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Recent Earthquake Retrofitting Reviews in Shingle Springs

  • F
    NorCal RamJack
    We used this company about 1.5 years ago and I've been too upset in general to even post about it. They were full of promises and rosy outlooks on our almost 100 year old house and what they could do for it. We had other companies look. One other was full of the same rosy outlook and two said our foundation was not in a good enough state to even bother with this lifting, supporting business. It wasn't going to fall apart in years, but it was certainly old and crumbly. We got Clayton back out to address our fears. He was full of praise for our foundation and the state it was in and how it would do so well in this process. We agreed to spend 34 thousand dollars to do the ram jack piers, some earthquake strapping, and a few staples in larger cracks. They dig for the piers and lo and behold, oh yeah your foundation is crap. We'll place these piers and it won't sink anymore, but we lifted it POINT TWO INCHES and fear if we do anything else it will fall apart. So they close it up and walk away satisfied with their work. And we are left with an even more cracked foundation that 1.5 years later looks ten times worse than it did. It feels pretty clear that what they did accelerated the crumbling. Clayton was Mr. Accessible and Mr. Chatty during the lead up process but as soon as we signed a contract he disappeared. I tried to get him to talk to me when their direct evidence contradicted all the rosy things he said about our job but got radio silence. He’s just a salesman with no care how it all turns out. Not to mention their customer service as a whole declined after we committed. The project manager was barely there and not great at communicating and the operations manager, Manuel, was at best unhelpful, at worst totally combative. Do this process with this company at your own risk. I'm not sure I'll ever recover from it.
    - Jon S.
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    Knightworks Electrical
    He showed up one half hour early and said he only had five minutes to review the property. He said he could not finish the bid and said he would get back to me later but I never heard from him again. It was a really bad experience and I will not use him again in the future.
    - GEN M.
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Explore Our Solution Center for Helpful Earthquake Retrofitting Service Articles

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Earthquake Retrofitting Contractors in Shingle Springs

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