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Professional Work reviews in Temple City

  • A
    This business is very professional and engaged in their craft. I was very specific in terms of what I wanted the final product to be, including size, type of wood, and overall expectations. My expectations were highly exceeded! It was the perfect product. Very clean cut and precise result, especially considering that I needed the piece in a short amount of time. Quality is everything at this business, and they deliver! You really feel like you are cared for and attended to, which adds to the exceptional customer experience Stone Design delivers. I highly recommend this business!
    - Jeanette C.
  • F
    After months and months of delay and excuses, he wouldn't even refund or give me the appliance that I paid for. It's a nightmare. I have no choice but to turn him over to debt collection unless he pays me back. I'm still waiting on getting a refund from him.
    - jonathan z.
  • A
    Mr. Breceda sat down with us and listened to our ideas for the project. He did not rush, he listened, he suggested, he answered our questions honestly and completely. How rare is this. A sample of what the gate would look like was brought to us very quickly after our agreement. Again, he listened to our questions and provided answers and opinions. The gate was delivered and installed in a short amount of time. This is a master craftsman. He creates metal projects that are unbelievable and at a fair price. The job site was always left clean. He always arrived punctually and well groomed. His welding talents are simply amazing. It is not uncommon for people to stop in the middle of the street and gaze at the gate.
    - Ruth G.
  • A
    Eric came through nicely for every job and we appreciated his effort. He completed the job on-time and delivered the items to us in perfect shape. Eric also did the brochure layout for us, and the brochure was professional looking.
    - David L.
  • F
    First,  the contractor assured us workers would keep dust to a minimum and that we would not need to cover our adjacent bedroom furnishings with plastic, move into another bedroom during the project, or seal the door opening with plastic because his workers were very clean and would do it for us.  Came home to find a thick layer of dust covering everything in bedroom, family room and kitchen.  Called contractor and advised of situation.  On day three came home to find some kind of board installed on floor as tile backing.  We had been told all tiles would be floated on cement as we requested.  Called contractor to advise.  On day 4 plumbing started. Came home to find plumbing very sloppy with pipes not running straight or soldered at right angles. (My husband was a plumber in the navy and has overseen 3 bathroom remodeling jobs for our son's high end homes in the last 2 years.)  Requested contractor to come on site and check quality.  Had to call twice before he came.  On day 5 hot mop done in shower.  Came home to find a single layer of black tar paper had been layed with many wrinkles, gaps in coverage, and overlaps in the paper which would not prevent water seepage.  Tar coverage was haphazard with obvious gaps where no tar coating at all.   Complained to contractor who responded "no one has ever complained before" and "if there are any problems I stand by my work".  On Saturday morning the worker returned to start installing the black paper around the walls of the shower.  We asked him to stop work.  The next morning as we were examining behind the tar paper for no real reason other than we just were not comfortable with the lack of quality, my husband found the insulation wet because of a leak in the new plumbing.  Had we not stopped the worker, the wall would have been sealed up with a leaking pipe.  Later we found the mixer had been installed upside down and a diverter had not been installed deep enough to have allowed  for a flat tile job. The contractor's response was that he could call a better plumber from UCLA (as if that would make a difference)  if we wanted him to.  Requested contractor to not return to jobsite.  Later after settling on what tile we had paid for we needed to order additional bullnose.  The bullnose we received was not completely glazed and Duarte Tile & Stone's response was " my other customer didn't complain".

     
    - Janice M.
  • A
    Could not have been happier. Spoke with them by phone, described what I thought was the problem. Based on that they gave me an estimate. Promised to be by by 3pm the same day. Called me back within the hour, checking on a specific code on the TV. Promised again to be out by 3. Arrived at 1, with his son. Had the TV fixed by 2. Very courteous, tolerated all my questions, let me observe. Actually fixed a few additional small things, that I was unaware of, and did not charge me any additional. Old fashion service at its best.
    - Philip M.
  • F
    unknown
    - TIFFANY L.
  • A
    My machine was not working at all, and they repaired it so that it runs like new. Service was friendly and professional, and the work was done on time at the price quoted.
    - JOANNE B.
  • A
    I WAS VERY PLEASED WITH MY HELP. THE EMPLOYEE WAS VERY VERY HELPFUL AND VERY NICE. THE STORAGE WAS SUPER CLEAN AND I WAS VERY HAPPY THE MY STORAGE AREA.
    - SUZANNE F.
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Professional Services in Temple City

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