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Interior Design reviews in Thousand Oaks

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  • We LOVE our new bathroom!!! Gil came in to bid our project, provided a great price and by the next day, we had our tile picked out, permits were pulled and the next day our bathroom was demo’d and we were on our way! Gil’s workers were all very professional and worked clean through the entire project. Our only delays were due to the tile we picked (not Gil’s fault) and the vanity that we chose that took a little longer to be delivered. I’m every case, once an item was available, Gil’s guys were there right away to install. We were all done in about 3 weeks. Hearing so many horror stories, I was so nervous, but this was a great experience and now we have a beautiful bathroom that we are so happy with!
    - Matt G.
  • I've delayed writing this review as I have been trying, in good faith, to resolve my issue with BKElectric. However, it seems that this electrician leaves me no option but to begin next steps in gaining a satisfactory resolution. I hired BK Electric Services via a search and recommendation from Angie's List. I now see on Angie's List that this contractor has multiple listings w similar names, and importantly one of those listings indicates NO contractors license, while another states they are a licensed contractor. I repeatedly asked for their contractors' license number and have not received a response. One screen shot below will show you how Angie's List has removed their former listing for BK Electric that was sent to me in an email for review, now I see BKElectic is now calling themselves B.K. Electric Services with same phone number and name of Alexis as company contact. In August 2018, I hired BKelectric or B.K. Electric Services, whichever they would like to refer to themselves, for the installation of a ceiling pull chain, removing a remote control prior system. This was an easy task accomplished in little time. While "Gustavo" was here, I showed him the ceiling fan in another small bedroom asking him if the fan was too small for the room. "Gustavo" turned on the fan and informed me that it was operating too slow, and that they did that as they got older, mind you the fan was approximately 3 years old. Since he was here, I quickly ran out to a local hardware store to pick up a new fan. "Gustavo" installed it. There was clearly something wrong with it, as the lighting fixture was quite crooked and the fan blade seemed to brush against the motor making a loud grinding sound. I expressed my concern to Gustavo. He told me that I needed to "just push the fan to the other side so it wouldn't run". He did so in my presence. Clearly I was not happy with this, as the fan it replaced didn't require this ceiling reaching activity to run well. He said he had no time to wait while I ran to get another fan, but stated the fee for the installation was $350, I paid this fee, though in retrospect, I never should have. Within a couple of weeks, it was clear that this situation would be unacceptable as I am a senior and unable to reach the fan to kept up the required pushing to the left, and really, how absurd to leave someone in this situation. I began contacting BK Electric, again whatever name they now call themselves on this website, requesting that they come to remove the fan. I had contacted Lowe's, who informed me that if I brought the fan back, they would replace it. At this point, it was clear that I needed Gustavo to remove the fan, certainly I couldn't, so that it could be returned and replaced. At this time, it is uncertain whether the fan was defective itself OR if Gustavo's installation was poorly done...but the bottom line is, listening to a grinding fan running is something no one would find acceptable....and most certainly for the exorbitant charge of $350! I have been contacting BK Electric for them to remove the fan since that time, nearly weekly and have met with a plethora of excuses of when they would come here to resolve this issue..."Gustavo has pneumonia", "We will tell Gustavo to call you", from Gustavo " I have to ask the office", "I'll be there Friday" then no show, "I'll be there Wednesday" then no show, "I'll have to ask the office again", most recently "I'll be there Friday" but when asked at what time, "Not sure what time yet". This has been going on since August of 2018, and today is December 26, 2018. This is far beyond unacceptable. I have also contacted Angie's List asking them how it is the this is a Certified provider, however there is no response to that. Angie's List directed me to leave a negative review. This coming Friday will be about the 10th appointment time that "Gustavo" has made with me to resolve this issue to remove the fan and replace it with another fan. Mind you, I've contacted Lowe's again, and was told that since it has been so many months, they will no longer provide me with a replacement fan. I purchased ANOTHER fan. In addition to the outrageous $350 fee I previously paid to BK Electric, I am now at a loss of another $150 for which I can not recover from Lowe's. I am writing this review in hope that BK Electric will finally resolve his issue this Friday. I have wasted MANY days waiting for Gustavo to show up, when he doesn't. If this matter is resolved, I will remove the review. If not, I will proceed with my next step to gain recovery. I will not remain in a hostage situation with a grinding ceiling fan for which I have no ability as a disabled senior to remove and replace. I've attached a few screen shots of records of my communication over these 4 months to provide an additional background to what has been happening with this grossly unprofessional company.
    - Karen S.
  • I needed to clean up/repair my rental condo after my tenant moved out. I only had two days available to have the work completed. That was a tall order! Charles and his team, lead by Jesse, were fantastic and made sure that the work was done on time and well. I so appreciated how Jesse helped me to make decisions on what parts of the job were necessary and what wasn't so that I could stay on budget. They were professional and trustworthy. I highly recommend using them!! Cynthia
    - Cynthia C.
  • We've used Best Builders Group for two kitchen remodels. Highly skilled workers, great communication (Sophia is THE Best!), timely deadlines, and reasonable prices. Our second remodel was completed in just over three weeks and is just beautiful. We would use them again.
    - Sharon M.
  • I highly recommend Berger's Painting! Anytime I have to hire someone to do work around my house, I'm always a little uncomfortable with the process, but working with Bob was great! He came out, gave me a very reasonable rate, and had his crew ready to go the next week. One of the best things about working with Bob is the great communications. When I called him, he answered the phone about 80% of the time, and when I left a message, he called me back within an hour or two. Great line of communication to know what's going on or if you have any questions. The crew that did the work was great, too! Showed up on time and were very professional. I had my 'popcorn ceilings' scrapped, some drywall that needed patching, painting that needed to be done 4 rooms, a hallway and staircase. Took about 6 days, taking longer because of the drywall patching, but looked amazing afterwords. After they crew was gone and I was moving back in, I found a few very minor things that needed touching up. I called Bob and the crew was out right away. They fixed all the issues and we're very friendly about coming back out. Overall I was very pleased with the experience and would recommend Berger's Painting to anyone needing painting done.
    - James W.
  • Perfection! This review has taken far too long for me to do as the job was finished in July but I wanted to take as much uninterrupted time to give this fantastic company and employees the credit they deserve. Yani Levi was the project manager while Michelle runs the office. Yani met us at my sister's home and the next day, he came to my home (30+ miles away from my sister's) with a complete bid by room and by job and they did not exceed budget by one penny! Both Yani and Michelle deserve extra kudos for their communication with me and my sister (whose home was being redone.) From Michelle, a weekly calendar was sent to both of us with payments due and when they were due accompanied by the schedule, by day, of what work would be done. We were under an extremely tight deadline as my sister was very unexpectedly widowed and we needed to get the job done in order to get renters into the extra bedrooms. They came in at budget, on time, and with several "extras" they threw in just to be kind, I believe. Despite a couple of inevitable bobbles, they were taken care of immediately and at no extra cost to us. Now my husband and I are looking to redo our three bathrooms and as soon as we can, I can guarantee that I'm hiring them and specifically asking that Yani be my project manager. This is in the top two all time fantastic service experiences I have had and I can assure you that you are dealing with exceptional people at Better Home Remodeling. To work with honest, forthright, and altogether, wonderful people during such a hard and emotional time made all the difference in the world. There are simply not words for me to A) recommend them highly enough and, B) really get across how fantastic the experience was through and through. I have found my new home remodeling company for sure. Yani and Michelle, THANK YOU from the bottom of my heart for being so kind to my sister and me during such a difficult time that still continues. BUT my sister has a brand new home, in essence, to come home to every day and she loves it so, so much. And I give every single ounce of credit to you and your amazing team of workers.
    - Eileen T.
  • Great work! On time, professional and detailed. We dealt directly with Baris. He was polite and true to his word. The quality of the work was high. The pricing was very reasonable. I’ll be contacting him for any future work I may need.
    - Hafize C.
  • Baris was absolutely amazing. He was so responsive when I texted with my initial questions. So easy to talk to and everything was very straight forward. Easy. Easy. He and his team did an awesome job. They were SO fast .The paint color he suggested is absolutely perfect. I trusted him completely. My next project is wanting our kitchen and bathroom cabinets painted. I will be calling him for sure when we decide to do that.
    - DERYA U.
  • This company did an amazing job and were so great to work with. Responsive, friendly, punctual, and helpful! Everything was done on time and with high quality. Most impressively, when I had a small problem with our blinds months after installation, Neil solved it for me at no cost. I would recommend The Window Blind Connection to anyone.
    - Ellen M.
  • Tito is the painter you want to hire! He’s by far the best painter I’ve dealt with. He will go the extra mile for you and pays close attention to detail. After my home was painted flooring was installed. The installers ruined some of the paint. Tito gladly returned to touch-up the damage. I highly recommend his painting company - you will not be disappointed!!
    - Michael F.
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Home Interior Contractors in Thousand Oaks

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