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Moving reviews in Thousand Oaks

Real People ~ Real Reviews ~ Real Results

  • Her team was extremely helpful in keeping me focused when identify items to be donated and those to be trashed. She took the steps to arrange for pick up of donated items and arranged for a truck to perform final disposal. Her assistance removed the stress from having to downsize and move out of state.
    - Craig M.
  • Jim's moving service did an excellent job. They came and packed up our belongings carefully making sure that all items got to the new location in perfect condition. The guys were friendly, courteous and efficient. The day of our move it was nice knowing I had professionals loading and driving and unloading our belongings. Jim's moving service took the stress out of our moving experience and for that I will never make another move without them.
    - Kim J.
  • They were fast, friendly and accurate while packing up my apartment. They also arrived 10 mins early and handled my belongings with great care. They made my moving experience stress free- highly recommend!
    - Lisa R.
  • The movers did a really good job of trying to get all of my stuff in one storage unit. Unfortunately, I won't know what condition it is in until I move again. There was damage done to front stairs in the townhome I moved from (wood laminate). I was not able to report right away because I didn't know about it and I have not heard from the moving company since I reported it. I don't believe they are going to do anything about fixing it. It wasn't there before I moved and it looks like dual dolly marks. The movers were really nice.
    - Terri S.
  • We had such a great experience with this moving company! They were prompt and worked very hard the whole time we had them with us. the entire team was courteous, respectful and very careful. The price was fantastic, the communication was great and the whole experience was just wonderful. I really can't say enough about the crew. they did amazing. A real pleasure to work with.
    - Susan N.
  • The crew, Don and Cliff, arrived exactly on time as promised. They had all of the necessary equipment and supplies, such as wardrobes for my clothes. They listened patiently to the instructions I gave them as to how each of the pieces of furniture were to be transferred, and how I wanted it arranged in my new apartment. They were very professional and knew what to do, but they listened anyway. They were extremely fast and careful. There was no bumping of banging or dropping of items. The management at Best Move is easy to reach, and very cooperative and friendly on the phone. They have a two hour minimum charge and do not ask for a deposit. Other companies I called, had a larger minimum number of hours and some wanted a deposit.

    - WILLIAM V.
  • We chose two highly rated moving companies to provide bids. After leaving the particulars of our move from a staffer, Iliya from Prodigy contacted me right away and came out to look at our property and provide a bid, which he did before he left.
    He also was very patient in answering all of my questions - and there were many!
    We divided our move into three separate moves:
    1)  Two rooms of furniture and numerous boxes of belongings to go into storage at their facility 
    2)  The remainder of our furniture and belongings moved from Thousand Oaks to our San Diego apartment.
    3)  Storage items to be moved to our home in San Diego (when we buy it)
    We chose Prodigy over the other company for the following reasons:
    1)  Prompt service.  The other company rescheduled the estimate several times before coming over.
    2)  It took several days to get the estimate from the other company, and it wasn't done in the separate steps above as I requested.
    3)  The price was over 2X what Prodigy was charging.
    So far, Prodigy has done moves 1 and 2.  Move 3 will happen when we buy a house in San Diego County.  Iliya offered money -saving tips:
    1) Use a local mover for the move from the San Diego apartment to the new home we are going to purchase instead of using them, as it would be more expensive.
    2)  Some boxes and packing materials were included at no extra charge, but Iliya suggested that we go elsewhere to buy extras, as it would cost less if we did.  (We ended up going to U-Haul.)
    The move from our house to storage went quickly and painlessly!
    As for the move to San Diego, we clearly weren't ready.  Although we had planned to pack most everything ourselves, we underestimated how much stuff we had!  We decided to leave the washer, dryer and refrigerator that we originally planned to put in storage, but we still had so much more to pack.  Our crew - Ezequiel, Lalo, Lalo Jr. and David - went to work and really hustled!  Wrapping dishes and glassware, wrapping items sturdily, putting boxes together at lightning speed - they had the rest of our 2400+ square foot home's contents packed and on the truck in less than three hours!
    By the time I arrived at our new apartment for the walk-through, the movers were already there and waiting!  All I had to do was tell them which furniture went into which room, and they laid out the furniture in the best possible places, as by this point I was way too tired to make those decisions!  :-)
    In the meantime, they moved their truck several times for neighbors to get through, and were pleasant and accommodating to everyone.
    And the best part?  They didn't break anything.  They didn't track anything onto the carpets.  It all went as smoothly as it could, even though we weren't ready, thanks to these four guys!!!!
    - Phyllis L.
  • Randy C, Jorge L and Erick arrived at my mothers condo a bit before the scheduled 9:00 am and patiently waited for my mother and I to arrive.  They were so kind and understanding and took great care of her belongings making sure to wrap all the furniture with blankets and plastic!  Boy were they quick and on the ball! They had it all wrapped up and ready to go in less than two hours and arrived at her new place promptly. They had her moved, furniture in it's place and looking great in no time! They made what could have been a very emotional, challenging experience for my mother swift and easy and I am so grateful for how kind they were to her not to mention understanding.  They were the best and I 100% would never move anyone in my family with any other company! P.S. I didn't get a discount for writing this and I don't usually write reviews, but these guys deserve it!!!
    - Christine S.
  • I worked with Prodigy end of last year when I sold my home. At that time I put the majority of my belongings into storage and took just a few things with me. 
    Once I was ready to move again I called Prodigy. As with the first time, I spoke with Veronica, who was extremely knowledgeable and attentive. I told her how much I enjoyed working with Ben and his team and asked if it were possible to work with them again. I'm happy to say it was.
    The morning of my move Ben, Escobar and Blada showed up on time and ready to get to work. They made two pick ups, one at my storage facility at another where I was living.  
    Since Ben was the one who put my belonging into storage it was a breeze loading everything into the truck. All had been put away in a very organized manner. 
    Once we arrived at my new house I was pleased to see Ben put floor covering down to protect my new carpet and tile. From there the team unloaded in a very professional manner. They asked where they should put boxes and offered to help move furniture. They were great. I can't say enough nice things about Prodigy. The entire staff has a level of customer service that is rarely seen nowadays.  

    - Shawn B.
  • i need to say that Prodigy and Marcos3 and his team in particular were pretty awesome. We've moved several times, up and back down from Northern California and I have to give credit where it's due. In particular, the way they packed items that still needed covering or stacking was the right way. He even showed me the right way to tape so as to prevent the adhesive from being left on the items. They were quick but very thorough in the manner they packed and stacked. I think most important was how professional and respectful he was. And he leads his team well and I believe he carried more items than anyone on his team. After the movers that we used to bring our stuff down from NorCal, most any company would've been fine. But Prodigy and Marcos3's team was above and beyond. I would highly recommend and even requesting this team. if we ever need to move or recommend, they have my vote.
    - Juna K.
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Moving Companies in Thousand Oaks

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