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Lighting Installation reviews in Taft

  • C
    Stockdale Kitchen & Bath
    It went very slowly. No real time-line was given, and I got the distinct impression my job was being worked in between other bigger jobs. Since I was out of the home for a good part of the demolition and construction and not able to monitor on a daily basis, I visited on four separate occasions to observe work and progress only to find no one working at all! It was a very frustrating process and necessitated my calling frequently for update reports, or to discuss a design issue that was different from my initial conception. Part of the problem was that I recieved no official design on paper as part of the contract. Certain things that had been discussed with the designer/contractor had been left out of the bid and therefore not addressed, i.e. pedestal sink restoration, painting the new window frame. I had some issues with the tile work, mostly in design, and was able to talk to the individual directly and able to work things out, but when a sub-contractor asks you if the conversation is being recorded, you have to wonder. The over all end result is satisfactory but the process and lack of communication was very disappointing. The project started in September, and to this day, some of the flaws in the project have not been addressed despite repeated calls to the contractor. One of the problems that I could see as a consumer was that there was no one individual who served as project manager, who would coordinate each step of the process and to assure work was being done in a timely and efficient manor. Also no plan for quality assurance seemed to be in play. No one from the company came to see the final product and to assure my satisfaction.
    - Susan B.
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Lighting Companies in Taft

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