over two years old and Tony stood behind his work 100% and that work was done over two years ago!. Tony's work was outstanding when he remodeled our Kitchen and Sun room. I was very happy with his work then and now to respond to this so quickly and thoroughly is truly impressive and an example of Nexxus stands behind their workmanship .

    ** This is an additional comment after a series of experiences post my previous review. **
    This additional write up is important to me because I am tired of excuses, and other tactics companies use to get a few extra dollars. Nexxus is not this type of company! I was recovering from a very serious septic infection that had involved several surgeries. During my recovery I needed help from two other contractors not associated with Nexxus. The first instance involved a plumbing repair. I knew it would not work and asked if I would be credited if the repair failed. I was told that I would be. As suspected the repair failed the following day. I called them back and they did additional services, but they did NOT credit me for their failed first repair. I was informed it was against company policy. Promise made - Promise broken. The next company was under a service contract. When I showed the issue to the representative he responded by telling me that I should do the work and submit a claim and "maybe" I would be reimbursed. I was on a Walker, in a leg brace, with a mesh cover over my arm for a PIC line used my IV(s) . How could I do the work ?, Why would I submit a bill? They referred me to the service contract and said look at paragraph "n" and that this particular situation was not covered. Non of this is new, none of it unusual  these days.

    What is unusual is Tony and Nexxus Remodeling. I made the call, Tony did not argue. He did not ask for money, nor did he tell me that it had been more than 1 year. I originally hired Nexxus on a handshake. Yes I signed all the paperwork, but he extended his hand and said that he would stand behind his work and thanked me for the opportunity. 

    When I looked back over the last couple of years Nexus is the only contractor, service provider, or home maintenance service that has been there 100% of the time. No arguments, no discussions, no excuses. He does a great job on any and all the work he is hired to do. He is the ONLY contractor that actually does stand behind his work 100%. To me, that is worth more than any deal, or special two for one, or any other marketing gimmick others offer. I am now and unfortunately will be ill in the future. I want people who I can count on. People who respond when I need them. Nexxus has proven to be just that. Honest, reliable, reasonable, and above all Tony is Nexxus. He is a man of his word. Dang hard to find these days. Thank you Tony for being a man, a company, I can count on.
    - Peter W.
  • We met with Tony from Nexxus Remodeling two days after I made the initial call. We told him what our budget was and what we wanted to do. We discussed variations on what could be done within our budget range. He returned with a simple contract that stated what was to be done at what cost. He clearly stated what was his financial responsibility and what was ours. He also stated what the basic time lines would be. I have to admit I that I liked and trusted Tony from our first meeting. We met at different shops to make our final selections of stones, tiles, sinks, ect. Tony was always prompt and had a great eye for colors and patterns. Once the details were ironed out, which only took about a week, the work seemed to flow seamlessly. Tony was on top of every detail. He has an incredible crew that are very polite and accommodating. They arrived on time and did extremely professional work. They were very accommodating and took great care to clean up on a daily basis.  Tony regularly reviewed the status of the project with us and kept us informed of what people would be coming and what time. As we moved from one phase of the project to the next we were always given the opportunity to address any concerns or changes. Tony had many ideas, which at first I was hesitant to accept, but in the end they proved to greatly enhance the final outcome. He really helped us to make the kitchen so much more than what we had expected. He had great suggestions on the orientation of the floor tiling, to extra counter stone, and special wood work that made the kitchen simply spectacular.

    He talked with us in detail about the sun room and he did such a terrific job. The new windows brought the outside in and made this area of the house so bright, open, and spacious. With the extra ceiling insulation and the double pain windows the temperature of the area now stays much more in-sync with the house. It looks terrific, and once again exceeded my expectations.   

    The bottom line is that Tony and his team are Top Notch. They do what they say, they say what they mean, and they always put the home owner interest first. I highly recommend Tony and the Team at Nexxus Construction!!
    - Peter W.
  • It took two and a half days. The owner Mark gave me a quote, I hired him on the spot. It was all very professional. The workers came out, took down the old fence, took it away and installed the redwood fence with steel posts set in concrete. The fence is really strong, it's not going any place. They also referred me to a painter. That was really helpful. Everything they said would happen, happened. I was very pleased with job.
    - KEN D.
  • He was rather expensive, but he did a really great job. He's really nice and polite and so are his workers. We really appreciated that. They cleaned up well. We really liked his work. We would hire him again.
    - GINA B.
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Sunrooms / Patio Enclosure Builders in Toluca Lake

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