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Specialized Services reviews in Stevenson Ranch

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  • Shlomi called & asked to come an hour earlier than scheduled, which was just fine with us.

    We had already bought a mount but when we explained the range of motion we needed he didn't think the arm extension was long enough. Since I had the same thought myself, we went ahead and bought one of his. He also pointed out our best options for concealing the cables as much as possible.

    Shlomi & his assistant worked quickly & confidently. They patched up any holes in the wall that resulted from their work as well as holes left behind from the original mount. They had cleaned up whatever mess they had made & were gone in no time.

    It's only been a week, but so far, the TV rotates every which way & the mount hasn't fallen off the wall. We'll be returning the mount we had bought originally as soon as we can remember where we bought it from. :-)


    - Ana C.
  • We hired High Def A/V (Shawn) in the past to order and set-up our Sonos (which we love).  So, when we wanted a new TV for our family room, we knew that we would hire Shawn to install and upgrade our equipment.
    Shawn came over to review our current set-up.  He suggested that we go from a 55 " TV to a 60".  We took his advice and purchased the 60". 
    Shawn scheduled a date and time for the installation.  Because our TV delivery was delayed by one day, we had to reschedule.  Shawn is very accommodating   He two guys arrived on Monday, 8/31 to install.  During the effort, we learned that our subwoofer was no longer working.  We ordered a new subwoofer.  The install took longer than anticipated, but no additional charge was requested.  They did an excellent job.
    When the subwoofer was delivered, Shawn came over and installed it.  We had questions concerns about the TV position and an old sound bar that we had.  We ended up ordering a new sound bar from Shawn.  He had his guys come over to re-adjust the TV from the original install.
    Shawn is trustworthy, provides an excellent service.  His prices are competitive, plus you get his service and warranty on the work they perform.  We've recommended High Def A/V to our neighbors as well.  They were happy with their results too.
    We will continue to use High Def A/V for future installations and A/V equipment.
    - Kelly W.
  • I hate to give these guys a bad review but there is no way around it.  I took my Sony projection TV  and Yamaha amplifier in for repair on June 7.  The Sony TV had been fixed by ARC three times before.  They have been great in the past.  This time, I waited a week for a call from them with a diagnosis.  I then called and they said they were still looking at the TV and amp.  Another week went by and I called them again.  This time they said that the TV couldn't be repaired.  I agreed to have them recycle it.  The amp would need further diagnosis.  I went on a four week trip with my family and during that time, ARC never called.  I called when we returned on July 28 to check on the amp.  They told me that they needed a little more time but that it didn't look good.  Now it is August 4 and I am calling them yet again.
    Bottom line, they never called me back over the course of 2 months.  They were not able to fix the TV or amp I took in for repair.  Maybe the management has changed but I will no longer be taking my business to ARC or recommending them.  So sad...
    - Jennifer B.
  • These guys did exactly what I wanted for a good price. Came out for a quote (I didn't even need to be there) and they showed up the next day after I told them I wanted them to do the work. They removed all the loose palm frond bases from previous trimmings, removed all the palm nut bunches and husks (including one that was swarming with bees), removed all the lower fronds that were browning or about to start browning. They even trimmed some sago palms and other smaller palms as well. The guys worked quickly and hauled all the debris away (and there was a lot of debris!). Very happy with the work and will definitely give them a call next time.
    - Marcus R.
  • We wanted to hang our TV on our living room wall.  Called Stegall & Sons, asked for a quote to get them to attach our TV mount to the wall and attach the TV to the mount.  They quoted me $50 dollars.
    A person came the next day and attached our mount and TV to the wall.  The person was very friendly.  I was amazed at the price and the short notice they were able to get the job done.  Awesome.
    - Frank C.
  • I had my eye on Sonos for a while. With summer here I wanted a quality outdoor music solution. I called Shawn on Memorial Day expecting to leave a message for a call back. I was pleasantly surprised when a live voice picked-up the call. Shawn came by later that week in the early evening. We ended up purchasing 3 Play 5 speakers and a connector so that we can play our CD's and turntable to all speakers, including our existing surround sound in our family room. Shawn set everything up within the week that we ordered. We're enjoying having music throughout our home! I just wonder what took us so long to do this. Shawn is professional, creative and fair. We'll use him again for our home audio / video needs.
    - Kelly W.
  • Technician arrived promptly on time at the house and ran a few tests to determine why the TV had lost power. Decided it was best to bring TV back to shop to run additional tests, and make repairs if possible. They then determined it was the power control board (easily replaceable) and not the screen panel (very expensive) that needed replacing. They ordered the part, and had the TV repaired and working back to our house within 3 days of bringing it in to the shop. All costs were discussed up front. Technician was very professional, and discussions over the phone with their office were courteous, informative, and professional.
    - Daniel B.
  • I was very pleased to have them to get my junk in garage away.  They took away all the junk and clean up the garage roughly.  They were arriving my place earlier than me and be able to move all the junk without waiting for me.  When I arrived, they have already clean up the garage and waiting for me.  Thank you.
    - Kevin H.
  • This place was awesome, I gave her two pictures of possible outcomes for my velvet jacket and she gave me pricing on each. She was done very quickly and the price I ended up paying was even under what she quoted originally. I would go to her again.
    - kimberly w.
  • I have gone there for 14 years and it is immaculate and they just do a beautiful.  I went to probably 3 or 4 other places in town before I went to them and there wasn’t any comparison to the quality.
    - William P.
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Specialized Services in Stevenson Ranch

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