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Deck And Porch reviews in Temple City

  • A
    The Pool Guys Remodeling & Repair

    We made 3 appointments for estimates. The Pool Guys was the first to come out and we decided after meeting Tim to cancel the others. Tim was so personable, knowledgeable and patient with our many questions. He explained our different options and costs involved with each. We did have to wait a month until they could start the job but in that time we met with his wife April. Now as I previously stated immediately after meeting Tim we knew this company would be a good fit for us, however after meeting April the deal was cemented in concrete. April knows this business as well as Tim. She was able to blend colors in the pavers to exactly the look my husband wanted. Her help with the tile selection was right on. When dealing with Tim and April we never felt rushed, or like we were dealing with contractors it was more like old friends or family the whole process from start to finish was smooth. We had the plaster from the pool and 1,400 sq. ft. of decking removed in a few days and the entire process of each day was cleaned and swept.  The crew that Tim and April have put together are fantastic. They are self-starters, efficient, fast and also very respectful and courteous. Not only would Tim and or April be at our home every day checking the job and progress we would always receive an email each night outlining the next day?s work. April also help us with the pool start up procedure with Living Waters. I would recommend The Pool Guys to anyone needing pool repair or remodel. Everyone that has seen the transformation of the pool is amazed. While the cost seemed high at first the job and our satisfaction is priceless. Well worth the investment

    - Paul J.
  • D
    Love Remodeling
    I purchased a Big Deal for roof tune-up and inspection from Angies List on 10/16/2013. The service provider was Love Remodeling. Several days later, Mr. Nick Zislis and his colleague Ron  from Love Remodeling  came to perform the tune-up and inspection job. After spending some time inspecting the roof, we came to talk about the conditions of the roof.
    My roof consists of two portions: At the central part, a raised, rectangular flat roof approx. 750 sqf, covered with non-metallic roof material, and the remainder are sloped roof covered with metallic tiles. The metallic tiles were rated to last a very long time. The flat roof material was rated to last 15 years, so it was due for replacement.
    During talk about the roof conditions, Mr. Nick Zislis said that the previous contractor did not do a good job, because they did not remove the existing roof materials; they just laid the new materials on top of the old ones; and for Love Remodeling, that after removing the existing materials, if the roof deck was damaged, they will replace it with no extra charges. He also stated that they use only their own crew to do the job; they don't use day laborers, so the quality and craftsmanship of the work can be assured. This led me to think that they will do a good quality job. So after a brief discussion, I signed a contract with Love Remodeling for them to replace and repair the flat roof for $3,600.00. Comparing with my two neighbors who replaced and repaired their roof just recently, I knew I paid a higher price. However, I thought I was paying for a better quality job.
    The key points of the contract are: (1) Remove and haul away all existing layers; (2) Replace damaged roof deck as needed; (3) Install base sheet underlayment; (4) Install new metal strip edge and metal flashings on all pipes and vents. (5) Install metal flashing around flat roof-slope (metal roof) approx. 100LFT. (5) Install torch system cap sheet rolls (gray color); (6) Clean up and haul away all work related debris. (7) Job includes labor and materials.
    Several days later, two workers came to my house to work on the job. I was not at home when they arrived, so I did not have a chance to talk to them before they started the work. In late morning when I came home, I saw these two workers were already on the roof, part of the roof edges already tore down, and they started laying the sheet rolls without removing any existing layers. I told them they needed to remove the existing layers of material before laying on the new sheet roll. But the conversation was difficult. Also I saw these two workers drove a pick up truck to my house. The truck loaded with tools and materials, yet there was no big trash container to haul the removed materials. This led me to think that they did not plan or prepare to remove the existing materials as the contract specifies. I told them to stop the work and called Mr. Nick Zisllis. I told Nick the work being done, and said to him that was not complied with the contract stipulation. Nick said he would come right  over to check it.
    Nick and Ron came to my house shortly, and Nick talked to his workers in Spanish for a while. Nick then said to me that the worker said that when they removed the existing layers, they found that there was an insulation layer, and if they removed the the existing layers, the insulation layer would be damaged; so they did not remove the existing materials, just laying the new ones on top of it. I said that removal of the existing layers was a key point of the contract; besides, the insulation layer was a layer of the roof, so just like the roof deck, if it was damaged, it was to be repaired or replaced. Nick argued that in the contract, there was no specific mentioning of insulation layer, therefore, if I wanted to remove the existing layers, they would do it, but then the new roof will have no insulation layer. I told him that was out of the question. The old roof had an insulation layer to provide good insulation, I certainly wanted the new roof to have insulation. The argument went back and forth for a while, then Mr. Nick zislis offered to reduce $200 from the original contract price to proceed the work, without removing the existing layers of the roof. I was quite upset, and I felt I was backed into a corner, because part of the roof edge was already tore down, I worried about rain coming; if the roof not fixed, I was going to have a leaking roof, and I had to leave home for an extended oversea trip shortly. I finally reluctantly agreed to proceed the work without removing the existing layers.
    The work completed the next day. When I looked at the roof, the work was lousily done. The edges of my old flat roof originally were quite pretty; the replaced ones looked ugly. I called Mr. Zislis and asked him to come to look at the roof for himself. He came later, and he himself admitted that he was not satisfied with the work. He said he would ask his workers to rework it. After the rework, the problems were not corrected. And I had to leave home for the trip next day, Mr. Zislis promised that he would ask his workers to correct the problems while I was away from home, and asked me to pay for the work. I withheld $500. and paid the remaining amount.
    After I returned from the trip, the problems were not all corrected. However, I felt that I just wasted my time to push further. I paid the final $500 to get this unhappy experience behind me.
    - sudon h.
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Deck And Porch Contractors in Temple City

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