I have a Pembroke Corgi (which had been to a groomer in the past) and a Chihuahua/Chinese Crested Powder Puff (1 year old) which had never been to a groomer before. Services were simple for the Corgi, bathe, brush and use Furmonator to expel the unwanted guard hair which Corgi's molt twice yearly. However, the mix had never been groomed properly, had matting and was in need of a "bear face" grooming, including bathing, brushing, clipping and tender loving care during his trip away from home. He also has very sensitive skin, so using a matting comb might be a bit harsh, and shampoo would need to be very mild. The ladies took all of my concerns down and said they would call me as soon as they were finished.
I was absolutely blown away from the first phone call made to make the appointment to picking them up and putting them in my car to bring them home. Laurie Jensen (owner) has the best grooming shop I have found in over 40 years of owning animals and having them groomed. Her employees are friendly, cooperative and are attentive to what needs you and your animals have! I was greeted with a smile when I arrived with my dogs and asked many questions on what I would like done! Wow! Employees that listen AND have a warm welcome for their customers and especially their beloved pets! I left my dogs in VERY capable hands! When I was called to pick my pets up, it was with a smile and happy attitude! My Corgi has never looked better, her coat shone and glistened, her nails were cut perfectly and she was a happy girl! My Chi-Chi was just as cute as could be! He had his little bear face as asked to be done, he was fluffy and perfectly groomed! He was NOT trembling or unhappy, just the opposite! His skin was in beautiful condition and is scheduled for a once a month grooming to keep up his gentlemanly appearance. There were no bows or scarfs or added and quot;cutesy stuffand quot; because neither one needed anything else! They were both very proud to walk out of the groomers, heads held high and prancing as though they both knew they were and quot;the cat's meowand quot; (pardon the tongue in cheek, LOL).