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Western Exterminator

Founded 1921 • Angie's List since June 2005

C Rated | 53 Reviews

Service Categories

Description

Since 1921, Western Exterminator has been providing homeowners and business owners with customer service excellence and trusted pest control solutions....

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Verified Reviews

A few reviews for this pro…

A

RATED

03/11/2018

Superior as always!! My Technician Chad McChesney, as always was Prompt, Professional, Extremely Knowledgeable, Polite, Nice, Friendly. Though we have a "standing" appointment each month, he lets me know that he will be there on that day and what time!! He is Exceptional and deserves a BIG RAISE!! Thank you Chad!!

DESCRIPTION OF WORK
I have a Monthly Contract, minus December and January

CATEGORY pest control

B

RATED

08/10/2017

The work was done on time and done well. Since them I have not had any roaches in the apartment sprayed.

DESCRIPTION OF WORK
Exterminator work for roaches in apartment.

CATEGORY pest control

F

RATED

07/11/2017

Initially, great. But then the contracted service visits stopped because the technician couldn't find our address (even after being able to find it just fine the first visit and the first few months after that). When I called to find out if we could get an additional service visit because we were seeing more ants than usual, I uncovered an absolute mess of cancelled visits, missed calls, and a lac...

DESCRIPTION OF WORK
Needed general ant control.

CATEGORY pest control

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you for your review. We appreciate your honest feedback and are sorry you did not have a positive experience. So that we can report your experience back to the appropriate parties within our company, can you please send us your account holder's name and the address that was serviced via private message on Angie's List?
D

RATED

06/30/2016

Not well. I submitted the following online to Western: .................... I am writing to complain. I made an appointment with you today. I need help removing bats that are making entry into our house. Your staff told me Thursday between 9:00am and 3:00pm were available. I accepted, but requested that we meet before noon because I had an important meeting in the afternoon. I was told they would ...

DESCRIPTION OF WORK
Removal of a bat infestation in my house.

CATEGORY pest control

B

RATED

02/15/2016

He calls me the night before service to tell me he is coming. If I am not home and don't get the call then he just comes. He is calling from a cell phone so I am just not sure what would happen if I don't get the call. The last time he wanted to come I had a doctors appointment so I couldn't be home so luckily I was there to take the call so I could tell him I could not do it on that day. Normally...

DESCRIPTION OF WORK
I use Western Exterminator to do a monthly rat check and removal.

CATEGORY animal removal

Services Offered

Pest Control, Termite Control, Rodent Control, Bird and Bat Control, Integrated Pest Management, Green Pest Control, Deer Repellent, Vegetation Management Services, Bioremediation Services, Wild Animal Trapping, Ant Control, Bed Bug Entotherm

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Emergency Service
Yes
Warranties
No