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General Contracting reviews in Santa Clara

Real People ~ Real Reviews ~ Real Results

  • J.T. came by and gave an estimate of $1800 and we agreed to amount. He asked for $400 for material which I hesitated on but gave him a check. The check was cashed right away but he only answered his phone once when I called. He said he would be by the beginning of the week or by today because of the rain. So far he has not shown up and does not answer or return his phone messages. This looks like a bad move on my part.
    - alfred c.
  • Extremely well organized and extremely professional, courteous and friendly. Everything was done on schedule. Excellent communication. Time will tell, but the workmanship seems excellent. Note, I am not one to use superlatives casually--I was really impressed. Only one minor glitch on an unusual section of guttering/downspout that was canted, but they fixed it upon my request. They were not the least expensive, but the peace of mind I had during the process was worth it.
    - Kathryn D.
  • Conrad Roofing was excellent. He was on time, very reasonable, flexible and professional. There were no issues at all. One of the only contractors I've dealt with that provided a pleasant experience (at least as pleasant as a roof replacement could be)!
    - Joanne S.
  • Jim and his team came in and saved the day.   We had added a master suite onto the back of our house about 4 years ago and one day noticed water seeping up through the tile floor in the new master bathroom.  Turns out our original contractor did a sub-par job tiling the shower.  Jim and his team came in and did an excellent job:
    + removing the old tile and soaked hardy-backer/dry wall.
    + preserving a marble bench and pony-wall caps for re-use in the restored shower
    + completely re-constructing the shower (hot-mop for the floor/side-walls, re-did the plumbing, re-tiled the shower walls properly this time)
    My wife and I were very impressed with Jim's team's punctuality, attention to detail and most importantly workmanship.  It seemed like everyone on the team really took pride in their work - and it showed.   You may be able to find someone cheaper but if you want quality work at a reasonable price, I would definitely recommend Jim and his team.
    - Peter T.
  • Nate, the owner of Legacy Construction, and his foreman did a fantastic job, and we would definitely hire them again.  We were in the process of having our wood siding replaced with stucco when we discovered that our garage gable and siding were damaged from termites and dry rot.  We could not continue with the stucco work until the damaged wood was replaced.  I found Legacy Construction on Angie's List.  Nate came to our house to determine how extensive the damage was and give us an estimate.  As he pulled away the rotted siding, it appeared like the header was damaged as well, which would have meant double the work and expense.  As he pulled away more damaged siding, we saw that it was an isolated piece of wood and not the header, and Nate had a relieved look on his face.  At that moment, I knew that Nate truly cares about his customers, and hired him to do the job. Nate knew we could not proceed with our stucco work until he replaced the damaged wood, and although he was in the middle of a new construction project with a tight schedule, he and his foreman came to our house that Saturday to do our job.  He and his foreman's attention to detail was superior, A+!
    - Laurene S.
  • Unlike other companies I contacted, Michael returned my calls very promptly every time. Michael was very helpful, informative, and professional. I wasn't exactly sure what styles I wanted so he gave me some recommendations that came out beautifully. He arrived early on the date of the work and finished early. The workmanship is excellent. I am so pleased with the finished product. I would highly recommend Classical Stairways.
    - Angela O.
  • Legacy is the best contractor we have ever had the privilege to work with. Feel very lucky to have found them. They made sure that we understood all aspects of our addition including costs and timing before we ever commenced. So far they have hit every targeted deadline on schedule and have exceeded our expectations with a potentially very hectic large project. We have been kept informed at every step and they have been very non intrusive during this large addition project. They have worked through every weekend required to meet the demanding schedule and have solved all of the little problems encountered along the way. Highest rating possible on Legacy. If you do not want contractor problems use them for sure.

    - Daniel S.
  • The job step-by-step: they fixed a temporary kitchen for us in the garage. We lived here during the entire three-month construction period. The contractors were very clean, on time, and respectful of our privacy. They listened to our wishes and finished the job on time. They have been very good about adjusting small problems such as a broken floor tile.
    - Marjorie J.
  • Everything went very smoothly.  I contacted Legacy Construction in March.  They came out the next day and gave me a quote.  When I was ready to get the work done I contacted Nate and he scheduled me for the following week.  Work was completed on time and with good quality.  I would not hesitate to recommend Legacy  Construction and will use them again for future projects.
    - Betty V.
  • We hired Ted Land to build a new attached garage and convert our existing garage to living space.  The scope of work also included design and drawings.  When we first met with Ted, we showed him pictures of other houses in our neighborhood who had done similar work and described how we wanted our house to look.  He quoted us ~$78,000 for the project and we hired him.  After a couple of reloops, we had a drawing of the front of our home that we agreed was how we wanted it to look.  Ted then started the process of getting the permits from the city.  He came out with his drafter (who it turns out is also his painter) and took measurements.  He had to come back a couple more times because the city and the Title 24 engineer needed additional information ? we started getting concerned because we thought he knew what he was doing, why didn't he have that stuff the first time?  
    Once he had the permits, the work started.  Things started going wrong from the ?get-go?.  While digging the foundation for the new garage, our sewer pipe was inadvertantly uncovered.  Thankfully it wasn?t damaged, but when we asked Ted to cover it with something before pouring the foundation, he said that based on his years of experience, it wasn?t needed.  The next afternoon, after the first inspection, we noticed that the sewer pipe was indeed covered with a wrap material and we later learned that the very first inspection was a ?fail? because of that.  
    Next came the pour of the slab.  We were dismayed to find that after the prep (which Ted did himself with 1 helper - no subcontractors), the slope was 2%!  When we questioned it, Ted said this was normal, and if we wanted him to change it, the pour that was scheduled the next day would have to be postponed - basically telling us we would be the cause of the delay.  We gave in and he proceeded with the pour.  This concrete is now 6 months old and has an infuriating number of cracks, most of which appeared in less than 2 months. 
    But it doesn?t end here.  We came home one day to find the wall heights of the new garage almost 18? higher than the old garage - these were supposed to be symmetrical!  We couldn?t believe it and when we questioned Ted, he said, ?that?s what?s on the drawing.?  We produced the drawing that we had, the one we had agreed upon at the beginning, which clearly showed equal wall heights.  It was at this point at which he gave us the drawings that he had approved by the city and they were completely different!  In addition, the drawings were not in CAD or any kind of program, but hand drawn.  On this version of the drawings (that we had never seen), not only were the wall heights incorrect, but he actually had the garage slab sloped at 3%.  We have since learned that typical slope is 1 ? 1.25%.  We should?ve fired him then, but we suffered on.
    We had him lower the garage walls, but then, he was at a complete loss as to how to make the dormer, roof, and connection to the existing house with this wall change.  He pushed us to agree to let him build the center dormer off-center because ?that?s the only way it can be done.? Lucky for us, the truss company isn?t incompetent.  They were able to engineer dormer trusses for us that would work (centered and looking like we want) with the correct wall height.  That?s right ? the truss company figured it out, not Ted - and we were the ones to ask them when they were on site to measure - not Ted.  Ted proceeded to work on the walls while the trusses were being made, but he only had one helper, and half the time, he left him here to work on his own.  Then, he purchased plywood that did not match our existing siding at all, and started to paint it to put up.  We were shocked when we figured out what he was doing ? this clearly didn?t match the existing siding as we had agreed.  He tried to talk us into using what he had purchased, but we weren?t having it.  He ended up taking it to another job, but we ultimately paid for it (read on).  He was looking for a siding alternative, but we never got that far on this project with him.
    The topper was when the trusses arrived.  Two of them were incorrect and we found when we reviewed the wet set drawing that the measurements had been reversed.  The truss company re-made these, but Ted wasn?t even the one who noticed the problem ? we were!  Finally, we had had it.  We told Ted that we would finish the job on our own.  We had calculated what we thought we owed based on our contract and the agreed upon milestones (he hadn?t even hit the first one and was already hinting that he?d need an advance to continue working). We thought if anything he owed us a couple thousand (we had an idea about the materials cost, and up to that time, labor was only him, another main worker, and for maybe 10 hours, a third helper to set trusses the day they arrived).  We decided to part amicably and eat the cost so we could move on, so we didn?t mention our unhappiness, but told him we would be finishing it ourselves.  Now is when we found out how awful he is.  He?s clearly been fired before because we were instantly slapped with a lien from him and the lumber company (to pay for ALL of the material that he ordered - even that siding that we didn?t use) and he was requiring $12,000 to pay the lumber company and remove both liens. Of the $12,000, ~$4,000 was for the lumber, and the rest was for Ted Land himself.  Because we still had to get our house done (he?d already wasted a month trying to figure out the dormer issue) and that couldn?t happen if we couldn?t work on it due to litigation, we bit the bullet and paid him to get rid of him.  
    We proceeded to finish our addition ourselves (that?s right ? we finished it) all the way through final inspection.The fun didn?t stop after he was gone.  A week later, we discovered that one of the main trusses on the structure was in the complete wrong place, and Ted and his guy had bracketed it in and put the roofing plywood on over it already.  He had also built a face onto the front of this same truss, which, once again, did not match the drawing.  We were fretting over what to do because removing the truss might cause more damage.  Once again, the truss company came to the rescue.  We called them and they checked the engineering calculations and re-did the wet set showing the trusses in the placement as they were.
    We hired a number of other contractors to help finish this job, and we even had to have the drawings completely re-drawn so that the city would approve the structure as Ted built it.  We learned a lot a long the way.  Ted was by far the worst.  Not just incompetent but devious. For another example, we had asked him early on to remove exterior painting from the quote so that we could better control the cost and do that work ourselves.  He said he couldn?t because the city required it for final inspection.  Again ? we now have our final inspection and we asked the inspector point blank if painting was required for final - the answer is no, it?s not.  But as it turns out, Ted has a painter (also his drafter) to do the work.  He subcontracted only the foundation dig and concrete pour (not prep - he screwed that up all on his own).  And for what it?s worth, the city inspector was underwhelmed with Ted as well.
    We could go on and on ? we will live with a garage slab that is too sloped and cracked forever and we will curse Ted Land every time we see it.  Lucky for us, we finished the work and contained the damage.  Who knows how terrible the interior of the conversion would have looked left to him to build, and how cracked up our driveway would be now.Buyer beware if you hire Ted Land.  Maybe he can build it if it?s a perfect square box, but if he has to do any kind of calculating, forget it.  He will also do all of the work and subcontract very little so that he can take home as much of the profit as possible.  What this means for you is that your project will move slowly, and even slower when he screws it up and has to do rework because he's not a craftsman or expert in any area, but rather barely competent or incompentent in all.

    - Dina C.
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General Contractors in Santa Clara

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