Water Heaters Only, Inc

A146 REVIEWS

Founded 1968 • Angie's List since October 2004

Angie's List certified badge

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

8507 Ablette Rd

Santee, CA 92071

Description

Water Heaters Only Inc is a full service water heater repair and replacement company operating since 1968. We offer same day service for water heater repairs and replacement estimates. Our technicians arrive in vehicles stocked with water heaters and parts to solve your water heater problem right away. Water Heaters Only, Inc is known for dedication to customer satisfaction, a solid work ethic and quick service. Our technicians are continually factory trained in all aspects of water heating including tankless and energy efficient hybrid water heaters. Specializing in water heaters allows us to provide the lowest pricing and the highest quality service for any water heater problem. We guarantee the lowest prices and will beat any competitors onsite bid. Water Heaters Only Inc is available 24 hours a day, 7 days a week and there is never an extra charge for night, weekend or Holiday service. Call now and speak with an expert for water heater advise or to schedule an appointment today....

Verified Reviews

146 Total Reviews
Reviews by Rating
A Rated
133
B Rated
10
C Rated
1
D Rated
1
F Rated
1
Read reviews by category
Water Heaters (143)Plumbing (7)Heating and Air Conditioning (1)
Showing 1-10 of 146 reviews
A

RATED

01/07/2020

We have had Water Heaters Only replace water heaters in the past. I noticed brown tinted hot water and decided to replace the water heater. The technician, Danny, arrived promptly at the beginning of the appointment window. He had called 20 minutes before to let me know he was on the way. Danny was professional and very personable. He worked quickly to replace the water heater and make sure everyt...

DESCRIPTION OF WORK
replace water heater

CATEGORY water heater repair

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/06/2020

SERVICE PROVIDER RESPONSE

Thank you, so much for all of your kind words and for being such a loyal Water Heaters Only, Inc. customer! We truly value your loyalty and appreciate your trust in our company. It was sincerely our pleasure to provide you with "A" rated service. Thank you once again for the opportunity.
F

RATED

08/01/2019

THE WATER HEATER, WHICH I PURCHASED THROUGH ANGIE'S LIST ON 8/5/16, STOPPED WORKING NINE MONTHS AFTER IT WAS INSTALLED. I CALLED THE NUMBER LISTED ON THE TANK AND TOLD THE RECEPTIONIST THAT I NEED WARRANTY SERVICE. WHEN THE TECHNICIAN ARRIVED HE CHARGED ME $400.00 TO REPLACE A BROKEN PART. WHEN I INSISTED THAT IT SHOULD BE FREE OF CHARGE HE STATED THAT SERVICE CALLS WERE NOT FREE AND IF I WANTED I...

DESCRIPTION OF WORK
WARRANTY SERVICE ON THEIR WATER HEATER

CATEGORY water heater repair

COST $400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/27/2017

SERVICE PROVIDER RESPONSE

On 8/5/2016 we installed a brand new 40 gallon water heater. Eight months later we were called back and installed a water pressure regulator not covered under your water heater warranty, as it is a completely separate plumbing related part away from your water heater. Therefore it’s subject to service call applicable charges. You absolutely did have a “One Year Warranty” on your water heater and a...
C

RATED

02/18/2019

When our water heater broke I found this company offers a water heater service discount so we immediately purchased it and have them to install the water heater. The price and installation were excellent, so I was happy that we got such good deal. However 3 months later the brand new water heater broke, and the same company charged us 300 to fix it. Our old water heater lasted 15 years and never h...

DESCRIPTION OF WORK
You pay cheap you get cheap

CATEGORY water heater repair

COST $1,200

SERVICES PERFORMED? Yes

SERVICE PROVIDER RESPONSE

We would completely understand your frustration if the tank was only 3 months old however we installed your tank 1/5/2017 and the $234.00 repair was on 7/23/2018, over a year and a half later. Throughout our 50 years in this industry we've chosen to use only top quality tanks and parts, but just as with anything, even good parts can fail. Water heaters are made to last much longer than a year and ...
A

RATED

12/28/2018

perfect, Patrick know his stuff, friendly and kind

DESCRIPTION OF WORK
replace water heater

CATEGORY water heater repair

COST $1,658

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/28/2018

SERVICE PROVIDER RESPONSE

Thank you so much for your kind feedback.
A

RATED

12/01/2018

The work was performed expertly, and the problem was solved.

DESCRIPTION OF WORK
Repair to copper piping.

CATEGORY water heater repair

COST $285

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/09/2018

SERVICE PROVIDER RESPONSE

Thank you for your valued business and feedback.
A

RATED

11/20/2018

Chris and Danny were professional and punctual. They were also very personable. They completed the work in a timely manner.

DESCRIPTION OF WORK
Water heater replace

CATEGORY water heater repair

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/20/2018

SERVICE PROVIDER RESPONSE

Thank you so much for your feedback and business. We truly appreciate it.
A

RATED

11/08/2018

We had an emergency need for a new water heater. On 11/29/2018, Pat came out and replaced our water heater quickly and efficiently. He got everything up to code and we couldn't be happier!

DESCRIPTION OF WORK
Water heater replacement

CATEGORY water heater repair

COST $1,650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2018

SERVICE PROVIDER RESPONSE

We're so glad that you're pleased with your new water heater and our service. Thank you for the opportunity to provide you with "A" rated service.
A

RATED

10/07/2018

Had great experience with Water Heaters Only. They were they only ones in San Diego that had inventory available and could replace over weekend. Came when they committed to. Was $700 lower than other bids. Really nice work. Thanks for the service. Patrick was a pleasure and knowledgeable

DESCRIPTION OF WORK
Warranty replacement of a water heater

CATEGORY plumbing, water heater repair

COST $1,350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/07/2018

SERVICE PROVIDER RESPONSE

Wow, we're so pleased that you felt our service was "A" rated! Thank you for taking the time to give us your valued feedback and for choosing Water Heaters Only, Inc after first shopping around.
A

RATED

09/08/2018

Great...the technician said only a incoming water line was leaking. He replaced the line and resolved the problem. Cost was minimal.

DESCRIPTION OF WORK
My water heater was leaking

CATEGORY water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2018

SERVICE PROVIDER RESPONSE

That's awesome! We were happy to help! Thank you for the opportunity to provide you with "A" rated service.
A

RATED

07/21/2018

Good service, knowledgable and friendly.. bit costly but good service

DESCRIPTION OF WORK
Water heater replacement

CATEGORY water heater repair

COST $1,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2018

SERVICE PROVIDER RESPONSE

Thank you for your feedback, we really appreciate you taking the time. We realize that everything has gone up is cost, but over our 50 years in the business we have tried to keep our prices very competitive. Some of our customers have told us that we are at least $100 less than our competition. Please also keep in mind that you now have our warranty services and 24/7 emergency call center should y...

Services Offered

Honest Reliable Water Heater Service Since 1968 Including Water Heater Repair, Replacement, Installation & Tankless Water Heaters

Services Not Offered

general plumbing

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.