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Locksmith reviews in Santa Rosa

  • A
    Economy Lock and Key Inc
    `Wonderful work! Ronnie Poindexter was great. The estimated arrival was between 11-12, and he arrived right at 11:00 am. He was very honest and offered options for repair/replacement. He was a highly skilled locksmith and it was a pleasure to work with him. I will use this firm for all of my locksmith work in the future.
    - Laurie D.
  • A
    Economy Lock and Key Inc
    Teddy responded quickly, was polite and professional, did a great job of replacing the hardware on my front door and made extra keys for me. He was attentive to ensuring my pets didn't get out while he was working, and cleaned up the area when he was done. I would highly recommend these guys for their great work and reasonable prices.
    - Judie L.
  • A
    Economy Lock and Key Inc
    My wife lost the key to a rental car, and I needed to return the car the same day that I called Economy. I was told a time ( within a few hours) that someone would be there. He called ahead of time, to tell me where he was, and gave me his ETA. It was a bit later than the appointed time, but it was still before noon, and he made an extra key at no charge! The quick response was exceptional and the rental was returned earlier than the scheduled time.
    - Butch G.
  • A
    Lock Stop and Key
    He actually got here right when he said he was going to be.  Also called me on the way.  The whole experience was great and he gave me a couple free copies.  I usually don't write reviews but Joshua mentioned he is growing his new business and putting his experience to work for the community so I just wanted everyone to know about Joshua.  Thank you Joshua for the great work and serving our country in the U.S. Navy.
    - Amber M.
  • A
    Economy Lock and Key Inc
    Called and explained situation. They advised me to try and remove lock from door and bring to shop so I would avoid the service/trip charge. Did that and got two new keys made in a matter of minutes.
    - Joerg B.
  • A
    Bill's Lock & Safe Service
    I phoned on Friday with an emergency. Although their schedule was already filled, these guys were able to get someone out for me the very next morning. The locksmith who arrived was courteous, skilled, and knowledgeable. He rekeyed our front door lock, put in a lock on an interior door, and supplied us with four keys for each. While he was working on the front door lock, he noticed that it was a bit "sticky" -- not functioning smoothly -- so he took it completely apart and cleaned and oiled it before putting it back together. It works like a charm now. For the interior lock, he had to order a door handle to match what we had already in the house. In the meantime, he put on a temporary lock for which he did not charge us. (We swapped the temporary for the permanent on his second visit.)
    What we spent on this first visit ($180) reflects the cost of a Saturday call and two additional keys, as well as the locksmith's time. I take that as money well spent. On his second visit, a week and a half later on a weekday, the charge for his labor was about $50.
    - Odile S.
  • B
    Locksmith Central
    The technician came from the San Francisco area which, when we discussed the distance to Santa Rosa,  didn't seem to be a problem for him. However, there were some traffic problems which caused him to arrive much later than our appointment was set for. When he did arrive, he got down to work immediately and was very professional in trying to open the locked file cabinets. It took him approx. 45 minutes of trial and error strategies to finally have success in opening the file cabinets. His charge for the job was what surprised me because I was under the impression that it would be much less than his final price of $100. It could have been my fault in not pinning him down to his exact price, but I assumed that the price indicated on the Angie's List ad was the final price.
    Before he left, he asked if there were any keys I wanted duplicated since that was a part of the special offer. I did get a key duplicated which he was able to do very quickly.
    - Jane R.
  • F
    Locksmith Central
    I do not know how this company ever got on your list, let alone you promoting it. Talk about the ultimate bait and switch this was it. Yes the service charge was discounted to 29.99 but that was only done to make the customer feel good that he was getting a fair deal. Stupid me. The service person was here for only 45 minutes and the labor charge was 195.00 plus the 29.99----225.00 for 45 minutes work. 300.00 an hour let me at that job.
    - Gail P.
  • A
    Economy Lock and Key Inc
    I had locked myself out of my house. They were quick. They did the job. They were very professional. When you lock yourself out of your house, any price is reasonable. The quality was good. There was no damage or anything. He assessed the other locks I had as well. He gave me suggestions to simplify the keys. I have several different locks and need different keys for each. He gave me a price for all of that as well. They were very responsive. I would use them again in the future.
    - Heather G.
  • A
    Economy Lock and Key Inc
    Excellent! Very cordial, knowledgable and took care of more than the problem a stop gap measure that is holding to this day. I appreciate his help. I would recomend them.
    - Carin F.
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Locksmiths in Santa Rosa

Companies below are listed in alphabetical order.

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