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Roofing reviews in Tollhouse

Real People ~ Real Reviews ~ Real Results

  • The gutter is on the second story and about 45 feet in length. The two men were prompt, professional and courteous. They made suggestions about improving the ability of the gutters to handle the runoff from rainfall that averages 70 or more inches of per year in a house surrounded by spruce trees. They worked quickly and finished in about an hour so their charge was the minimum. They left the area free of debris.
    - HELEN S.
  • The workers were several hours late because they were sent in the wrong direction. When I phoned to inquire, the answering service took my name and number. The owner phoned and apologized, explaining that the workers would arrive around noon. They arrived in time to start the job by 1:00 PM. Before they started, we discussed their price--$85 per person per hour-- and they said the job would take two hours--four man hours. The guys told me the job would take extra time because they would have to remove the gutter guards in order to get to the gutters. I checked with them as they worked and they said removing the guards was difficult and they weren't able to get all of the guards off but that they would be able to reach the gutter well enough to clean it. In two hours they were finished and ready to go, at which time the spokesman said the price would be $450. I protested that 4 times $85 was not $450. He then offered $390. I responded that 4 times $85 was closer to $350 and we finally settled on $360, which included $10 for transportation. When my husband returned home, he told me that the gutter guards did not have to be removed; they had clips that would release the tops enough for cleaning. I contacted the owner the next day with my concerns about the calculations and the workers' apparent lack of knowledge about working around gutter guards. The owner was unhappy with me and maintained that I had underpaid, mot overpaid and did not agree that the job could have gone faster. He said he would check with his workers and phone me back but he had not done so when we left for home two days after the job was done. As far as I can tell, the gutters are clean.
    - HELEN S.
  • This roofer did an excellent job of replacing the old roof we had on the house. They cleaned up really well, followed up with us afterwards to make sure all was working and even took care of a breech in one of the shingles that went unnoticed during the winter time and was replaced free of charge. They are very dedicated to seeing the customer is 100 percent satisfied with their work.
    - MARY H.
  • We are going to hire them for another project. I like their professionalism and their quick response. I would use them again in the future.
    - HELEN S.
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Roofing Contractors in Tollhouse

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