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Find Top-Rated Sylmar Carpet Installers

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Carpet Installation reviews in Sylmar

Real People ~ Real Reviews ~ Real Results

  • The kitchen at our house is not big but gorgeous thanks to Tal and his crew of skilled professionals at Fidelity Builders and Design. We can’t be more pleased and satisfied with the new oak wood cabinets and all the new stainless steel appliances that upgraded our house to date. The whole workmanship is outstanding and the perfection of all the work from the crew and staff is beyond our expectations. aTal Mechaly was able to take a space and maximized it to fit our needs and style while focusing on our budget and making sure not to pass it even though there were several problems that came up during the work and to several changes that we did while the work was in progress. We would highly recommend him for any cabinetry needs.
    - Cedar B.
  • We hired Fidelity builders and design to upgrade our master bedroom, master bathroom and to add a powder room. We must write here that they really did a perfect remodeling work. The master bathroom and bathroom needed some major work including the removal of the old shower and bathtub, replacing the floors, new paint, and new vanity and more… while in the bedroom part, we needed to replace the old carpet with new wood floor, new paint, new crown molding, new lightings and new windows. So Tal and his skilled people came in, heard our vision and concept and helped us bring to life what is now the most spectacular space in our home. The powder room was a requirement and they turned it into a beautiful addition. The craftsmanship was wonderful and the guys were great and easy to work with.
    - Jose G.
  • Early of this year, we decided to have our kitchen remodeled so we called several contractors to come over, check and give us quotes. The design and the quote that we got from Tal at Fidelity builders and design was very good. His ideas was not to take down any walls while having a brand new look and all the functionality that we need. Fidelity builders and design were able to include in their quote a food pantry, an island with trash & recycling containers, shelves, double stove, cook top, dishwasher, built in microwave, & many more items. The new kitchen cabinets made the kitchen white and bright, bigger but still with a cozy feeling. Their final price was a little less than the original price that Tal quoted us and we had no hidden charges at all. Tal supervised all the people on a daily basis making sure that we are happy with the progress and with the completion of each stage of the remodeling. We are in love with the new kitchen and we are so happy on how it came out.
    - Jose I.
  • He's not only a great contractor, but a great designer. Went to places with me to pick out items. Gave me great suggestions like the colors on the inside of the house, picking out the hardware in the bathroom, wood flooring, stone flooring etc. nearly everything he helped me pick out,. Going through some changes in my lifestyle I don't think I could have got through this without his help. His people were all professional, on time and cleaned everything up. I've recommended him already to friends and I would recommend him to anyone he was great I was lucky in finding this contractor. He's even had people come to my house to show them what he's done and I've given him a glowing recommendation, and they ended up hiring him as their contractor.
    - Sharon J.
  • I stopped by Advantage Carpet on a Saturday morning about a week before I wanted to have new carpet installed in two bedrooms in my house. The employees were pleasant and helpful. I explained to Dennis what I was looking for in the short time frame and he gave me a few options, all at reasonable cost which was a concern of mine. We were able to pick out carpet and have it installed with just 3 days notice. The installers showed up on time and were done in just a couple of hours. Carpet looks and feels great. The only bump in the whole experience was that when I asked to have my call returned in order to find out whether the installers were available for my schedule, no one returned my call. I called back about 5 hours after leaving the message and was able to have all of my questions answered at that time. All in all, a positive experience, and I would definitely use them again.
    - Lorrie V.

  • Since my unit is in a high rise, other companies wanted to charge me much more or didn't even want to take on the responsibility. Michael was very professional, arrived on time, was very reliable, the service was great.

    We are very happy and will highly recommend him.
    - Michael A.
  • The part that was done was done well. On time, correct product, workers were efficient and skilled. I visited Lowe's to select carpet and arrange for installation. Floor pros called a couple days later and measuring the home was arranged within one week. The carpet came in about a week early and was installed the next weekend at my convenience. The chief complaint is that I had asked to have an additional staircase'worth of old carpet removed (where I wasn't planning to install new...going to put in hardwood). At the time of inquiry I made it clear that I was happy to pay extra if necessary for the convenience of having that extra carpet removed at the same time. I inquired about this two times during the contract set up, once with the Lowe's representative and again with the Floor Pros rep. Both times I was told the same thing by both people: 1) It wasn't a problem 2) there would be no extra charge and 3) when I asked whether we needed to have this extra item stipulated specifically in the contract I was told "no" the contract called for removal of old carpet and that was wasn't going to be a problem......(WRONG.) When the installers arrived they refused to touch the other staircase because there was not anything specifically in the contract about it. When I called Lowes and Floor Pros to complain, both managers told me "there isn't anything in the contract about this." So the staircase still has the old carpet and I am very disappointed in Lowes and Floor Pros. Won't be having them do any more work for me because I can't trust that I am being given accurate information during contract set up.
    - Paula F.
  • Terrible. The rep did not show and when I called the 1-800 number to ask about the delay and was told that the rep had called me but "I wasn't home." The truth is that I WAS at my home continuously with my cell phone on me the entire evening and received NO calls and no messages. I think this rep just wanted to go home early. I think Empire is too big and their people not sufficiently rewarded to perform at their jobs. With the economy as it is right now I would expect someone paid on commission to be a little more keen on obtaining business.
    - Paula F.
  • They were great.They gave me samples to bring home. They measured the room when they were there for a previous job. They held the carpet for me, at no additional charge, while we waited over a month for my contractor to finish some work I wanted done prior to installing the carpet. They moved the furniture, were on time, were very nice, and did a beautiful job.
    - barbara b.
  • unknown
    - susan c.
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Carpet Installers in Sylmar

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