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Air Duct Cleaning reviews in Santa Rosa

  • A
    Home Team Services
    Israel was early and did a thorough inspection. He charged by the vent and mentioned some other items that needed cleaning but didn't try to upsell. I felt the price was fair considering the ducts probably hadn't been cleaned in 20 years.
    - DIANE A.
  • A
    Moore Home Services
    First off communications were fantastic! I was called a day before the appointment as a polite reminder. The day of the appointment I was called to let me know the technician was about 15 minutes out and would be here shortly. Jeff G arrived and asked several questions as to when the furnace was serviced last, how old was the unit., was it making any noises, where is the thermostat located and was the service call due to any issues I was having. The answer was there were no issues I was aware of, it was preventative getting ready to go into the winter. The unit was 10 years old and was serviced the year before last. The service went fine and actually took longer than I'd anticipated because he  did so many more things than were done previously. He reviewed what my pressures were for the unit, one was in range of normal the other slightly higher than normal. Suggested a different type of filter, sealed a area where air was leaking out, tested & retested. When he was finished he told me about their gold service program but wasn't pushy or doing any hard sales job on me basically here is a program you may be interested in and here are other services we offer you should think about (duct cleaning) Jeff was personable and very professional. I would recommend Moore Heating & Air Conditioning to anyone as a value & great service.
    - Gene M.
  • C
    Healthy Duct Cleaning
    Very unimpressed.  
    Contractor talked us into a much more expensive job than we had planned on.
    He made a mess throughout the house, getting dust and grim all over the walls, baseboards, carpet and even on the sheets and bed comforters.
    He even tried to continue to up-sell more services that were not necessary, after we had agreed to the already costlier job.
    Would not recommend.
    - tim t.
  • A
    Moore Home Services
    I purchased the Tune Up Special for $49 and called to arrange the appointment.  The customer service rep told me at the time that they were scheduling those a few months out, since its the winter and they were trying to restore heat to customers without heat at all.  Once I explained that I just purchased a new (for us, but a very old) home and based on the home inspection we were afraid to turn the furnace on, they immediately were able to reconfigure the way the money for the tune up was allotted, and came and did a diagnostic check.  Once there, the tech, Ryan, looked over everything, crawled in our crawl space and noted the broken ducts (all of them) that were under the house and that it was sitting in asbestos.  He said they needed a complete rebuilding of the structures.  Now, normally they don't schedule many weekend times for the secondary inspection and job bidding, but they also accommodated my request and I was given a Saturday time just 2 days from my first inspection.  The next tech, Corrina, came to the house, did the same looks and saw the same damage.  She immediately went to work to figure out the best and fastest way to make the upgrades and repairs and looked for rebates that we qualified for.  It was important to us to have the repairs done by the Christmas holiday, since that's when we had planned to move in, and we were scheduled at their earliest time, before the holiday!  She left and we were completely satisfied.  But, before she pulled out of the driveway, she got a called from the owner of the company telling her that he had already rearranged the calendar a little and he has found time for the next Tuesday and Wednesday for the entire process to be completed.  So, from first visit to project completion, we only had to work with 7 days!  Asbestos is nothing we wanted to mess around with, so this put us at great ease!  I have no reference to know whether the price is low or high, but considering from beginning to end our project was only 7 days, they did a complete rebuilding of new heating ducts under the house, arranged from proper abatement of deadly asbestos, and we kind and courteous and professional the whole time, I would say it was worth every penny and then some!

    - Colleen M.
  • A
    California Fresh Air
    They were very personable |and professional. They were also very informative, and gave us a clear |understanding of what they were doing. We did opt to add the sanitizing which added to the cost of the service. ($179 for advertised service, and approximately that much more for the sanitizing) My only regret is that I didn't wait a month longer when I could have had the cleaning of my dryer vent included in the $179 price:^) Have recommended CA Fresh Air to friends, and would happily use them again.
    - Faith A.
  • A
    Dryer Vent Wizard of Northern California
    Installed new one that was straight, fireproof, bigger, more efficient, and better in every way.  Had I known how much better my old, but good, dryer would work with this improvement I would have done it years earlier. |Hurrah for them.
    - JENNET L.
  • A
    COIT Cleaning and Restoration of Santa Rosa
    I used Coit to have my overhead furnace vents cleaned last year. They
    were right on time and spent the morning going through the house sealing & cleaning the vent lines.
    I called them again yesterday to set up my annual dryer vent cleaning. They came out about 2 hours after
    I called, spent a lot of time cleaning the vent from both ends, as well as cleaning behind my dryer, and made sure that all hoses were clean and tight before leaving.
    Coit did an excellent job. I will call them back for future services.
    - Craig W.
  • D
    We heard debris going though the ducts. One of our back bathrooms was missed. We ordered a filter, and it never arrived until just recently. I left three messages, and had never gotten through. They were an hour late, and they forgot there machine. They were going to come back on a Thursday, and they never showed up. There follow through has been horrendous. We will not use them to clean our carpets.
    - ALISON F.
  • A
    Home Team Services
    Great! My dryer duct was fairly clean so I was charged less money.
    - Terri T.
  • A
    Home Team Services
    It went very well, the group showed up when expected and did a thorough job
    - Mike L.
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Air Duct Cleaners in Santa Rosa

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