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Home Improvement reviews in Soquel

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  • We have used Jason on the number of occasions and have referred him to our clients. He is conscientious professional and courteous. It is a pleasure to have him work for us and we are always pleased with the results.
    - Sally B.
  • Everything was fine until one of the cleaners broke a glass shower door. Accidents happen. That's why there is insurance. I asked the cleaner to contact their insurance carrier to see about covering the cost of the shower door replacement. She became verbally abusive and refused to carry on a rational conversation. She accused me of trying to rip her off, she called me a bad person and said I was morally wrong. Several times I repeated that this was just business and that she should not take it personally. They say they have insurance for the business, that insurance should cover the damages. She continued with personal attacks and bizarre comments about me, the house, the previous tenants, the people who had installed the shower door, taking me to court. They left without finishing. She decided I wasn't going to pay her for the cleaning that they had done. That was completely her invention. I never said a word about withholding payment for work that was done. I simply wanted them to call their insurance company about the broken door. I paid them in full, though now I regret it since I doubt they will follow through with their insurance company. I'm beginning to think they may not ever have insurance. She also said she would say bad things about me on Angie's List, if I posted a review. No one should have to put up with that kind of behavior from a vendor.
    - kyle m.
  • Scheduled over a month out to vendor availability and then no show day of work and I had to call to find out the issue and wait 3 business days for reschedule. When contacted to reschedule it was a different person contacting me and given their time, I was an imposition on his day. F in customer service. An apology and some followup and proactive communication would have chafed the grade.
    - Elisabeth S.
  • Nick Yegge is a young contractor with an eye for detail and a calm and reassuring manner.  Michelle, the office manager, is good with the details of the estimates and contracts.  They have provided competent "demo" and carpenter workers to accomplish a wide range of tasks.  I would definitely use them again.
    - Deborah K.
  • They installed a new HVAC. It was actually a woman that did the work. She was very capable and we were satisfied. She also gave us a good explanation on how to operate the system. She also left everything clean.
    - Lauretta A.
  • They installed a hybrid water heater. They also gave us a good explanation on how to clean the filter and we have hired them again for other jobs. We are satisfied with them. They work well with other contractors as well.
    - Lauretta A.
  • Great. Enrique showed up on time and was professional. He resolved our problem and was very patient when explaining what he was doing and the corrective actions we needed to take to prevent future problems. Customer service was excellent. The office called to notify me of a small delay. The also called when the job was completed to make sure we were satisfied. I can't say that they were reasonably priced because I have no previous experience with storm drains. We moved to this property a year ago. I would call them again. Very happy with their performance and customer service
    - Diane P.
  • Johnty was very responsive basically coming by my home on the same day I called for service to estimate the job, and then actually completing the job within a week as scheduled.  He did request to move the appointment time (by 1 hour) after we had scheduled it but this was well in advance and much appreciated.
    The job was done quickly (< 1 hr) and works like a charm.  I will definitely engage his services again for any future electrical needs.
    - Thomas H.
  • We had bids from several companies and Sierra Azul-Scott LaBonte gave us a comparable quote.  One of the reason we decided to work with him, is that he called and texted when he said he would.  We have had problems with many contractors saying they would call or get back to us, and have had poor results with followups.  From the very beginning Scott and his team came when they said they would and Scott supervised all the work from beginning to end.  He was extremely helpful and patient as we worked together to figure out a color scheme, he mixed up at least 5 different samples and painted chunks of our exterior (both stucco and wood) to let us see how they would look on the various house finishes and in different lights.  Scott has a great ability to work with colors and he understands the importance of hues and saturation (something, many folks can't always distinguish).  We were supremely happy with the completed job, and he is coming back to do another project.  He finished his work when he said he would, he took all his equipment when he said he would and he was great with the clean up and taking care of the surrounding landscaping that was in the way. I would highly recommend his work, contact him if you want to see our home in Soquel.  It's the happy house with the purple door!
    - Deborah R.
  • I initially hired Mark after interviewing 3 other electricians.  I felt we had a good repore and he understood what I wanted and needed.  He seemed to have the experience and made good suggestions.  I was under the impression that he would be doing the work himself and perhaps have an assistant helping from time to time.  Turns out when the job started, Mark was on vacation in Hawaii and 2 of his workers were at my property doing the job.  I immediately asked "where's Mark"? They replied in Hawaii, I asked when he'll return, they said in a couple days.  He didn't come back til the following week.  When he got back he emailed me and said he check out the job site and everything looks fine and completed. I immediately emailed him back and expressed how I was extememly disappointed as the kitchen fan hoods were not installed as promised, there were large holes in the kitchen area where the outlet were changed and electrical panels were installed, the outlets under the kitchen sink were dangerously installed as when you plugged in the garbage disposal it would constantly stay on!
    The light at the end of the tunnel was that Mark did come back out (after a few back & forth emails) and corrected the issues so I'm not totally mad, but would rather of had a more smoother transaction.
    - Sophia L.
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Home Improvement Services in Soquel

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