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1st Choice Cleaning

Founded 2001 • Angie's List since June 2010

B Rated | 22 Reviews

Description

$72 total for 4 hours of cleaning, we provide our cleaning equipment and supplies. $50 flat rate for 2 hours of cleaning. Move in, move out. After party clean up. Janitorial services, Office buildings, Medical buildings, Banks. Steam Carpet Cleaning....

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B
Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

F

RATED

06/06/2013

There were always problems with payments: they did not bill our credit card in a timely manner, then would bill us for several weeks at a time the cleaning women did not show up when we arranged our schedule for them, and we were never told in advance that they would not be there the final straw was when the cleaning woman did not show up and when we called the agency, we were told that the housec...

DESCRIPTION OF WORK
House cleaning every two weeks. 

CATEGORY house cleaning

F

RATED

05/14/2012

They seem responsive but not really. After the first time, I was hopeful because they said they will also email and txt me the date./time of the scheduled cleaning. Which they did, but how good is that if the scheduled work doesnt get done?????! Even after all that they still screwed up my last scheduled cleaning!!!!!!!!!! UGH!

DESCRIPTION OF WORK
I used these people for a total of four time. In retrospect, I was quite forgiving given that they showed up 2 hrs early (without notice) the first time and didnt even show up the last time. And then when I called them to ask where they were, she said that it was all the cleaning crews fault, but when the two ladies show up they say how they are only informed an hour before the cleaning was scheduled. I would NEVER used them again.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Member, I am so sorry that you forgot that you did NOT pay for your last cleaning on 11/30/11 not January 2012 like you stated. I wish that there was a site similar to Angie's list for businesses to report on non-paying customers. You used our services 5 times and the original cleaning crew decided that they no longer wanted to work for you because of you talking down to them and abusive demeanor....
F

RATED

02/10/2012

s and  they are terrific. Reasonable at $85 for four hours, two workers.

DESCRIPTION OF WORK
This is the most bizarre company. I hired them because of theiir coupons and proximity to my house. They arrived - two women - two hours early. We were scheduled for 9 AM. They did an excellent job and I kept them for another hour. I had a coupon for $72. for four hours and then paid an additional $50 total for another hour. Called to have them back another week. This is where things get weird. Their phone number doesn't work. You get a long detailed message to text them or email them I did. We arranged for the following Tuesday at noon. No one showed. No one called, no one answered the text. Two days later, I received a text at 3:45 AM wanting to reschedule and offering me a free cleaning date. Then she changed her mind. She would give me one free hour with an additional hour that I had to pay for. I declined. She said okay two free hours. Friday came and they are not here. Due three hours ago. The cleaning is good, the reliabiltiy is horrible. It isn't worth it. I am now using Betty's Maid

CATEGORY house cleaning

B

RATED

01/03/2012

There were several times I told them to leave an area alone and concentrate on the other areas, but they spent no more time on the other places that needed cleaning. 

DESCRIPTION OF WORK
At first, I thought I needed to show the women what I needed done and they would do it.  After several attempts to explain what I needed them to do, they still did not get it.  Showers were cleaned well, but the sinks were not completely scoured out, leaving a ring of mold around the drain almost every time.  The dusting was just the exposed wood and they did not move anything out of the way to really clean all the dust.  Vaccumning was fine as they were required to use my vaccumn.  I supplied the cleaning products since I have pets and they used them but whatever they used on the tile floors made them sticky and filmy.  I also had to tell them to clean the ceiling fans and floor fans which I felt they should have seen needed cleaning.  Cobwebs were still left after they cleaned.  Not as thorough as I needed them to be.

CATEGORY house cleaning

F

RATED

12/19/2011

I had used them before, with some satisfaction.  The first time they sent two workers who came with their own equipment, cleaned for 4 hours, washed the blinds and ceiling fans, etc., and did a decent job.  I paid them the advertised rate of $72.00, plus gave an $8.00 tip.  Last week I sent them a message via Angie's List to book the service.  After 5 days, no one contacted me, so I called them.  ...

DESCRIPTION OF WORK
Wanted our 3 bedroom/2 bathroom cleaned - primarily just the bathrooms & kitchen, but also wanted the blinds and ceiling fans washed.

CATEGORY house cleaning

Services Offered

Bathroom Cleaning Dishes Plant Care Kitchen Cleaning Window Washing Pet Cleanup General Room Cleaning Surface Polishing Packing and Unpacking Bed Changing Carpet Shampooing Attic Cleaning Oven Cleaning Furniture Treatment Basement Cleaning Refrigerator Cleaning Wall Washing House Sitting Cabinet Cleaning Laundry We provide our own cleaning supplies (detergents, etc) We provide your own cleaning equipment (vacuum, etc)

Services Not Offered

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Senior Discount
No
Emergency Service
Yes
Warranties
Other