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House Cleaning reviews in Santa Rosa

  • A
    Lucy's Cleaning Services
    They are always on time and have never missed a scheduled time. They do a very careful and thorough job. They always are great about meeting any special requests I make. Best of all, Lucy and her husband, Jose, are really fine people who I trust completely.
    - Mary H.
  • F
    She was on time and that's the only positive thing about the experience. They charged a ridiculous amount because they had to do windows. I paid. When I returned from work, they had already left with payment. The work was just ok. The big problem was that my contractor told me that he had told her not to clean the windows because he wanted the county to see them as is due to the fact that we needed it to pass the permit test. SO, I paid several hundred dollars extra for windows, which they didn't clean.
    - Mene S.
  • A
    Glaudy's Cleaning
    I was absolutely astounded by the service I received from Glaudy Clean service!!  She ( the lady/company owner is Gladymara) was prompt, professional and cleaned my house like no-other , I have used other cleaning companies before, but nothing as good as Glaudy Cleaning company , I highly recommend her and I will definitely use her again. Her price is reasonably low for the work she does.  

    - Constancia S.
  • A
    Legacy Cleaning Services
    Anna from Legacy Services showed up right on time.  I simply showed her the areas of the house that needed cleaning and she went to work right away.  She used the appropriate products on all the surfaces she cleaned.  She did an excellent job on everything she touched.  She was easy to work with and requested feedback.  I have nothing but positive comments on my experience with Anna.  I will definitely use Legacy Cleaning Services in the future.
    - Theresa S.
  • A
    Molly Maid of Sonoma County
    I've been using them over ten years and I have a standing appointment.  They're normally punctual and will call to let you know what time they will arrive, they leave and house in good shape when they leave.  They normally send out two crew members and they are here a little less than two hours.
    - Bill G.
  • A
    Rosa's Cleaning
    Rosa was a pleasure to work with. She came to discuss the work and give me an estimate. The team arrived on time and did a very professional job. The house was sparkling at the end and the cost was under the estimate. Very pleased.
    - Valerie B.
  • D
    Linda's Cleaning Services
    She charged way too much. She charged me $40.00 an hour, per person, including herself. The price was ridiculous. I was very upset at that and I'll never use them again. There was no need for me to be charged that much money. She didn't even attempt to adjust her fee. I needed a little extra help getting ready for a graduation party, but I could have done everything they did. When I called her, I asked if she wanted to come out first, but she said they just come out, and it would be a waste of her time to come out first just to look at the house. She was supposed to be her between 10:00 and 12:00. She didn't get her until almost 1:30 and I had to leave at 3:20. So they couldn't finish. They were nice. The owner was nice and we chatted. One girl was in my bathroom for an hour and a half, so she got $60.00 to scrub my bathroom. Her prices are crazy high. I was surprised some stuff had even been done.
    - Kris M.
  • A
    Dash of Clean Referral Agency
    They do a great job. They also offer services that I haven't used such as window cleaning. The way they run it is very professional. They detail two rooms every time they come so they do housecleaning for the whole house and then detail two areas every time they come. They are very accommodating because I like to have my porch cleaned and they don't normally do porches but they do my porch. They have been very flexible and whenever I need to reschedule, they are very accommodating. They are expensive. They are not that much more than their competition but they are definitely more.
    - Lynn R.
  • A
    Dash of Clean Referral Agency
    It is an ongoing service. I have been very happy with them. The head of the company came and took notes and everything and set up the appointment. The first cleaning was a major cleaning and I have been scheduled every two weeks since then and they have come twice. I had a coupon that was over a year old and they honored it so I got a very good discount. They are very polite and really nice women to work with. I am very pleased and very happy with them. I do not have anything to compare their price to because we have never shopped around for the price of such service. They set a two-hour window and they have come within the two-hour window every time. I would recommend them.
    - Ruby C.
  • D
    Dash of Clean Referral Agency
    I had two cleaning services by them ($161 and $120 with discount--the $120 was knocked down to $105 due to issues with the job done).  Both were incomplete.  The Owner does not stand behind her company's work.  The Customer is not right.  When I met with the Owner I expressed the most important factor was dust (I am allergic).  On both occassions areas were either left undusted or partially dusted (even when they had 6 items or less--their rule for full surface cleaning).  On the first visit the shower door had not been cleaned and the bathroom counter top had not been fully wiped down (they wiped around one of the objects).  On the last visit there was still cat hair on my area rug in the LR. 
    The Owner promised a walk-thru after the cleaning however her team 'mopped' themselves out the front door so we were unable to walk through the house.  My house is fairly easy--I don't use the kitchen much and keep it fairly clean.  Its just me in the house so its not dirty.  The big factor is dust and some animal hair (my current cat is not much of a shedder).  I received an email this morning stating my service was declined because they could not meet my satisfaction.  I don't believe requesting a job to be more than partially complete to be unreasonable.  I would definitely avoid this service.
    - Debbie W.
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Home Cleaning Services in Santa Rosa

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