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Carpet Cleaning reviews in Sun City

  • F
    Zerorez Socal - Irvine
    Horrible because they never showed up for 2 days! Truck supposedly broke down the first day and second day the tech refused to come! Don���t use this company if you want to actually have them keep their word on getting your job done. Time to pull all my furniture back inside since it been out for 2 days! No call back from a manager or supervisor just an employee telling us the driver refuses to come.
    - Bryan B.
  • A
    MacDonald Carpet Cleaning
    We are very pleased with MacDonald carpet cleaning!! They were professional and friendly. From setting the appointment to completion of service, everything was done is a timely manner. And most importantly, our carpets look amazing!! We'll definitely be using them again.
    - MELISSA P.
  • A
    Quality Carpet Cleaning Inc
    Excellent, exceeded expectations. Angel and Chewy arrived on time and immediately set to work after reviewing my requirements. They corrected any discrepancies cheerfully and enthusiastically. Angel checked in frequently with me to ensure I was satisfied with their progress. He also pointed out some issues with the grout when it was previously done in 2006 and made suggestions. I would definitely use them again.
    - Debra H.
  • F
    Fletcher's Carpet Cleaning
    During the cleaning, we noticed a spray on our appliances, we contacted them several times and it took him 3 weeks before he sent someone. The person came and looked at our appliances, he said it could not be fixed. He called the manufacturer and he validated that the corrosion could not be fixed. He finally gave us his insurance information. We called the insurance and filed a claim, but the claim was denied because insurance does not cover the over spray. We wanted him to replaced all the appliances but we agreed to a settlement at 50% which he has not honored. We left multiple messages and he doesn't answer or call us back. But when I use a different phone to call him iit's when he picks up the phone. This is very disturbing.
    - Judy H.
  • D
    Watkins Carpet Cleaning
    I agreed to an extra $100 for travel and to get a urine smell from my dog out of the carpet. It was not provided as stated. I am not happy with the service. He offered to come back in two weeks to check on the work because he was doing my neighbor’s house but he has not been by. I have not heard from the company.
    - Regina L.
  • A
    Quality Carpet Cleaning Inc
    Although the deal was for 3 rooms and a sofa to be cleaned, I knew I would have to pay a little more because I had rescued TWO puppies in the last six months...both needing to be house-broken.  Originally the technician (sadly, I didn't catch his name) said it would cost an additional $150, but we finally agreed to an additional $100.  Then I was informed that because the original footprint of the house would be two very small rooms, a living/dining room combination, as opposed to a normal size living room as I now use it, it would count as two rooms.  Since I really didn't need to have my sofa cleaned, we resolved that issue by just having him clean that room and two bedrooms.
    Once the wheeling and dealing was done, the tech educated me with an admonition to NOT use the spot cleaners for pet staining sold at all stores as well as the pet stores.  He said it would actually set the staining.  He strongly advised me to just use white vinegar and water, which I will do from this point on.  Then this gentleman and another tech went to work.  They pulled out stains that were here two cleanings ago!  Totally impressed with the work.  When they were finished I found a few spots that were missed and the tech HAND-CLEANED those spots and made them totally disappear.
    Aside from establishing the actual pricing, EVERYTHING went VERY WELL.  I will definitely use them again in the future and would not hesitate to recommend them to family and friends.
    - Lorraine G.
  • A
    Quality Carpet Cleaning Inc
    .Carpets were 30 years old, well kept but worn and soiled. They made them look better than I expected. They went to vacant house with no one present and followed instructions to get in, provided service as promised. Phone customer service was very good
    - Robert & Alma H.
  • A
    The Dirt Army
    Gary (the owner) provided a really great service throughout the entire process. Ill start from the beginning. I moved into my house about 2 yrs ago and haven't had the carpet cleaned yet. I was so worried that the spots wouldn't be able to come out and so when I finally got the money and remembered to do it I contacted Gary. He had good reviews and I generally like to go with mom and pop type places instead of big corporations because they give you better service overall in my opinion. I contacted Gary and the first thing I liked was that he gave me an immediate quote. Unlike other places he didn't need come see the house or ask for square footage, his prices set and reasonable. I was so happy about that because with my chaotic schedule it was hard enough for me to schedule the cleaning itself let alone another appointment for him to come see the house. So we set the date. A 2 man crew come, including Gary himself which I was very happy about. I have 2 dogs and originally he said he would charge $35 dollars for each room with pet stains, which I assumed would be every room. When he got there he used a black light and told me that because the pet stains weren't all over the place in each room, he would only charge me $35 total for all the pet stains. Well I was absolutely giddy about that. Since I had him cleaning 6 rooms and stairs and hallway, he just saved me over a hundred dollars. He proceeded to clean my carpets which looked like new at the end of it all. It looked like when I first bough the house, and the carpet was new when I bought it. He even showed me the equipment he uses and demonstrated  the cleaning for me by showing me how the equipment got out this spot that I wasn't sure would come out. And to top it all off he gave me this spray that he created to help get any other stains out afterward....for free. Yep. I like free things. My last compliment is that he was honest with me. I asked him how often carpets should be cleaned because I heard a lot of different answers. He told me yearly although I thought they had to be cleaned much more often. That showed me he wasn't out to get my money because he could have let me believe that and have me hire him again in 3 months. Overall I was extremely pleased with their work and he and his crew were pleasurable, understanding, honest and reliable. Can't wait till next year to hire them again!
    - Blair I.
  • A
    Quality Carpet Cleaning Inc
    Showed up on time and got started right away Carpet and tile looked new. The work was completed in approximately one hour. Friendly and fast. I will retain telephone number for future use. I will also recommend their services to my family and friends.
    - Jari R.
  • C
    Quality Carpet Cleaning Inc

    The gentlemen show up over a half an hour late.  The stairs had stains as well as other room.  He left dirty water on kitchen and hallway floors which I cleaned up when he left.  I used this company before and they cleaned grout and stairs.  Excellent job no mess and the carpet looked brand new.  I'm not sure what happened.









    - Jari R.
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Carpet Cleaners in Sun City

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