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Asbestos Removal reviews in South San Francisco

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    Synergy Co
    We called Synergy for asbestos abatement in our condo.  Tyren came out the next day to give us an estimate on a Friday.  My husband had been calling him all weekend, waiting for an estimate, that he said he would be able to give us Friday afternoon.  He never got back to us.  We were about to use another company as we were on a time crunch to get our condo ready.  But Monday morning, we heard from Tyren.  Estimate was reasonable and they were able to get started on the work next day.  Asbestos guys came in Tuesday morning, right at 8am.  Got started immediately to cover up everything.  They came back Wednesday for the actual abatement, right on time again at 8am.  They got done pretty quickly, before 5pm.  Ceilings looked good.  
    Thursday morning, I was expecting the drywall guys (different crew from asbestos guys) to come on time at 8am.  However, they didn't make it till 11am.  I understand there's traffic and things happened.  A courtesy phone call would have helped.  The guys were really nice though, so couldn't be too upset.  They refinished our ceilings.  I believe they had to take an extra day.  So the job was a 4 day job, rather than the 3 days.  If the job gets done correctly, can't blame 'em for the extra day.  They used "knock down" to refinish the drywall.  However, the next day, parts of the ceiling started to crack in some spots.  It wasn't horrible but I wouldn't be able to live with it.  I believe the issue was that it was painted with ceiling paint and the knock down finish wasn't dry yet and there was some moisture in our condo and outside during this time.  This added to the cracking.  My husband called Synergy to let them know.  The project manager, I believe his name was Ron, came to take a look at it.  He was very courteous and apologized for it.  He said he'll send his drywall guys out again to fix the problem.  And as a thank you/apology, they agreed to remove the asbestos that was left in our heater vents at no add'l cost, which we couldn't get cleaned by our HVAC guys because of the asbestos.  We were told it will take about two days to fix and finish the job.  Same drywall guys came and just as nice as the last time.  They brought some heavy duty heaters to help dry up everything properly.  They were able to get the work done within one day, instead of the two days.  All looked great!!  No cracking!  
    Overall, they got the job done and were true to their word.  Although, they were extra days added to the job and set us back with our move-in date and all the contractors working in our home, it was all worth it.
    - Edwin F.
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Asbestos Removal Services in South San Francisco

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