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Tuxedo Rental reviews in Saratoga

  • A
    Selix Formalwear – Hayward
    It was quick and they were friendly. It is a good sized shop. I didn't spend very much. The price was real good.
    - Mario H.
  • A
    Selix - San Francisco
    They were convenient and I know Tuxedo from my high school days. They were always very polite and my husband went in on Tuesday to get fitted for his suit and then I don't know something happened and they didn't have the suit when he went back for fitting, but they got one within couple of hours. There was a problem and they took care of it immediately and even gave a discount on their Tuxedo because of the problem. They were very very courteous. They are very professional. You know not all the grooms in same size or height and they accommodated them immediately. Everything was amazing except for that minor glitch  where they lost by husband's suit, but then got him another one, all in all it was a really really good experience. Price was good. I would use them again.
    - PJ S.
  • A
    JCPenny - Pleasanton
    They were competitively priced with other rental stores. I was able to purchase a tuxedo at a price that was less than I would have been able rent one at.
    - Ken W.
  • A
    The experience I had at The Men's Warehouse was mixed. The pants they had me try on were not in the range we had selected for the Tuxedo. They took the measurements that way.When they arrived they were not at all what we wanted. They made me look like a Mexican gangster, and my Fiancee insisted we send them back and get the right ones. I said, hey that's what you get because we went with one of the cheaper ones! She said, well, they should have had you try on the ones you were going to get. So we sent them back, mine and my brother's (he was my Best Man). They took care of us at no additional charge. They sent them overnight and I'm sure they made zero money on the rental, but customer service was awesome. They were very apologetic. The man I was dealing with was the Manager of the Store and he was very sensitive. I'm really glad I got the exchange because there were a ton of picture taken. My wife made the right call. Overall, the customer service was above and beyond.
    - Robert L.
  • B
    Men's Wearhouse
    They did a good job, but there was nothing special about it. He went in, picked it out and they did it. They were good about pointing out discounts that you could get. They are close by and they have many locations around here. They do a good service and the tux was good. I would give the store a B because I like what is in there but it is a bit pricey. They were really helpful. The price is the only thing that I don't like about the store, I go in there and cringe.
    - Kim T.
  • C
    The Men’s Wearhouse Inc
    We had shopped at this location before and had great service so we went back when we needed to rent a tux. The order process was pretty smooth. But when my son went to pick up the tux, the customer service was non-existent. The sales rep who handed him his tux told him he could try it on if he wanted to. He did try it on, but no one on the staff looked to see if everything fit. I would have gone along, but a 17 year old boy doesn't always want mom to be there. My son thought things were a bit small, but had no idea what to do about it. It turns out that the shirt he got was not the one we ordered. His vest was a size too small. His pants were too short. We didn't get the socks we paid for. Since we didn't pick up the tux until the evening before the event, there was really nothing to be done about it. All in all, it fees like as long as you are purchasing things at this store, the customer service is great. As long as mom was there with her Visa, things went fine. But when there was no commission to be made, there was no customer service at all.
    - Denise F.
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Tuxedo Rental Shops in Saratoga

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