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Home Warranty reviews in Studio City

  • F
    Awful. With my refrigerator they refused to replace it when it conked out. They kept trying to repair it and when it was clearly beating a dead horse and I replaced it myself they refused to reimburse me. When the hot water heater stopped working they did send someone who fixed it. But I had to go through six different departments and wait on hold for 30 minutes at a time. When I was moving and tried to cancel my contract they shuffled me between departments and made me wait on hold for 10 and then 33 minutes. Then someone finally came on to tell me the people in the department I needed to talk to had gone home for the day.
    - Christopher B.
  • F
    We called for a repair of an air conditioning unit. They sent out a repair person who couldn't figure out the problem but guessed about something. Despite saying they would call back, they di not for days. We called AHS and then the repair company said it was beyond them. A second company was called, which found a solution. But AHS wouldn't cover it using questionable interpretation of the fine print. They also made us wait over an hour on the phone to get someone to answer our questions about the fine print. We gave up and then called again. This time we got a person who stated that because rodents had chewed the wires in our walls, it wasn't covered. There is no evidence of rodents chewing wires. We have paid for the repair and filed a complaint with the BBB. Seeing that AHS has a D rating on Angie's list is disappointing. It should be a Z.
    - Henry F.
  • B
    unknown
    - Toby F.
  • F
    do not purchase this insurance.
    - Melanie M.
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Home Warranty Companies in Studio City

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