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Cable Tv reviews in Santee

Real People ~ Real Reviews ~ Real Results

  • I have Cox and its not necessarily their fault but I don't like the way they handle stuff. Every time I get an increase, I go down and talk to them and they usually help me out. I've been a customer for them for like 28 years. When I call them, they are usually able to fix my problem. They respond to me good, I can't complain about that. Sometimes I have to wait a long time on the line for them to get to you.
    - LAUREN R.
  • My townhome is 35 years old and I only had one cable outlet in my living room downstairs and one in my bedroom upstairs.  I wanted a new outlet in my little family room downstairs where I watch all my television programs.  My son had rigged a cable line for me that went from the living room along the wall and down another wall into my family room.  Needless to say it did not look very good.  Jerry was able to connect a cable from my office upstairs, bring the cable cord down the drainpipe on the outside of my townhome, run the cable line along the bottom of my outside patio and into my family room from the outside.  Now I can get rid of the mickey mouse cable line I had running though my livingroom to the family room.  He took his time installing the line and did a wonderful job.  Everything works perfectly.  Jerry has 30 years experience with Pac. Bell, is retired and very reliable.  I definitely would  call him again if I had other work for him to do.
    - LAUREN R.
  • Their customer service is normally good. The issue here is their converter boxes. We had two boxes in the house . in the past four months or so we have returned two defective boxes, and presently have two defective boxes in our posession ( in other words we do not have a functioning box) We exchanged a box on 4/25 and within two weeks the replacement was defective. i tried to return that unit and was told to sit and wait with the other fifteen or so people in the store. i dont mind waiting my turn but not every two weeks. when my wife returned the box previous to that she was that they are all refurbished boxes. not a surprise as they all seem to have the same issues. So we have switched to direct tv and hope that solves the problem. somehow after having cox for as long as they have been in san diego we owe them fourteen dollars for some kind of contract issue. There goes any sort of customer loyalty i might have felt.
    - DAVID M.
  • THEY WERE ON TIME AND VERY PROFESSIONAL. WHILE THEY WERE WORKING ON THE PHONE LINES, THEY ALSO GAVE ME INFORMATION FOR MY COMPUTER. I WAS HAVING TROUBLE WITH MY INTERNET AND THEY WERE ABLE TO ANSWER EVERYTHING.
    - PATTY C.
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    - Roger A.
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Cable Companies in Santee

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