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There are 84 highly-rated local appliance services.

Appliance Repair reviews in Sunnyvale

  • A
    LP Appliances Services
    FANTASTIC, AS USUAL! This is the 4th time I've used LP. He is cheap, troubleshoots and identifies the problem quite quickly, and usually has the needed parts on his truck. Moreover, I almost never have had to wait more than a day for him to come. It doesn't get any better than this. The cost of service (below) includes the part.
    - LYNN H.
  • A
    Box Appliance Service Co Inc
    I highly recommend Box Appliance. I called Box Appliance for a repair of my ice maker on my Sub-Zero freezer and to perform a condenser cleaning. The person who answered the phone was very helpful and responsive and followed up with an email on when the time window would be and the name of the service technician they would send. They sent Rommel who provided excellent service and went out of his way to be helpful, answer all our questions, solve our problem, order the part we needed and made sure we got more than we ask for from his visit. His additional advice and help on maintenance for our wine cooler saved us from a big problem we could have had in the future. I would definitely call them again.
    - Christine B.
  • A
    LP Appliances Services
    I called Lu in the morning and he was able to come out within a couple of hours. Lu was prompt, friendly, and professional. He quickly diagnosed the problem (faulty water pump), ordered the replacement, and installed it the next day. Our dishwasher has been having issues as well, so before he left, I solicited his thoughts on that. Lu was honest and forthright in his consultation regarding the dishwasher, which he provided at no extra charge.
    - EAndrew H.
  • A
    Valley Heating, Cooling, Electrical and Solar
    Valley Heating was courteous and professional at all times. They kept their promises and met their installation date. Because they were backlogged with heater repairs, they loaned us without charge an electric space heater for the interim. I wasn't satisfied with the exposed fiberglass batting applied to the base of the furnace. The crew told me that it was not routine to wrap the fiberglass. But Valley agreed to send a technician to wrap it later at no charge. They did so and now I'm a satisfied customer. My only complaint is that both the furnace and the AC rated at the low end of the efficiency scale, despite costing almost $9,000. Fortunately, the weather in Sunnyvale is mild so paying more for greater efficiency did not make sense.
    - John M.
  • F
    Your Appliance & Refrigeration Repair
    Got a same-day appointment for a stove repair. Repair person couldn't get the bad burner off. Doused it with WD-40, said he'd order replacement and come back after the weekend to replace it. Told me he'd call the night before to confirm. He didn't call. When I pinged him late the next day, he asked me if I could get the burner off now, and said if I could, he would order the replacement. I couldn't, so he said, "I can't help you". So, he hadn't already ordered the replacement, so he clearly wasn't ready to finish the job even if it had loosened, plus he didn't call to confirm. I conclude that he simply forgot about my job. Not acceptable.
    - Steven R.
  • A
    Sunny Appliance Repair
    We woke up on a hot Saturday morning and our refrigerator wasn't cold. I called around 9:30 and a technician was at our house within a couple hours. He quickly guessed that there was an ice buildup preventing proper operation, and after removing a few panels in the freezer his suspicions were confirmed. He worked diligently for over an hour to remove all of the built up ice, put everything back together, and cleaned up the mess. He also tested the defrost sensor and confirmed that it was operating normally, so no replacement was needed. He was kind, efficient, and fixed our problem.
    - Terence B.
  • A
    Ace Appliance
    Awsome! I was told by a large appliance service that parts for my 2004 Kitchen Aid were no longer available. Valerie asked for the model number - Tom arrived today, less than 24 hours after my call, had the parts and replaced them (which required considerable assembly and reassembly) in 30 minutes. Tom is a REAL REPAIR MAN (like in the good old days).
    - FRANK Z.
  • A
    Pro Appliance Installation
    The installers were very kind and knowledgeable. Kevin saved my kitchen because I had bad experiences with several other installers. They know much more about appliances than the 4 other installers that I tried to hire and Kevin fixed many things that the previous installers did wrong. Three months ago, I ordered a full set of new, high-end kitchen appliances from a showroom in San Jose. I was excited, but my contractor warned me that it is very difficult to find good appliance installers in the bay area and now I understand exactly why he said that. I first used an installer that the store recommended (NOT Pro Appliance), but they didn't install a single appliance correctly. The dishwasher was overflowing, they couldn't figure out how to connect the water line to the fridge, and they installed two appliances in a way that is an electrical hazard, which voided the warranty on my very expensive appliances! The next 3 installers were no better. One of them told me I had the wrong breaker (30A instead of 50A), which was not true. Another one told me that he could not fix the issues. I had a representative from the manufacturer come to check my appliances and he told me that, not only were the appliances installed incorrectly, but this happens all the time because most of the appliance installers in the bay area are incompetent! After three months, I spent a total of about 40 hours making phone calls, taking time off to wait for installers to come within the standard 4-6 hour time slot, asking friends for recommendations, etc. Don't waste your time with other installers, like I did. Save yourself the headache, time, and money to hire the one installer that really knows what they're doing. When Kevin and his team came to my house, they quickly made several changes to my electrical wiring, installed the appliances correctly, they answered all my questions, and even cleaned up some of the packing material that the previous installers hadn't removed properly. When they finished installing those two appliances, they checked the installation of all of my other appliances too. They leveled my dishwasher, replaced the kick plate (which was installed backwards by the previous installer), and fixed the range hood (which was bent by the previous installer). They even explained to me why some appliances are better made than others. If I could do everything over again, I would call Pro Appliance before I even make a purchase, get recommendations from them on which appliances are best, and then have them installed correctly the first time. I am so grateful that I finally found a competent and gracious installer! Thank you, Pro Appliance!
    - Angelita G.
  • A
    LP Appliances Services

    Mr. Pham is the best!  

    I highly recommend him as he was prompt, courteous, knowledge, hardworking and very reasonably priced.  

    - Bill F.
  • A
    Ace Appliance
    Tom was great!  He took the time to understand what problems we were having, diagnosed the causes and recalibrated the oven.  Additionally, he took the extra 5-10 mins to explain to me what the normal working parameters of this oven are and how they differed from what I was used to.  He gave me helpful suggestions that have since made using the oven much easier and less of a science experiment.
    Additionally, he quickly identified a problem we had with the microwave oven door and replaced the door spring efficiently.
    - Jan B.
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Appliance Services in Sunnyvale

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