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Boarding reviews in South Pasadena

  • B
    First off, this is not my dog's regular vet. I scheduled an appointment  for my dog to get a teeth cleaning at this clinic because the price was awesome with an Angie's Deal and because they have many good reviews. The front desk tech took my dog back and brought him back up at pick up. The doctor(s) never spoke to me. I had to ask for instructions on how to care for him at home, to which I received a packet of instructions and many samples of various products. I was thrilled to get the samples until I realized some of them were expired. All in all, my dog's teeth got cleaned very nicely and he did great afterwards. I would probably use their services again but lower my expectations a bit on how they communicate with me.
    - REBECCA T.
  • A
    As I've said we're loyal and happy customers of Dr. Joe at this facility. Proof of the pudding is in the referrals I've made there, and the happy customers that has created. They've also been pleased with Dr. Joe and the clinic's care and service. Fees are reasonable compared to other local clinics, especially for emergency care. The clinic has a policy of reviewing probable charges with you before performing the service. Be sure and keep in touch with them if a pet is hospitalized or services are pending--give them cell numbers, etc. The emergency clinic once refused to bill a friend when they decided they'd had her bring in her pet unnecessarily. On the less great side, the front office isn't always the warmest or most organized; they often run a bit late. Call-backs may take a while, but happen within a few hours, or even at night. Like I said the emergency referral is exceptional.
    - Virginia R.
  • A
    Excellent! I called kind of late and was worried I wouldn't be able to reserve a space over a holiday weekend, but there was no problem. They had all of our information on file from last year, and drop-off and pick-up were as simple as could be. Very nice people.
    - Kristin T.
  • A
    They do not call themselves a boarding kennel, instead they call it a pet hotel. It was very convenient for me. They are open seven days a week. The second time I used them my dog was willing to go, which was great. Everyone who works there seems to be very nice. I got the impression that everyone who worked their really cared about each individual dog. They do boarding and doggy day care. The price was fair. I would gladly use them again.
    - Cheryl Y.
  • A
    I needed a kennel to board my two cats while our home was tarped for termites. I called several kennels and seemed to get the best response from Cats Pajamas. The price was right; hours and days were convenient. They had a requirement that if any hint of fleas existed, it was mandatory that they give the cats a flea bath. I never imagined that this would be a service coupled with boarding. I was ecstatic that they would do this for a reasonable price.
    - Betty S.
  • A
    Staff is very pleasant, and they clearly love cats. Facility is as clean as a house full of cats can be. Cats board in cages here (they're let out for daily exercise), which was good for our cat, since he doesn't play well with others.
    - Kristin T.
  • A
    The care is terrific. Eddie is always healthy and calm when we pick him up. The place is spotlessly clean with very little cat box odor. The cages are large with lots of light. They really seem to care about the animals.
    - BEVERLY A.
  • A
    They take great care of our dog! She gets the royal treatment there! They have All kinds of activities and treats for dogs. They take cats too. We have been taking our dog there for 3 years now, and are always happy. Our dog comes back to us a little chunkier and thats a good thing since she isn't a good eater.
    - IRIS S.
  • A
    My overall experience was very good. The owner and her helper carefully examined my pets shot records to make sure everything was current. While many of the dogs were in outside kennels, my dogs 11 and 12 yrs old were allowed to sleep inside at night. Often my dogs won't eat when they are away from home. Ardess Kennels had a special meal for them twice each day of chicken & rice. The dogs loved it! They had a bath before they returned home. The cats were housed in a separate room. For an additional fee my pets were delivered home to me. I'm happy.
    - AMY R.
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Kennels in South Pasadena

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