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Decks reviews in Spring Valley

  • A
    Frank Megura and his team at Complete Builder's Inc. are one in a million. They were professional, timely, polite and thoughtful and efficient. Their work speaks for itself. The Deck, Patio and Wrap Around Trellis are works of art. Bull and Edgar were amazing and they will be missed. Giving them an "A" rating isn't enough. They far surpass that! Thank you Complete Builder's Inc.!!
    - Frances T.
  • A
    Block Island Remodeling
    Rick and his crew did an excellent job of re-building a very large deck. They were professional, knowledgeable, and courteous, and worked all day, every day, until the work was done. I am extremely happy with the results and would not hesitate to use them again or to refer them to others.
    - mary r.
  • A
    Best-Rate Repair & Termite Company
    The job went perfectly. They showed up on time, did a good job, and cleaned up after themselves. I will hire this company again if needed. all personnel in the office and the field were friendly, professional and efficient.
    - Greg C.
  • A
    Block Island Remodeling
    Super professional. They explained in great detail what was going to be done and why it was going to be done. They showed up on time and left on time. And, they explained the progress of what was completed at the end of each day. I could not have asked for more from Block Island, and I've got another project in mind for them soon.
    - Rebecca L.
  • F
    Design-Rite Construction Inc.

    We met Barbara Moss (owner)  at the Fair in June 2014. We ordered a swim spa there and knew we would need a contractor for the deck. We made an appointment with her. She came over, very friendly, with a helper to measure the yard. We told her what our vision for the whole yard was and she agreed to give us an estimate for the whole project.

    We made a follow up appointment to view her bid. But a few days before the appointment my husband had a very serious stroke. He was hospitalized for a month. We had decided however to scale down the plans to just get a deck around the spa so that he could use it for physical therapy. She agreed to come to the hospital to present her bid. We liked the idea and the price and signed  a contract with her. We should have noticed a red flag right off the bat, she wrote her contracts all by hand and going back we could not make out much of her handwriting.

    The first step was pouring a thick foundation for the spa. This was done well in a timely fashion. The spa took about 4 weeks to manufacture. The work would begin in August and she estimated that the deck would be completed in 18 working days from the spa delivery.

    Well today we made our final payment after the last work was completed this morning. Today is February 5, 2015.

    The list of what went wrong is endless. Workers coming for 3-4 hours a day, that is when they bothered to show up at all. Days and weeks would go by when we neither saw or heard from either Barbara or the workers. Now under normal circumstances, I would not have let it get that far out of hand but my husband's recovery and the difficult turn of events in our lives made me less aware than I should have been. I finally had a conversation with her and told her how upset and angry we were at her and the whole process. She then blamed the guy she had hired to do the work. Yes, she hired the wrong guy. She said he TOLD her he was a deck expert. Apparently she neither checked his references or his work because virtually nothing was getting done and the little that was done was sub par. The fault was still with her because she never bothered to show up and check the work. She would have known the job has fallen off the rails WEEKS before she figured it out had she bothered to come by. There was one change that had to be made to the plan to accommodate the spa lid and she made a big deal out of that. She did a change order and we paid additional funds. If the problem had been noticed say a week after construction started, no big deal, we will work with it. But by the time they noticed it was wrong we were sick with frustration and anger. She FINALLY fired the deck guy and brought in a master carpenter. This was November or so. He did most of the work framing in the stairs (the most difficult part) in about 2 days. He worked all day and his work was really lovely. Then Barbara had the nerve to say that she would need additional money because master carpenters are VERY expensive. We told her NO WAY and reminded her we had a contract and she had better figure it out. So she hired another carpenter and helper. According to her, not as expensive but still good. Well that guy was here  a couple of days. When we finally got to see our deck with all the construction debris gone we were beyond appalled. The stairs and the small landing on top to the spa entrance was beautiful. But the actual deck below is a hot mess. The footings were not placed levelly so many of the boards are sticking up above the frame. One corned is so far up you can actually see the corned sticking up without a level. Joints on the corners are not flush and there are gaps all around the perimeter. But by far the worst part was at one place on the deck they ran out of the long boards they were using and butted shorter boards together. They didn't even stagger them! I took her out to show her it looked like the deck had been patched. I wish I could upload pictures, it's disgraceful.

    She did have someone come out and stagger the boards so it didn't look quite so obvious. But there was nothing that can be done about the rest without tearing the whole thing up and starting over. So we are stuck with it. So all these months and all that money and we have a product we will never be completely happy with. I'm just glad we didn't contract with her for the whole yard as we had originally thought. The final insult to us was that she continuously, even up to the last day, kept telling us that she lost money on the job. According to her, it was because she felt so sorry for my husband she gave us too good a deal. According to us, it's because she wasn't professional enough to screen her subs and check on her jobs.

    Save yourself the grief we went through and DO NOT get involved with Design Rite Construction!

    - RITA H.
  • A
    ProDeck Construction
    It was very good and everything went well. They did a very nice job and it looks very good. They were efficient and cleaned up well. I felt that they were very professional and friendly and I would use them again for any other work.
    - Susan R.
  • A
    Lima Construction
    So far I have David to do me 3 more jobs but the next project is running electricity from my front room to the breaker box in the 2nd bedroom of my mobile home. I have a 1961 mobile home that is not equipped to handle todays technologies when David is thru with this job it will be up to par and the worries of burning my house down will be a thing of the past. He will start this job this week for me. Then next project I will have David do is build me a front and back porch with awning over head to keep out rain and dirt. These things have to be done a little at a time because I do not have a lot of money but David is willing to wait he's not pushing no I feel no pressure I want these things done and I know they can be done but I can't expect him to work for free. So when I get the money together he does the job. or jobs I want, or think I need. In the near future plans are for him and his crew to tear down a church and recreation hall and re level the land then put up a new church and school/recreation area for the families here in San Diego.
    - Cheryl D.
  • A
    Best-Rate Repair & Termite Company
    Purchased a coupon on Angies list. Called  Best Rate, Don, the estimator, responded quickly. We set an appointment. which he keep on time. Don gave me an estimate which seemed reasonable. The work was scheduled for an agreeable time. Danny and Marten arrived on time and ready to work. New lumber, paint to match, and other supplies were purchased and the work commenced. All phases of the construction were done in a professional and workman-like manner.  My imput was asked for regularly. The job was more work intensive than I had anticipated, but Danny and Marten completed the entire project the same day. The work ethic, knowledge, and temperment of everyone involved was outstanding. I would highly recommend this company for your projects.
    - Donald W.
  • A
    Southwestern Builder Inc
    He is meticulous, has creative ideas, and is very inventive. He made our screened in porch impenetrable. He didnt just do the work, he make everything look beautiful. He is gracious, and warm and freindly. How much better can you get.
    - Stacey S.
  • F
    Best-Rate Repair & Termite Company
    Requested top quality clear all heart grade redwood. Paid for materials. Then was told clear all heart was not available due to conservation of old redwood trees and hard to find and I would be credited for the lower grade redwood which was still really good but costs more than expected (sounded possible, but fishy). Deck was completed and looked really well. Then was told since the lower grade was more expensive than expected, credit could not be given. Paid balance. Decided to check on clear all heart redwood. Called numerous lumber yards in San Diego area and each one either had it in stock or could order it. Notified Best Rate Repair which asked how could I be compensated. I replied and never heard another word from them until I contacted the BBB. I had proof of requested clear all heart redwood and all conversations via email. Then I received the refund compensation that I requested. This company could have received all A's on rating if only the compensation was refunded up front without having to go to the BBB. The decks still look good, but they are not made from the original and more expensive redwood that I requested and paid for in the beginning. I think they still made out because the refund was less sufficient than the cost of the clear all heart. But I feel a lot better.
    - WILLIE B.
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Deck Contractors in Spring Valley

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