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Find Top-Rated Santa Rosa Carpet Installers

There are 4 top-rated carpet installers in your area.

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Carpet Installation reviews in Santa Rosa

Real People ~ Real Reviews ~ Real Results

  • We really like and appreciate Quality Flooring in Petaluma. My husband and I needed to replace carpet in our master bedroom and stairs to the 2nd floor of our house. The store on N. Petaluma Blvd has a very large selection of carpet, tile and wood. The sales staff is very knowledgeable and will work to try to find this best product for your house. The installers who work for Quality Carpet are excellent: they are detail oriented and easy to work with. They asked us to look over the work that was performed and when we noticed a small problem in one area of the stairs: they were able to expertly fix it.. We love our new carpet and we would highly recommend Quality Carpet! Terry and John
    - Theresa S.
  • It was an awful experience.  The installers did a poor job & left an awful mess.  They also damaged furniture & more.  The padding they sold us was not compatible with the carpet we chose & we had to purchase a new, expensive canister vacuum, as our perfectly fine upright vacuum sucked up the carpet & padding.  While trying to negotiate a fair settlement and address all the shortcomings, The Floor Store, without providing a final bill or a demand for payment, filed a lien against our home.  We had to hire an attorney to take care of the lien.  So now we have new carpet & padding that might need to be replaced, damaged furniture, attorney fees & the cost of a new unneeded vacuum.  It is difficult to like & enjoy this beautiful carpet.  The only recommendation I could make is to go elsewhere, as if there is a problem, The Floor Store did not take care of this customer and it could happen to you.
    - John P.
  • They did a great job. Three man crew arrived on time, worked hard all day, very attentive to details, finished around 8 pm, with Angel arriving late in the day to check progress. Next day two man crew came to finish up doorway transition pieces, etc. Angel was very responsive to requests, questions & concerns.
    - Celestia A.
  • Workmen arrived with correct carpet but not the right padding. I had ordered upgraded padding because of dog soil. I called Empire and they immediately sent out the new padding so the installers could complete the job. Carpet, now three years old looks wonderful after cleaning but anyone with dogs knows what those muddy paws and oils can do.
    Carpet was laid well no unsightly gaps of seams,
    - Ellen M.
  • The floor should had just what 7 was looking for at a very completable price. mark was schedule from start to finish the installation, Dennis & Ray were prompt & very skilled & professional . I love my carpit.
    - Marilyn S.
  • It went very well from start to finish. Kerry was very punctual and professional. He helped us pick the right wood to go with the cabinets in the house, showed us all options, etc. Overall, a very pleasant experience.
    - Harry K.
  • They measured for the carpets and also installed them. There seemed to be some misinformation in the report given by the estimator who came out and measured to the salespeople who contracted with the installer. They didn’t first plan to do it in a better and cheaper way. However, the woman helped me because I had asked her for help. Otherwise it would’ve been just how the estimator gave it.
    - Kathleen B.
  • The carpet layers arrived punctually and worked nonstop to complete new carpets in a day. They were responsive in doing rooms first which were going to receive furniture that day. They did a beautiful job and we feel we got our money's worth and more.
    - Phyllis V.
  • After choosing the carpet I was given a price. No plan was laid out, no estimate on carpet needed.There was an excessive amount of carpet left over. I requested a sample from the manufacturer before I accepted the carpet and Doug assured me he would request one. I gave him half the total in deposit. I did not receive a sample from the manufacturer, was told that the manufacturer did not send samples and the clerk said that the carpet was already in the warehouse. The carpet was installed on time. There seemed to be an unnecessary seam near the window where it shows. When I called to say that many of the seams showed badly, Doug said nothing could be done about it. Previously he had said that the carpet I chose would show seams less than one I was considering. The display sample said it was Stainmaster Xtra Life Carpet with a limited warranty on stain and soil. The carpet does't resist any soil or stain, always use Capture. Called and Doug said the carpet had no warranty.
    - NANCY R.
  • Punctual, reliable and great communication. Carpet was a medium grade apartment quality for a good price. Very satisfied.
    - Linda B.
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Carpet Installers in Santa Rosa

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