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Plumber reviews in Santa Monica

  • D
    Initial consultation was fine, paid on the spot. The toilet we inherited in the house we moved into 9 months ago started running. The plumber suggested a new toilet, I agreed. He told me they get a discount at a local hardware store. I ordered a new toilet, the salespeople were completely confused about any kind of discount, had no idea what I was talking about. Not a big deal, ordered the toilet. Three guys come over and install the new toilet, I pay them that day. Caulking job looked horrible and within a day of installation the toilet is running again. I call SM plumbing & heating, they come back out, reinstall the toilet and everything is fine. They now want another payment for the additonal reinstall. Doesnt seem fair at all. They have called my cell phone countless times, sent letters to our house demanding payment. I'm hiring a lawyer. I gave them a D rating because they did eventually do the work we asked them to do, but honestly it should be an F. Cost of service below does not include the new toilet I purchased.
    - Zachary L.
  • A
    Gal Tishbey at Be Green Builders was nothing but professional the whole way through the process of our bathroom/shower remodel. He was informational, polite, punctual, and followed through on everything he agreed to. Best of all, the final tile work and shower looked fantastic. Would absolutely call them again!
    - Kevin S.
  • A
    I had a toilet that had been improperly installed and was wobbly and leaking from the base when flushed. Christian and Christian inspected it and were able to fix the problem quickly with a new wax ring and new flange bolts. They also replaced the fill valve which was whistling after the flush. I definitely recommend Clear All Rooter.
    - Jon J.
  • A
    It went very well! How many homeowners can say that about their remodeling experience? Shai was wonderful. At its inception, Shai had a better vision on how we could obtain a large, open space (without expanding our home’s footprint) than any architect or designer we had worked with. He was also mindful of costs and worked with us to stay within a reasonable budget. As far as cost is concerned, there were no surprises. We began with a contract containing a detailed payment schedule. The nice thing about Butel Construction’s billing is that it reflects exactly what was on the contract. It really helped build trust. We made changes along the way but before the change was made, it was always preceded with a work order so we knew what to expect. And there were smaller changes that Shai was kind enough to absorb. He is not all about making money...he is more about integrity and kindness. Of course there were bumps along the way. It is to be expected with a project as large as ours in such an old home. So here’s another great thing about Shai...when we encountered a problem, Shai kept communication open and was very responsive. We were able to navigate issues due to his creativity and positive attitude. He never blamed or made excuses. He simply found a way to fix it. Because Shai is busy, he has a project manager, Miguel. Miguel was also extremely responsive and very knowledgeable. I gained such confidence in Miguel after watching him repeatedly make things happen that some said could not be done. It was obvious that Miguel and Shai work together and share communications at all times. Shai also has a framing supervisor Joel. Joel was aware of my objective - to open walls and windows as much as possible. Upon the commence of demolition, Joel took a look at the staircase and felt there might be a way to open the staircase. Shai agreed. I was thrilled because two architects and an engineer told me it could not be done. Shai went to engineering and now we have a lovely staircase as you see in photos. Perhaps the greatest testament to Butel Construction is my husband Skip’s experience. Skip was not comfortable with construction and was reluctant to remodel. He was very happy to live in the 1929 house as it was. I, on the other hand, I pushed for a change even though I knew construction can be tough on a marriage. When we met Shai, Skip opened up to the project. However, Skip wanted little to do with the construction. Despite the high stakes, I gave Shai the go ahead. WE ARE SO GLAD WE DID! We moved back into the house seven months ago and if we do find something that needs fixing or changing Shai is there. Last night Skip walked into the kitchen and commented, once again, on how impressive the room is. And tonight, we will be entertaining and enjoying homemade pizza from our pizza oven....the pizza oven Shai installed on our new deck. Skip is a happy camper! THANK YOU SHAI AND MIGUEL AND JOSE AND JOEL
    - nancy w.
  • A
    I love my kitchen remodel that was contracted with AGA Construction. The tile, countertop, and sink are gorgeous. The workmen were professional and my questions were answered promptly. I am so happy to be in & cook in an updated kitchen!
    - Elna C.
  • A
    After getting quotes from a couple different companies, I got in touch with Craig and knew I had found the best plumber. Craig is responsive and he is a straight shooter. He is talented and knowledgeable. I immediately felt at ease knowing I was in good hands. Other plumbers seemed to constantly suggest other expensive fixes for my issue but Craig cut right to the chase and did what was needed to be done without overcharging me for what was necessary. I plan to only use Craig in the future for all of my plumbing needs. Thanks Craig!
    - Scott G.
  • A
    Installation was difficult because there was not enough room on the side of the house where the water comes in so they needed to route a line under the house to the other side, which was a significant challenge as there was less room in the crawl space than anticipated. But the work was done and everything is working well. My only criticism is that the system is installed on a wall just outside of our guest room and when it runs it is VERY loud and now wakes up my guests. I would like to have been told in advance how loud the system is so we could have considered that in choosing the installation location, especially because we could not put it in the preferred location next to where the water comes into the house.
    - Joi M.
  • A
    Just great. Scotty showed up within the given timeframe. He was fast, informative neat, and a nice guy on top of it. I've been looking for a plumber I knew and could trust for a long time and I believe I found one today. Also, Ginger on the phone really knew here stuff. I'd absolutely recommend Scotty and Ford's plumbing and heating. Susan
    - Susan B.
  • A
    Drain clogged over the weekend, husband couldn't snake it. I e-mailed AAA Preferred, as we were able to wait until a weekday, but got an immediate call back, so I scheduled the appointment for Monday morning. Arrived promptly, assessed the problem, and got to work. The drain line from dishwasher was also clogged, and as it turns out, the disposal was dripping a little as well. Replaced the disposal, trap, cleaned the dishwasher hose, and snaked the drain. Spent plenty of time while the dishwasher ran and water flowed, to be sure the clog wasn't pushed further, requiring a second visit. Two hours later, everything runs like a new kitchen sink.
    - DEBORAH F.
  • A
    Derek is super helpful and competent. Trust him so much we've left him alone in the house to finish jobs. He also has helped out at my parents house. Go to handyman, feel super comfortable with him. As a woman, it can be hard to get honest estimate and work- highly recommend
    - Cat F.
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Plumbers in Santa Monica

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