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Carpet Cleaning reviews in Saugus

  • A
    Excellence Cleaning Pros.
    Francesca and her family team are great! They are thorough and skilled, and stay whatever time is necessary to do the right cleaning job. Pricing is flexible, and their response times are prompt. Perhaps most important to me (and the reason that I released several previous cleaning services) is that they lock the door when they leave! I completely and unreservedly recommend Excellence Cleaning Pros.
    - Mark K.
  • A
    Valley Carpet Cleaning
    Their work was excellent!! The day I called the Valley Carpet people, they were not only able to give me an estimate over the phone, but were able to come to my house that same day. The two men were very professional and never stopped working until the entire job was completed. I was thrilled with the results! My carpets are beautiful again and without spots, and my hardwood floors look brand new! I would highly recommend them as their work was outstanding and their prices very fair. Very nice people to deal with. I thank them again!!
    - Shirley A H.
  • F
    Tag Team 911
    The work offered was misrepresented. Todd did not provide an estimate or quote before asking for payment. He does not have a license, although his website, Yelp and Angie's listing says he does. I have no idea if he provides worker's compensation or insures his workers. He did not provide the emergency waiver needed to start work immediately. Because he is not licensed, in California, he is not legally within his rights to ask for anything more than $500 up front. He never tested the mold before cutting away at our cabinetry. He never tested for asbestos before cutting away at drywall (our house was built before 1981, so legally this is a step that must be taken). Now that we stopped work, we have asked for a refund, he has stopped responding. I do not feel good that this kind of practice takes place. He continually soothed our worries by explaining he "knew" how to get money from our home insurance (before we could even contact them and get an assessor out to view the issue). I think he is taking advantage of emergency situations and takes advantage of insurance companies.
    - anna h.
  • A
    Mr. Happy Carpet Cleaning
    I needed a simple once-over of our stairs and I needed weekend service, as I work full-time. Mrs. Happy, the wife and co-owner (I think I remember her name to be Jennifer) was very sweet over the phone. She said Mr. Happy would be glad to clean our stairs on a weekend. Mr. Happy (the guy's name is Hap) is a very friendly man and did the job neatly and quickly, even with the dog going crazy barking every time he turned off the machine. LOL. Stairs look great now and we will definitely use Mr. Happy Carpet Cleaning services again! Thanks!
    - Judith G.
  • A
    CBC Cleaning & Restoration Inc
    Called to schedule the carpet cleaning after a recommendation of a friend. Office staff was very friendly and accommodating. Cleaning crew (2 men) were friendly, professional and helpful. They did a great job and gave us suggestions for maintaining our clean carpets. Gave us a first time customer discount & carpet spot remover.
    - Brad & Janice E.
  • A
    CBC Cleaning & Restoration Inc
    Excellent!  Office staff is responsive and kind.  Service Tech's were fantastic.  Carpets looked great and still look great!  Will use every time I need my carpets cleaned!
    - Christy D.
  • A
    Quality Carpet Cleaning Inc
    one was basic cleaning and it turned out beautifully- all spots/ daily use dirtiness was removed. For the second place we added a urine treatment, which was extra. It looked (and smelled) great after but a few days later we noticed a urine spot they missed- I called and they came out a few days later, no questions asked! Great job overall, would use this service again
    - Natalie P.
  • A
    Oxi Fresh of Porter Ranch Carpet Cleaning
    I was very satisfied with the work that was done for us by Oxifresh.  Victor was a little late but he did call to let me know he had been delayed on the freeway.  We had some nasty stains in the cream colored carpet and we were very pleased that the process completely removed them!  Victor was friendly and efficient and the carpet dried within about an hour, as predicted.  I would definitely recommend Oxifresh and I will definitely be using them again!
    - Jacquelyn H.
  • A
    Truly Dry Carpet Cleaning Inc
    I've used Big Red & Zerorez to clean my carpets in the past, but as good as I thought they were, I prefer Truly Dry by far.  I hired Truly Dry last year after reading their website and seeing all their positive reviews. Skeptical as I was that a carpet cleaner would leave my carpets clean & dry, they proved they could do it!  The only spots that were slightly wet after cleaning were excessively dirty spots near the entry doors and some pet stains that required extra attention.  Plus they use a fairly quiet, free-standing extractor machine with NO bulky hoses attached to a truck requiring that your front door stand open!!!  

    - Kimberly S.
  • D
    Quality Carpet Cleaning Inc
    NOT impressed with this company.  Their first question upon looking at the areas that were to be cleaned was how much did I pay?  Then they said that since I have pet stains, that the 'enzyme treatment' to remove these would cost an extra $25.00 per room.  I have 5 rooms, no stairs.  When they first came out to repair the carpet the week earlier, they said the enzyme treatment/odor removal would be an additional $15.00 per room.  I understand that some pet stains are hard to remove and I agreed to paying the extra $15 per room amount.  So we agreed on an additional $100.00.  NONE of the pet stains or high traffic areas were any cleaner than they were before the cleaning.  I own a Bissel carpet cleaner and even I can get the carpet clean with that.  They didn't even have to clean from wall to wall.  I left most of the furniture in its place so the amount of area they had to clean was hardly considered "whole house" and I don't have stairs.  Also the carpet was left soapy and soaking wet.  It took 2 days to dry.  Even my home carpet cleaner does a better job of cleaning and drying. Do yourself a favor and call real professionals like Chem-Dry or Coit.
    - Kathie H.
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Carpet Cleaners in Saugus

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