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Home Health Care reviews in Sunnyvale

  • A
    Alan works from 12:30 to 4:30 on Monday, Wednesday, and Friday. He is wonderful and now almost a member of the family. We have a routine and I am able to go out without worrying about my husband's safety and care. As mentioned above, my mother-in-law is very happy with her caregiver. I have recommended Home Care Services to several other people.
    - FRED S.
  • A
    They went very well and we are still using them and it’s ongoing.  I haven’t been there but they came to my house.  The case worker was very knowledgeable and helpful.  She has found a very good aide that we are still using.
    - FRED S.
  • B
    This company is very responsive to our needs.  They, like all caregiver companies, have a roster of caregivers they work with.  The capabilities of each person they have sent to us vary considerably.  Some caregivers have more health care training than others and they have different personality types.  Matching a caregiver, especially someone who is as intimately  a part of the family like a 24-hr caregiver, is a complex business.  Some of the caregivers have been a good fit for us and some have not.  The staff of HomeCare Assistance has been willing and responsive to all my  requests whenever I have called.  One small issue I have is trying to reach anyone in their office on weekends.  Their office is closed and I have had to ask caregivers for the cell phone numbers of the scheduler in order to reach anyone.  It would be nice to have a reliable emergency contact number.
    Overall, this company is the most responsive and helpful of the four or five companies I have worked with.
    - Elizabeth O.
  • F
    It was a very unpleasant experience.  I tried to get some sort of a maintenance  agreement to have the elevator checked on a regular basis but it never worked out.  The last time I dealt with them they told me I needed a very expensive part and they had to order it.  I said okay and didn't hear from them .  After 2 months , I found someone else look at it ... the part cost 1.98 and took 10 minutes to install.
    I have never dealt with them again and have never heard if they got ordered or received the part!
    - Ada B.
  • A
    I have been very happy with the service.
    Paul, our case manager, responds quickly to email. The social workers, nurse, and nursing assistant that visit my mom on a weekly basis have all been incredibly supportive and friendly. My mom, who can be and quot;challengingand quot; to care for has been effusive in her praise for everyone from Hospice of the Valley that she has interacted with.
    - Jason B.
  • A
    My Mother and I have been very happy with the service they have provided.
    LiveHOME assigned two caregivers - one who came on M/W/F and the other on T/H. They consistently arrived on-time at 9am. The services they provide to my mom included:
    - Preparing meals
    - Changing clothes and dressing
    - Hygiene and bathing
    - Conversation and companionship
    - Assistance with medication
    Although I only met the caregivers briefly, reports from my Mom indicated that they were both very helpful, very friendly and earnest in their approach to care.
    My interactions were primarily with their administrative staff. They were easily reachable, are quick to respond to email, and were able to handle changes in payment preferences easily.
    - Jason B.
  • F
    It did not go well and I cancelled after 1 week. When I found out he had given her money, I contacted the office. They said they would interview her; when I called back they said she had denied it and they believed her.
    - Sandra B.
  • A
    They had an excellent bedside manner and were very patient with my mother-in-law. At first she was reluctant to have help but the attendant's easy going manner and kind approach soon won her over. We would definitely use them again should the need arise.
    - Mitchel P.
  • A
    The experience was excellent. We needed some home care for my brother and helping us provide meals and some cleaning, they provide someone in 4 hour shifts. They are wonderful to deal with. The communication is good and they take responsibility to train their people and to have someone available to us and making sure we are coordinated correctly.
    - Dorothy W.
  • A
    Excellent help, excellent people, excellent skills, compassionate, patient, highly competent.
    - Lawrence R.
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Home Health Care Providers in Sunnyvale

Companies below are listed in alphabetical order.

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