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Carpet Cleaning reviews in Tarzana

  • A
    All Shine Carpet Care
    Great job. I doubted that I would see clean rugs and chairs again due to the dog stains. All so clean now. I have had many such cleaners in the past - usually far more expensive - who did such lousy work. This company is great and I will continue to use them.
    - John G.
  • A
    Superior Rug Services
    Couple of our friends insisted that we must use your service. Boy, I am so glad I listened. You were quick and I felt that I was getting a fair deal. We will definitely use you again. Thank you for the great service, the rugs are like new!! you are the best!
    - Simon S.
  • A
    CHEM-DRY ACTION QUICK
    Eric was wonderful (so was his helper, whose name was Thomas, I think). The stains are gone, the house smells fresh, and the price was half what I would have been charged by another company from which I got an estimate. I would definitely use him again.
    - Geraldine M.
  • A
    Andrew's Carpet, Tile, and Upholstery Care
    I called several of the Angies list suggested carpet cleaners and this one was the best price of the three I contacted. There was an add on when Andrew got here and the conversation included some reference to two and a half times the phone estimate....which was what the most expensive of the others had been.... I thought this was an unnecessary step after being quoted one price for the area measured and described over the phone. Once we got that settled things went much better. Andrew was on time and his work was excellent....the confusion over price negotiations was totally unnecessary ....but the work was of excellent quality and I would have him back again without any other reservation......
    - Drew L.
  • A
    Valley Carpet Cleaning
    Fabulous. We have had our carpet cleaned many times in the past. Some companies did a so-so job. Some said they didn't want to charge us for an extra treatment because it wouldn't help. Valley Carpet Cleaning set about cleaning without comment and I was astounded that they made our older carpets look practically new again! And for a great price.
    - PATRICIA C.
  • A
    Valley Carpet Cleaning
    We purchased a carpet cleaning through Angie's List after seeing the ratings for Valley Carpet Cleaning and were very, very happy with the service! Our carpets were exceptionally dirty so we paid for their "deep cleaning" option and the before/after difference was incredible. While here we also asked them to clean our couch. That added an additional $80 to our overall price but the couch came out looking fantastic so we thought it was worth the increased cost. The two service providers were punctual and very professional. Everything you could want from people working in your home; friendly, courteous to my family, and respectful of our belongings. We will absolutely be using Valley Carpet Cleaning again and highly recommend them!
    - Jason K.
  • A
    CHEM-DRY ACTION QUICK
    I moved into my home three years ago. The previous owner told me the carpets has been shampooed, but it didn't look like it. They may have been cleaned, but there were lots of stains.  After I moved in I decided to try Chem Dry. I'd heard it was a different process and according to some friends, a much better process.  Yes, it's a little more expensive than shampooing, but I thought it was worth a try. The difference was unbelievable! My off white carpets looked like new. Surprisingly the stains were removed and did not return as they often do with shampooing.  I should have written a great review at that time.
    After three years, I recently had Eric back again. I  didn't expect him to be able to get rid of red wine, red cough syrup and a stain from an overflowing toilet, but in fact, he did. Again my carpets look great.  Eric and his assistant were punctual and very professional. They take pride in their work and do whatever is necessary to ensure you are a happy customer. I am now convinced Chem Dry is the only way to go, and I will always call Eric when it's time for carpet cleaning. 
    - Jean B.
  • A
    Quality Carpet Cleaning Inc
    He was very fair and did an excellent job. He offered to do the traffic areas of 2 rooms for the price of 1 room, which helped me. I didn't need the carpet cleaned under the furniture, anyway. I would definitely use him again!
    - Holly G.
  • A
    Valley Carpet Cleaning
    I signed up to use Valley Carpet Cleaning through Angie's Deal to clean my carpets.  I have been looking for someone for quite some time to come out on a regular schedule to clean my carpet and upholstery. James arrived on the date scheduled on time and did a great job.  I have 3 small dogs and when James was through, you wouldn't know there was any dog in the house. I arranged for James to come back in 6 months to clean the carpet and two couches which was right before a holiday party I was having. He didn't let me down.
    - KATHY B.
  • C
    Valley Carpet Cleaning
    I called on Friday morning and they were able to schedule me for Saturday with a window for arrival between 11AM - 1PM. Around 11:45 they called and said they would be here within the hour. They actually arrived right around 1PM. They were done by 3 PM.
     When I called, I originally asked for pricing for the living room, hallway and 2 small bedrooms and was given a price of $160 for the sectional sofa and about 140 for the carpet cleaning. I told James I wanted to check with my husband and would call him back, which I did and told him we decided that the 2 small bedrooms were not going to be included. He did not give me a new price quote, if I remember correctly, but I assumed it would be less. My main reason for hiring a professional was that I had some significant urine stains on the carper that had seeped under the sectional. I had previously cleaned it with a home carpet machine, but I wanted to get the sofa moved so that the odor  and staining from underneath the carpet would be addressed. It was a fairly large area of staining on a quality carpet  with a stain resistant pad that is only about 1 1/2 years old.
    When they arrived I showed James the area I was concerned with and again brought up that I wanted the sofa moved so the carpet would be cleaned underneath. I then also asked him what the pricing would be and he told me it would be 260 plus 35 for the deodorizing treatment I had requested. He said that's what I was quoted, but I reminded him that I had originally included the 2 small bedrooms - he then said it would be 260 again. My husband and I were in the dining room where we were able to watch them while they worked.They seemed to do a good job on the sofa (although it was left more damp than I would have expected), and seemed to do a fairly diligent job on the area outside of the problem section and in the hallway. They pretreated the carpet and they had a scrubber machine they used on those areas. When they got to the problem area it seemed to both my husband and I that they spent less time on that area. They also had packed up the scrubber machine and looked like they were "finished" (James was approaching the door with an invoice in his hands) when I asked if they were going to move and clean under the sofa - the reaction was, "oh yes, of course", but it seemed clear that he had no intention on doing that until I brought it up. They proceeded to move the sofa and clean under it (as I suspected, there was a large stain that had seeped underneath) but did not bring the scrubber in again and seemed to whip through that part of the job like they were on a time clock.
     I was not satisfied with their work on the stain - I had better results with my home carpet cleaning machine - James said that there was nothing more he could do but that he would take 30 off the bill, which he did. He also took a picture of the area.I also asked why they had not used the scrubber machine on the problem area. James said he did. I asked him if they used an enzyme cleaner and he said "yes, of course", and mentioned some other type of cleaner that was used, but that the stain was so old that it was beyond what they could do. I asked if they would go over it again, but he just wanted to give the discount., so I dropped it and took the reduced rate.
     Overall, I thought they were OK, but I am disappointed because the reviews seemed to indicate that they were extremely professional and thorough and had good results on old stains, etc. I would have liked James to tell me upfront if he thought they could not get the stain out. I just felt they were not really interested in whether I was satisfied and just were going through the motions so that they could be done and get out of our house. We did not bother them while they worked, etc. (my attitude is always let someone do their job before criticizing, as they may have an orderly way of doing it that works best), so we did not do anything to make their job more difficult - just when they were done I told them I was disappointed in the result.
    - Nancy L.
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Carpet Cleaners in Tarzana

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