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Insurance Agent reviews in Santa Cruz

  • F

    We proceeded and paid for the clean up $2,382.17, repair to the leak in the pipe $185.00, the new carpet and vinyl $2,545.00, plus many small miscellaneous items $225.55. Allstate paid NOTHING.  The agent told me that she inspected her pipes every  year - with x-ray vision I assume.  There was no way we could detect the leak in the wall.

     Over the  20 years or so we were with Allstate, the agent made no recommendations to us as to how we could improve our coverage.  We were extremely underinsured.  We never made a claim for a loss. We assumed that the policy covered the losses such as water damage. In our opinion, one is not in good hands with Allstate.



    - Reed A.
  • A
    The place where we took the car to be fixed, Santa Cruz Autobody were terrific.  When they took the bumper off, they realized there was a lot more damage.  They said you really shouldn't drive the car.  It was a nightmare.. I faxed an initial estimate to the insurance company, Hertz.  Hertz also arranged for a rental.  They sent the estimate to the Hertz folks for the car damage and initially the Hertz folks said they would sent out an appraiser.  Hertz said there was a lot of damage to the car that was unrelated to the accident due to the fact the report said there was hidden damage.  The Hertz folks were trying to say they were not responsible for it due to the wording of the report.  The claims representative believed the damage was done by a different accident.  30 days after the accident, they sent out an assessor.  They refused to cover us.  They said we needed to file a claim with our own insurance company and they would go through a process called arbitrage. 

    I called my insurance company, Farmers and within two days they wrote me a cheque for the full amount of the car.      Farmers paid me 8000.  Hertz had only offered me 700 dollars. They had a lot of sympathy and empathy when I explained my story.  They said they would try to get the money back I paid.  They were excellent to deal with. I am going to keep Farmers as my insurance company because their service is worth it.  They went to so much effort to help me out.  The staff are very courteous and quick to respond for any request.  I pay 1200 dollars per year for two cars.
    - Douglas B.
  • B
    King Insurance Svc
    He was wonderful.  He is really going to bat for us on the car accident and getting the money and deductible back from Hertz.
    - Douglas B.
  • A
    State Farm
    I am with happy with them and they treat me fairly.  They give me great discounts on contracts and they bundle a lot of stuff at the businesses.
    - Jeff G.
  • A
    He's excellent. He really knows his business and he's very personable as well. He's very easy to work with and he is good at working on a budget.
    - KARI G.
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Insurance Companies in Santa Cruz

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