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Finest Fence Inc

in business since 1989

Business Overview

customer rated

183 customer reviews

14 years on Angie's List

Contact Finest Fence Inc

Phone Number

(805) 581-5826

Address

4525 Industrial Street Ste 4M
Simi Valley, CA
93063

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About Us

Finest Fence Inc. has been serving residents and business owners throughout Southern California for over two decades. We specialize in commercial, industrial, and residential fencing, using industry-leading materials to create the perfect solution for you. Each project constructed is specifically tailored to meet your needs at the best value for your investment. Whether you are a homeowner interested in adding a new dimension to your property, or a company looking for additional security, you can be confident that Finest Fence will go above and beyond your expectations and turn your visions to reality. Additional ph number- 818-498-0880

Contact Finest Fence Inc

Phone Number

(805) 581-5826

Address

4525 Industrial Street Ste 4M
Simi Valley, CA
93063

View larger map

Ratings and Reviews for Finest Fence Inc

183 Total Reviews

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Showing 1-10 of 183 reviews

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F

Review: Fence Company Service
3 months ago

Replace chainlink fencing in side yard with wood fence

Didn't. They never called me back even after sending an email saying they'd be in touch. Ended up hiring someone recommended by a neighbor.

Service Provider Response
We are unable to locate any emails/messages from anyone by this name. The property address listed is actually in an area that we do not service, so we would have advised the customer of that if they had called us to request an estimate.
Services Performed
- Fence Company
C

Review: Fence Company Service
1 year ago

Two sides of backyard wood fence

Recently we had Finest Fence replace two sides of our wooden fence in our backyard. The fence looks beautiful but we noticed on our slope that portions of the fence were placed high resulting in gaps at the base of the fence. My small to medium size dog managed to fit under the gap into my neighbors backyard. We called Finest Fence and explained the situation. They said that they would need to charge additional to place a base board to close the gaps. After spending $5000 for the fence, We thought charging extra to close the gaps was unfair. They would not back down and the tone was a bit rude when they said " This is what it is, if you choose to fix it fine. If not that is fine to." What ever happened to the saying " Customer Satisfaction Guaranteed"?!

Service Provider Response
We will start by addressing the fact that this customer's fence was built per contract 4 months ago. It was built on a steep slope and built to the current conditions and surroundings at the time of installation. The customer did a walk-through of the job with us and signed a certificate of completion and satisfaction. The customer had called us 4 months after installation, after changing the surrounding landscape, removing a tree, removing plants, etc., which changed the ground and left gaps in some areas. This was not an issue cause by our company, but by the customer. We offered a solution (at below cost even), which the customer was not happy with. Our company never had a rude tone, and contrary to this customer's quote, our actual response to her refusing to pay for extra work which was not included in the installation or the contract, was : "We have offered you our help at below cost and if you would like to take it, we are happy to do it. But if you prefer not to take it, that is fine too." Unfortunately, this customer blamed us for an issue that was caused by her changing the landscape/surroundings around the fence, when the fence was built to accommodate them. We were happy to offer a solution to her problem, but the customer refused.
Services Performed
- Fence Company
A

Review: Fence Company Service
1 year ago

replace entire wroth iron fence

Excellent, set date called morning of work confirming job, showed up on time, completed work in one day, removed old fence. Highly recommend Finest Fence
Services Performed
- Fence Company
F

Review: Fence Company Service
1 year ago

Replacing front yard fence and gate.

I tried to contact them for an estimate to replace my front yard fence and gate, based on their good reviews. I called multiple times, left a voicemail and sent an inquiry through their website with my email and phone number. No response from them at all and it’s been about a week. Very unprofessional and would not recommend.
Services Performed
- Fence Company
A

Review: Fence Company Service
2 years ago

Approximately 197' of 5' high 9ga 2" mesh black vinyl chain link fence to replace my 35 year-old, falling-over, rotten pool fence.

It went well. There were no problems.
Services Performed
- Fence Company
A

Review: Fence Company Service
2 years ago

We had heavy winds and the whole property line fence went down.

He was great. The price was competitive. They did it in 2 days. The workers were fine. They were great, very professional. They did a good job. They were very clean and very neat. They were very responsive if you had a question. There was no mess left on my side.
Services Performed
- Fence Company
F

Review: Fence Company Service
2 years ago

Gate repair

I called twice and left a message over 3 weeks ago needing my gate to be re-attached as the hinge broke and no one EVER called me back.
Services Performed
- Fence Company
C

Review: Fence Company Service
2 years ago

Worked with 4 neighbors to replace fencing damaged by wind. Our part consisted of removing and replacing about 75' of a shared fence and installation of a new gate. Total cost is not known, just my portion is known.

Finest Fence took a lot of time working with multiple families to come up with a workable solution. Finest Fence (FF) was not the cheapest, but choose them based on reviews. We accepted FF's proposal in totality including the suggested upgrade, except for a middle or third rail. Anything missing from the scope of our job was not due to us turning it down. While installing the new gate, the workers got spray paint on the house (pic). Awkward transition from the gate to the connecting fence. The problem was fixed, see the before and after pic. Did not connect the new fence to the old section of fence. The problem was fixed, see before picture. They removed cinder blocks that were preventing soil erosion on the slope between my house and our neighbor's house with new boards. The new boards do were unsightly and do not prevent erosion.
Services Performed
- Fence Company
- Driveway Gate Installation
A

Review: Fence Company Service
2 years ago

I needed a wrought iron fence replaced in my back yard. It was 42 feet long and 5 feet high.

Mark came out and gave a bid. A true professional, he knew exactly how deep the post holes would be for this fence. He knew the exact distance between beams and splines. His crew of two very skilled workers, arrived AHEAD of schedule, They knew precisely what needed to be done, and the result was a piece of art. They took extreme pride in their work, and couldn't have been more professional. I highly recommend this company. You simply couldn't do any better. Thanks, Mark, and crew, for such a pleasant experience. If I ever need another fence, you'll be the first, and probably the only, company I call.
Services Performed
- Fence Company
- Iron Work
D

Review: Fence Company Service
3 years ago

Replace approx 325 linear feet of 6 foot fence with new, 7 foot, redwood fencing and replace two gates. The job was to take 3 days.

Unfortunately this job did not go well at all and I would never recommend Finest Fence because of the unethical and unprofessional treatment that I received from the owner, Mark Kaesberg. When Mr. Kaesberg bid this job he offered me 1/2" redwood fencing in order to accommodate my budget. I appreciated that he was trying to find a workable solution and Mr. Kaesberg assured me that he had used this material before and was satisfied with it's quality. I signed the contract at the end of November and work began the first week of December 2015. The materials were delivered and the crew foreman immediately pointed out to me that the boards were sub-standard; they had an unacceptable amount of feathering and staining. The materials were sent back to be sanded and "cleaned up," which caused a day's delay. The boards were re-delivered and work commenced. Again, the crew foreman came to me to point out that the boards that had been put up were cracking and he refused to go forward with these materials. At this time Mr. Kaesberg said that he could not deliver on the materials in our contract and demanded another $1600, but never presented me with written overage. Mr. Kaesberg told me that he has "no intention of losing money on this job" and threatened to abandon the project. Due to Mr. Kaesberg's inability to deliver on what he had contracted to do, this job went over schedule and over budget. The fences were eventually finished but not before Mr. Kaesberg threatened several more times to abandon the job and threatened to put a lien against my property (in spite of being paid every dollar that he was owed). Ultimately, Mr. Kaesberg did opt to abandon the job and not seal the fences, as per our contract.

Service Provider Response
In response to this one-sided story regarding myself and my company, I strongly feel it necessary to give the accurate account of what transpired with this job. During my initial meeting with this customer and her husband, I spent quite a bit of time coming up with the right fence design to compliment their backyard and esthetic performance based on the photos I showed them from my portfolio. From the very beginning, customer was concerned about price and reiterated that over half a dozen times. My initial suggestion was to do a 6' high fence, therefore keeping cost down as opposed to the 8' high fence that the customers insisted on wanting. At that time, I did mention that my vendor of 25 years had offered me a board that he had come across that was nice looking, good knot structure and kiln dried. Only downfall was that it was thinner than the standard board. I had used this board one other time recently, and was very happy with the quality. After weighing the pros and cons, this was the board chosen, and is what the contract included in pricing. When we started the job and the material was delivered and off loaded from the supply truck (approx 1000 boards), my foreman of 20 years called and informed me that although the material was from the same family of milling, it was not as high quality . I drove to the job site myself to inspect and demanded that the material be sent back to supplier and deliver the same quality as delivered on previous job. The supplier agreed and sent back second order that was still unacceptable to my company's standards. I sent it back again and spoke directly to the owner who informed me that that was all he could supply me with in the skinnier boards, and that he did have plenty of the normal thickness board but that the cost was substantially higher. I tried explaining this to the customers and they were not interested in discussing the thicker board option. So I explained to them that we can wait until supplier has more of the thinner board product and finish at that time, and that I could provide temporary fencing to keep the yard secure. This was also unacceptable. I informed them that since the thinner board was not up to standard, that there was not much else that I can do besides the option I gave. Ultimately, we provided the thicker board and furnished the job at no additional cost to the customer, although that board cost was substantially higher. After completion of the job, my entire company of employees expressed their reluctance to deal any further with the customer. When the customer contacted my company weeks after the job was completed, and wanted to hire me to seal the fence (which had not been previously paid for by customer), I declined. At that time, they threatened to write a bad review of my company if I did not come back and continue working for them. I am not in the blackmailing business. They got a much more expensive fence than they paid for and we worked late every day to get the job done. It was unfortunate and somewhat embarrassing that my lumber supplier put me through this, however I did everything in my power to rectify it and we made it right by the customer.
Services Performed
- Fence Company

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