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Recent Professional Work Reviews in Santa Monica

  • A
    Alpha Structural, Inc.
    Excellent experience again with Alpha Structural. Charlie Rosenkranz came to see the 3-story apartment building in West Hollywood. We discussed what the soft story retrofit plans will likely include. He's knowledgeable and experienced. We appreciated his professional no-pressure approach and answering our questions. Alpha performed an exploratory investigation of the support structure, as architectural plans were not available. They engineered the plans with city approval. They then consulted with us and provided the approved THP (Tenant Habitability Plan) paperwork. Production Manager Dave Schlaich and Job Supervisor Seth Price met me before construction. Dave went over the approved plans and explained the work that would be performed, and the purpose. They both answered all my questions. Lawrence and Antonio were the main work team. They were very pleasant and answered all our questions. Both had great explanations with Lawrence being very detailed. Seth provided timely progress reports by phone and text. He answered all questions, and provided contacts for automatic shut-off gas valves and stucco work. Despite Covid-19, they scheduled and passed inspections, and completed the work in under a month. We've seen projects by other companies stuck in limbo for months with no progress, so we chose Alpha to avoid complications. They removed all debris, and left the property clean. The tenants and neighbors had no complaints. Daniel Aparicio also explained various issues. Communication with everyone, including the office staff, was excellent. We're very pleased with this experience.
    - Oded K.
  • A
    Alpha Structural, Inc.
    This is THE company to use. I had an old 1907 wooden house sitting on a decaying brick foundation and needing a sister foundation installed and a complete seismic retrofit. Even during the bidding process, Brad from Alpha was extremely attentive without being assertive. I contacted four other companies although one I eliminated since they charged a fee for inspecting. Alpha was very timely with their bid and flexible when I needed help with the budget. All the way through the process, every single person at Alpha was extraordinarily good at customer relations, returned emails immediately, and stayed in constant contact throughout the entire process. Whenever there was a slight change to the original plan due to permitting or a plumbing adjustment, Alpha was very proactive and made sure everything was communicated clearly and promptly. I have really NEVER worked with a company that had such excellent communication skills. This is really one reason I selected them to do the work and, even though they may not have been the least expensive, it is worth the extra price for this reason alone. And Alpha Structural's work speaks for itself as well. Everything was done precisely and well beyond code, an unbid section of foundation was provided under the front porch without increase to the budget, and all materials used were of the highest quality. The project went on somewhat longer than estimated due to permit changes and a short weather delay but was still finished in a timely way. My home is our family's largest asset and it is a great relief to now know it is sitting on a solid foundation. The entire process from first to last was excellent and I cannot say enough good things about the way Alpha Structural handled the project. From the front office to the boots on the ground: A++
    - James M.
  • A
    Steve Cavenee Electric
    Professional and Personable including COVID safety. Excellent Service Quality and Communication - quick call back after leaving message. Knowledgeable and thorough - providing easy to understand explanation for required repairs.
    - A N.
  • A
    Stairhopper Movers
    I hired stairhopper to clear my grandmothers apartment. She has vintage furniture and precious valuables. I was nervous to have anyone packing her belongings, but the crew was wonderful. They wrapped everything so meticulously and stacked beautifully in our storage unit. The price was the best I found in the city. Thanks Stairhopper!
    - Christina A.
  • A
    Three Keys Property Management
    Three Keys has been great! My husband and I live in the Caribbean, which makes managing our properties in Washington an ordeal. Three Keys has been prompt, efficient, and communicative in managing our properties for us. Would absolutely recommend.
    - Scott B.
  • A
    Gorilla Pest Control
    Very well. Showed up when promised and did the job for the amount contracted for. Would not hesitate to use again.
    - Richard W.
  • A
    NVS Design Inc
    Excellent. Chad and his team are on top of every detail and make their client's satisfaction their top priority. I will always turn to them for marketing.
    - Vicky B.
  • A
    Victor's Wrought Iron
    Victor was the consummate professional and true to his word. Highly skilled ironwork and excellent communication.
    - kEllen C.
  • A
    Pro Tech Business Systems
    Monico beat everyone else's price, and toner was shipped quickly directly to our offices. Transitioning to working at home due to Covid was a breeze, as Monico also carried the carried the toner I use on my home printer and was easily able to drop ship it to my address while billing my company.
    - Steven S.
  • A
    Responsible Moving Co.
    These movers and packers are the best in LA. Very easy to work with. Great pricing and very efficient. Hire them now! You will not regret it!
    - John A.
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Professional Services in Santa Monica

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