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Find Top-Rated Stevenson Ranch Carpet Cleaners

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Carpet Cleaning reviews in Stevenson Ranch

  • A
    James Jr. and his team did an excellent job!   They were professional and answered all of our questions.  We will definitely use their services in the future and have already recommended them to a couple of neighbors.

    - Jim L.
  • A
    They were profession and responsive from beginning to the end.  They cleaned the carpets in our new home where the previous owners had cats and dogs.  The smell is gone and the carpets look great.
    - christopher b.
  • A
    We initially had a bump in the road.  Apparently, when I made my appointment with Truly Dry, they were in the midst of changing how they schedule appointments with their system, resulting with they did not have me down for the cleaning.  I learned of the error when I called because they had not arrived.  The owners determined that their change had somehow dropped my appointment.  They were apologetic and was able to route a crew to my home and complete the work.  I really appreciated their efforts.

    I've always used steam cleaners.  I noticed a difference right away with Truly Dry, my carpets seemed brighter.  It was so nice not to have wet carpets.  I noticed some areas on my stairs were still showing some darkness / dirt.  I called, and they came out to address the areas.

    I will use Truly Dray again.  In fact, I am interested in signing-up with their maintenance program.
    - Kelly W.
  • A
    WOW, I can't stop looking at my floor! 11 years of hard living have been washed away in a couple of hours -- my floor looks like the floor in a model home! We are the original owners of this house, and we had the builder install a light color porcelain tile floor, with light color grout, on the entire first floor, which is over 1,000 square feet -- kitchen, bathroom, foyer, hallway, living areas, playroom, dining room... everywhere that we all spend our waking hours. That was 11 years ago, and until today, I never had anyone in specifically to give this floor new life. Kids have been potty trained here... dogs and cats have lived here... people have walked in with dirty baseball cleats and golf shoes. A spaghetti squash once blew up in the microwave, spilling its guts all over the kitchen.  I don't own a mop... and you'd NEVER KNOW. You'd never know that we've maybe spilled red wine on the floor sometimes, or that once an entire bottle of red food coloring spilled in the kitchen. You can't tell just by looking the route we take to get the garbage out to the trash. You don't know which rooms we spend the most time in. You'd probably think our kids never ate anything sticky.  You have no idea which grout lines looked like black death. James got a RUST STAIN off a tile in the entryway. The difference is astonishing.
    I called James YESTERDAY and 24 hours later, the job is DONE. I knew this was a big job, and so the deals on Angie's List didn't help me to estimate what this was probably going to cost me, so I asked James to just please come by and give me an estimate. He was happy to do that, and he asked if I'd want him to do the work right then. I said I couldn't tell without knowing how much it was going to cost me, which he understood. So he brought a crew with him, and after he measured the house and we talked about the state of the floor, I agreed to let them get started ASAP. They moved all of the rugs and furniture out of the way (and back again, when everything was done). He and his crew got everything done in around three hours. They sealed everything when they were finished with the cleaning.
    And by the way, it SMELLS good.
    I hope that no one in my house ever spills something, or gets sick, or tracks in mud, or worse, ever again -- but if (when) we do, a) I know the floor is sealed, so it'll be easier to clean up, and b) if it gets even one-quarter as grimy as it was yesterday, I'll call James immediately.
    - Kathryn L.
  • A
    My carpets look SO much better! They were able to get out stains that
    other carpet cleaners were unable to remove. They've extended the life
    of the carpets by years! And I'm so glad to know they can get things out
    -- wine, coffee, pet stains -- OUT.
    - Kathryn L.
  • D
    A whole day wasted. Carpet took 2 days to dry and my town is desert-adjacent. Very arid.  |Never again with these people.

    Plus, they followed up a couple weeks ago with misogynistic hate mail about how the company owner's wife cannot drive properly because she is a female.

    What does that have to do with cleaning carpets???
    - Caroline B.
  • A
    I'd purchased a coupon for 139.00 to clean my carpet and stairs after a renovation. Dennis arrived on time and did everything that was promised on the coupon. The process was hassle free and I wasn't pressured into purchasing extra services . My carpet looks great and I will use him again.
    - Patricia P.
  • A
    Awesome!  I've used this company for at least 4 years and will never go anywhere else as long as they are in business.  Always professional, on time, and through.  James, the technician who came out today did the best job I've seen so far and every cleaning has been excellent!  James is friendly, courteous and a great representative of the company's commitment to providing excellent service.  What else can I say?
    - Jim S.
  • A
    They are a family run company and they are local.  We probably used 4 or 5 different carpet cleaners before I hit upon them.  A friend recommended them to us we have been having them come for the last 9 years.  They do a fabulous job and the carpet looks like brand new and it is 13 years old.  It is amazing, they get all the corners, the stairs and the stirrups and they get all the dirt, so all the dirt in all the crevices and everything is cleaned out.  We are always amazed when they leave because it looks as beautiful as it does.
    - William P.
  • A
    I found this company with Screaming Deals.  Appointment was made with The Masters Touch.  They were very accommodating in trying to fit my schedule.  They totally honored my coupon and did not have any "hidden" charges.  After the appointment was made they followed up with a text message to confirm the appointment.  On the day of the service they re-confirmed with an email, then phoned when they were on their way with the exact time of their arrival. 

    They surveyed all of the areas to be cleaned and then went to work.  All of the work was done quickly, professionally and quickly.  The results were fantastic all of the soiled areas and spots were removed and the carpet looks like new.  Payment was quick and easy.  They also sent a follow up email with my receipt.  I was completely satisfied.  This company is very professional and provides awesome service.  I highly recommend them.
    - Douglas W.
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Carpet Cleaners in Stevenson Ranch

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