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Professional Work reviews in Thousand Oaks

  • A
    No Hassle Notary Public & Apostille
    Moe was great. He was very responsive and courteous. He was able to come out to do our mobile notary that same day and gave us a very good discount for the notary services because we needed 10 documents notarized. For the the apostille service, his first employee for this service was charging a little too much for his judgement, so he called his second employee who was able to do the apostille for cheaper and she was also very timely and courteous. We were able to get our documents notarized and apostilled by early next day and for the most affordable price. Would definitely use this company again.
    - Brenda B.
  • F
    UNPROFESSIONAL - SERIOUSLY BAD SERVICE!!! I have had nothing but problems with them for the last 3 years. The staff are badly trained and outright clueless. On multiple occasions they have given me the wrong pin number (in writing) and/or changed it without notifying me. Which resulted in me not be able to access my storage unit after driving all the way out there. The pin number is designed to allow customers access the locked buildings and electronic gate 24/7. The office is always closed with an "Will return at..." sign posted on the door morning, noon, and night... The staff is rarely ever there to help when the pin fails to work properly, which happens frequently. Last year, I went to retrieve a spare blanket from storage at 5:30pm They closed the entry gate while I was in my unit. I was only in there a few minutes. My pin failed to open the gate. I phoned the 24 hour service number posted on the wall repeatedly. Every call went straight to automated voicemail. I ended up having to call 911. The fire dept. eventually managed to disable the electronic gate. It was after 8:30pm by the time I was finally able to leave. I just got a email from Storequest saying my autopay didn't go through and threatening late fees. The visa on file passed its expiration a few days ago. The bank renewed that same card months ago. I emailed them the new expiration date. Caitlin refused to update it, despite the fact ALL information remained exactly the same, including the visa#. She demanded that I come in person to fill out a new form. And claimed that "no one can fill it out on my behalf". ***! I'm traveling abroad and they expect me to drop everything, jump on a plane, and fly back because of an expiration date??? Storequest does NOT have a secure web porthole for existing customers to update their financial info online. SERIOUSLY??? This is a national chain! They have numerous locations across 13 states. What kind of company, in this day and age, does not offer this simple service? When I return to California, I am moving to another storage facility. I've had enough of their exceptionally bad service!
    - Dawn G.
  • F
    Jcpenney Company Inc
    Unbelievably unprofessional, rude, incompetent Customer Service. Placed an order and was to receive it yesterday. No tracking available and no package. CS could not locate the package and said to cancel the order and to reorder the items. The refund was said to go back to original form of payment which was PayPal. Today, I received a partial credit and when I spoke with CS to ask why, they said they did it for the full amount and it's a PayPal issue-NOPE, The establishment is the one that runs the credit and all that was sent to PayPal for refund was partial. They continue to insist and when asked for confirmation, I was told"they cannot provide a confirmation"-thieves- you don���t give a confirmation because you don't give the customer their rightfully due money back. It is your incompetence that couldn't locate my order and thus I, the customer, had to replace-I better get my order this time. How hard is it to ship out an order? Apparently more than this company can handle. As that wasn't enough, I asked to speak to a supervisor who could not answer ANY of my questions intelligently and when I could see we were getting nowhere and I was wasting my time, I asked for the corporate number and she kept interrupting me with her rude, unprofessional, condescending remarks and attitude and then cut me off, placed me on hold without telling me when I once again was asking for the corporate number. It took me 2.5 seconds to find it on my own and called from my other phone line while still on hold with CS, to only have another Supervisor get on the call to apologize and try to resolve it. I was done with them and said I am on hold with the corporate office filing a formal complaint against the "Supervisor" Tawana/Tanisha or whatever her name was-an incompetent individual who is incapable of addressing a customer or handling any sort of dispute. I placed my grievances with the corporate office, who was asked to pull the tapes and review and place my formal complaint against the company and the Supervisor. After all this nonscense I spoke to PayPal who confirmed that ONLY a partial refund was placed and now a claim has been opened. As mentioned to all parties, I had never purchased anything from the establishment and will NEVER do so again. Lesson learned. Now JCPenny should learn a lesson-GET OUT OF BUSINESS SINCE YOU DON���T KNOW HOW TO OPERATE ONE.
    - Dorene D.
  • A
    Abbott Awnings
    These guys were very professional. They provided written estimates of cost & timeframes based on measurements taken. (Another well known vendor would not provide us with written estimates ! ) Our area is large & irregular shape; but that was not a problem. Delivery & set up (on time) was done & it looks great. I would definitely refer them to others.
    - Jane T.
  • C
    Los Angeles Web
    I was intrigued by LA Web's descriptions and convenient location. I messaged company repeatedly, beginning late may and earlyJune. I messaged and phoned. in return I received zero messages and zero phone calls. Angie's list representative tried same on my behalf, with the same absolute lack of responsiveness. Very disappointing, testimonial-wise. What level of future responsiveness could it promise?
    - Gene D.
  • C
    Verizon Fios Thousand Oaks
    Verizon sold this business to Frontier. Frontier was horrible. 1st try at connection service - I never received confirmation call the day before. When I called on the morning of service to confirm, I was told I wasn't on the schedule, so I went to work. However, they showed up while I was at work. 2nd try for connection, I got a confirmation call the night before, but the tech never showed up. I chose another provider. To top it off, Frontier sent a bill for the first month of service (that I never received). Customer service told me to ignore the bill, but I may continue to get bills for 3 months. Ugh!!
    - Susan G.
  • A
    Have a seat. I'm a former electronics tech, and 40 years ago, we ETs had to find the defective component, remove it, and solder a new component in place. That practice died with the advent of multi-layered printed circuit boards, too difficult to repair outside a factory. Now it's identify the bad board, order a new one, plug it in, see you later, bye! Problem is, those boards are expensive! So, in walks Jeff, we dismount the heavy TV from the wall, place it on a pad protected table he brought, and remove the back. He looks around, then points to a darkened area of the power supply board. "There's your problem," he said. He pointed to a couple of capacitors and says, "These are inadequate for the amount of usage you're doing. I'll replace them with better ones." And then he brings out his soldering iron, removes the solder from the caps, replaces them with new ones, and solders them in place!!! "Who does that anymore," I asked? "I do," he said. And with that done, he tested the TV, it turned on as it used to, we put it back on the wall, and the world is now safe again for democracy. Here's the thing: some wag posted on this site that Jeff was charging WAY too much for a light, claiming that he had found one for a lot less on the 'net. Well, boys and girls, the 'net has everything you can imagine with deals like that, but those parts are poorly made by third-rate mfgs, looking to make a quick buck. The board he repaired would have cost me at least $300, plus TWO visits to remove and replace PLUS the time for waiting for the part to arrive. The total time he spent was less than one hour, and he charged me $295. I have not seen a guy like this in a LONG time. And I can tell you, good ETs have an extensive education and years of experiences; that background is priceless. And I didn't have to buy a new TV! Call Jeff, the MD of TVs. He's worth every penny, and then some. And, he's a great conversationalist, too. Rock on, Jeff
    - Thomas K.
  • F
    This is the worse company I've every dealt with. They would never fix any of the problems I had with them. They couldn't assign me a proper account number. They would send me to subcontractors in the Philippines that didn't have any authority to do anything. The person that I did get a hold of, that did have the authority, didn't do her job.
    - Samuel G.
  • A
    Hire Power LLC
    I had the good fortune of having my resume, cover letter and LinkedIn profile updated by Tracy Wade at Hire Power, LLC. I���ve gone through other resume writing services in the past, but none have been as efficient, and effective, as Tracy. And, the best part of the whole process is that he was able to rewrite my resume in a way that captured all the key elements of my job history and my strengths, while placing emphasis on where I wanted to focus my outreach in my upcoming job search. I have yet to take advantage of the job posting portion of my package, but I am very much looking forward to ���pulling the trigger��� on that in the next month or two as my job search gets fully underway. I would highly recommend Tracy, and Hire Power, LLC, for anyone looking to create a resume from scratch; update an existing resume that needs to be brought up-to-date and meet/exceed, today���s standards for resumes; have an above average cover letter available to use at any time; and/or, have an ���All-Star��� LinkedIn profile built, or updated.
    - Cathy C.
  • A
    The owner, Jeff, needed the model number of the TV in order to diagnose the problem. I obtained the information from the caregiver, called Jeff and gave him the information. They correctly identified the problem and said they would pick up the TV and provide her with a loaner (this was simply outstanding and unexpected) His understanding of the importance of a TV to a 91 year old person was outstanding. As promised, that day he delivered a loaner TV and took her TV into his shop for repair. He completed the repair the next day and delivered it back to my mother's apartment. Total cost seemed reasonable...$150 for the part, $150 for the labor and a $65 service call. I would highly recommend this shop for their empathetic service and expertise in repairing her TV quickly and correctly the first time.
    - Julie R.
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Professional Services in Thousand Oaks

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