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Plumber reviews in Santa Cruz

  • A
    John Hilberath Plumbing & Rooter, Inc.
    John was responsive and timely in helping us address a defective water heater. I appreciated the their efforts to complete the job in a very short time (~ 3 hours start -finish). They also identified and corrected several deficiencies which were created by the original builder of our home. I will certainly consider John for any future work on our home.
    - marc h.
  • A
    AAA Mike Counsil Plumbing and Rooter
    This company is amazing! Quick, professional, kind and supportive. They were able to answer any questions I had and the products work great! Would definitely hire again and would highly recommend them.
    - Loreal W.
  • A
    Sunra Plumbing
    I called Kevin Fay of Sunra Plumbing. Kevin responded within an hour. He was calming & reassuring. He was at my house that afternoon to access the damage. The next morning he and 2 of his crew were at my house replacing the broken water heater. Kevin Fay is kind, professional & efficient.... and his prices are reasonable. He is the BEST!!
    - Juanita O.
  • C
    Jimmie Smith Plumbing
    They came out on a Saturday and replaced the hot water heater promptly. We thought the problem was taken care of but leaking resumed wetting an interior wall which we had repaired by someone else with mold remediation. Not their fault. A few months later the hot water heater stopped working and the drip pan and insulation surrounding it were extremely wet. They came out and said the connector had been stripped and fixed it no charge. The hot water heater continued to periodically malfunction requiring approximately 4 visits before they were able to resolve the issue. Very responsive and again, no charge. It seemed an excessive number of times to fix what appeared to us as a simple problem, hence the rating of C for quality.
    - Colleen C.
  • B
    Jimmie Smith Plumbing
    Heater leak occurred at 4pm on a Friday. They were able to get out by Saturday at noon and replaced the hot water heater without difficulty. (All other plumbers I contacted were busy or had no emergency services.) The only fly in the ointment was that the quoted $1100-1200 cost ballooned to $1475 as the heater turned out to be a 50 gallon tank, not the 40 gallon one I thought we had. Very expensive, but it was a weekend service. Pleasant, timely and fast.
    - Colleen C.
  • A
    Patterson Plumbing and Drain Inc.
    On Saturday afternoon, our kitchen sink suddenly clogged up. Not a good time this to happen on a weekend. We contacted about 10 different plumbers in the Santa Cruz area. One responded via email saying that they are booked and we need to call back Monday, another said that they only service people who are members of a certain service club on the weekends. We could not find any plumber in the area helping us out and were quite frustrated. But then there was Ivan from Patterson who called us back. We arranged an appointment and he solved the problem. The cost was reasonable. He was professional, friendly, explained the problem and the solution. We are happy again!
    - Chris D.
  • A
    Duncan Plumbing
    To Whom It May Concern, I had massive drain clogs (of extremely stubborn grease) in my plumbing pipes, leading to my septic tank. I had standing water (and human waste) in all of my toilets, and neither my showers nor my sinks would drain properly. So, I called an experienced local plumber (with great online reviews) to help me deal with the situation. However, this (first) plumber was not up to the challenge. (He was unable to resolve the situation, and he misdiagnosed the problem.) Then, I called Duncan Plumbing. Enrique, at Duncan Plumbing, came to my home the very same day that I called to schedule an appointment. In fact, he was at my home (in Bonny Doon) within two hours of my call. It was pouring rain (and hailing) outside, with frigid temperatures. Nevertheless, Enrique got to work right away. He examined the layout of the plumbing pipes in the crawl-space under my home. He removed the covers off of my septic tank risers and examined the capacity, flow-rate and layout of my septic tank. He also evaluated other critical elements, related to my plumbing problems. Then, he provided me with a fair price quote to resolve the situation -- with a number of different options (based on alternative approaches). Enrique worked from 1:30pm to 6:30pm, non-stop -- and, during this process, Enrique demonstrated himself to be highly experienced, and an expert problem-solver (quickly and easily dealing with new issues and challenges as they came along). Although it was an incredibly challenging job, Enrique completed all of the work in one day -- removing all of the clogs in my pipes -- fully restoring my plumbing to perfect working condition. Enrique was kind, courteous and professional -- and he cleaned-up all of the mess that was made during the process or clearing the pipes, and getting my bathrooms back into working order. If and when I experience plumbing problems in the future, my first call will always be to Enrique at Duncan Plumbing. And for those who find themselves in need of a plumber (in the Santa Cruz area), I strongly recommend that you call Duncan Plumbing, and request the help of Enrique.
    - Anders S.
  • A
    Bellows Plumbing, Heating & Air
    All work was performed professionally and well. I'm around the house lot, so I saw the Bellows plumbers working, and they knew what they were doing. I wasn't thinking about replacing the old disposal until they showed me how close to leaking it was. Since I knew that the disposal was really old, it wasn't a big surprise that it was just a matter of time until it started leaking. And a no-brainer to replace it. My wife and I found the kitchen faucet at Home Depot, and the Bellows guy removed the old one and installed the new one. We were left with a job of finishing the caulking around the sink (it had moved during the faucet replacement and needed to be recaulked), but that was fine. I'm okay with caulking, rather not pay a plumber extra to do that. On the pressure reducer valve (PRV), they brought the related plumbing up to code (and safety standards) by adding an expansion tank at the water heater. Then they installed the PRV that I had found recommended on the internet, even though they usually installed a different, also recommended model. I was happy that they were willing and able to follow what I had found to be the best PRV for the job. They took care of getting the air and junk out of the supply lines, and left the pressure adjusted to 75psi, nice to have a job really finished. I do have to say that their rates are high, I'll have to balance that in the future. The toilet work, unclogging and changing the flapper valve was over $200, but the toilet is working well now, like new. The kitchen faucet change was over $500, about twice what I had hoped for. Changing the disposal was over $500, including the 1/2HP model that they installed. The PRV work was about $1000 including parts...don't know what to say about that one, no basis for comparison. They did give me an estimate ahead of time for the PRV work, and stuck with it. As I said, all work was done completely and professionally. There is a lot to be said for using a contractor that you can count on to do the job and leave you with a nice piece of work that doesn't need to have them come back to fix or finish. On the other hand, the rates charged seemed high to me. I'm willing to pay more for plumbing work that's done well, and I don't feel like I'll need them to come back. I'll figure out in the future if I feel that I can continue to pay their high rates. Confidence in their work counts for a lot for me, though.
    - Roger V.
  • B
    Duncan Plumbing
    Technician came to home (very prompt/polite). Evaluated problem with the unit and advised better to replace the water heater rather than repair a worn-out part - heater too old. After receiving quote, decided to purchase & install through another source as I felt price was too high for a water heater.
    - Dan R.
  • A
    ASAP Appliance Service and Plumbing
    Great! We had tried 6 other plumbers and waited 6 weeks for quotes and responses. Andrew answered right away, came out to quote the following day and started/finished the work 2 days later. His son did the actual job and was awesome. They also came in much cheaper than 2 other bids.
    - Danae M.
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Plumbers in Santa Cruz

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