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There are 84 highly-rated local appliance services.

Appliance Repair reviews in Santa Clara

  • A
    Golden Bay Tech
    Your techs arrived on time, efficiently scoped the required work and site prep, removed our old appliance and installed the new one. Removal and installation required hooking up and testing the water and electrical connections, leveling the new appliance and disposing of the old one.I was impressed by how well your techs knew the work to be performed and carried it out.
    - Kevin K.
  • A
    De Anza Appliance
    We had a repair on the igniter of a 14 year old stove. The repair was done within a day or two after I sent an email describing the symptoms, the service and communication were impeccable. Prices are fair and an electronic invoice was sent within a minute of payment. The repair only solved part of the problem and I informed them by email that the same problem now occurred occasionally. De Anza sent out the same technician at their cost for the second time. When it turned out that this was a more severe problem and we decided to get a new stove, I was reimbursed for both material and labor of the first visit and only charged for the first service call. I am beyond impressed and highly recommend working with this company. De Anza is ethical, reliable, and easy to work with. I will continue giving them my business.
    - Astrid G.
  • D
    Fast Refrigeration Service said they would arrive at my home between 3:00pm and 5:00pm. When Frank arrived, it was 5:20pm. He quickly removed the back panel from my refrigerator and told me it was the control board that needed to be replaced. He then told me it would cost $750 to replace. I told him that was ridiculous since the part, which I looked up, was only $140. I said that I would get another quote. He replied with, "you can't get another quote on a Sunday night" which implied to me that he knew I was in a pinch. I said, "I will wait." He then said, "what if I do it for $550?" At this point I didn't trust him and said, "no thanks". He then said, "ok just pay me my $65 service fee." So I said, "fine." Then as I was about to write my check he said, "what if I do it for $450"? I did the math calculation and since I owed him $65 either way, I would have to get it fixed for $385 or less to break even. I was pretty sure he was still over-charging me, but considering it was Sunday night I didn't have much of an option if I wanted a running refrigerator for the week. So I caved and had him fix it. He was done in about 30 minutes. I told him that I didn't appreciate him trying to rip me off. Anyone who comes down $300 was clearly pulling a fast one. But at least he fixed my refrigerator. The next day I decided to call around just for the heck of it and the other quotes I received for the same repair were between $300-$350. So Frank still over-charged me, but not by as much as he originally intended with his $750 quote. This is just a warning to anyone else...this company clearly operates under shady business practices.
    - Marci H.
  • A
    LP Appliances Services
    Fantastic repair service. Arrived within a couple hours of a weekday afternoon call and quickly gave us reasonable fixed prices for each of the possible problems. Immediately diagnosed the problems correctly, had all the parts on hand but one, and didn't charge extra time to quickly go get it. Replaced evaporator fan in the fridge; bearings, belt and gas valve coils in the dryer. No crazy mark-up on parts. Came back that evening without any hassle or extra charge to deal with a new dryer noise under load and stayed to make sure the dryer was perfectly running. He's personable, knowledgeable, and professional. I would call him first for any appliance repair.
    - ROBERT S.
  • A
    Pro Appliance Installation
    Removal and installation took roughly an hour. Installer kept area protected (marble counter, range) and reasonably clean. Phone communication was also excellent: gave 4-hour time window night before, called 10 minutes before arriving, and arrived 1 hour into the time window. Price was reasonable ($125). Work went well --- everything's working great 1 week in. Would recommend.
    - Philip H.
  • A
    LP Appliances Services
    I sent my address via text and communicated by text message from then on. He was quick to come out but the dryer was working when he got there and he reinstalled a piece of the washer that fell off the front load of the machine. I paid him for the call and the repair of the washer. He said to just call him if any other issues occurred with the dryer. A few days later the dryer stopped working. I contacted him via text, we agreed on a time and he arrived on time as usual. He said he needed to replace some major parts and did it in timely matter and at a reasonable price. I have never been so impressed with the customer service, response time and professionalism that Mr. Pham has shown me. I trust him and I would recommend him in a heartbeat.
    - Christina B.
  • B
    LP Appliances Services
    It went very well. Fixed the dryer without a problem. Assessed the vent situation and he determined it would be to difficult to clean it out. Turns out because I didn't have a vent cover an the birds found a warm fluffy place to make a nest. Sad to deprive them of such a humble abode but I will save money now that the dryer is functioning energy efficient again. I thought the price was high but I didn't have anything to compare it to. Thank you Mr Phan
    - Clarice M.
  • A
    RO Appliance Repair Co
    Awesome Service. I called ahead because many repair places don't support Viking appliances. they called back the same day and and someone out the following morning. Lorenzo called before arriving to give me a heads up. He was in and out in about 40 mins. He fixed my issue and gave me some great pointers on regular maintenance to avoid the same issue happening again.
    - julie p.
  • A
    Quick Heating Cooling
    My House had a pretty old (>30 years) furnace that we knew would eventually need to be replaced when we purchased the house. The first issue we had with the heater was this week, and I called Quick to come troubleshoot and repair the furnace if possible.
    I worked directly with Prospero and all criteria were met (in my opion) that signify a high-quality professional service. He was extremely knowledgeable about the material. Laid out several options, and his plan to troubleshoot ahead of time; including the rough costs of what each step could entail. The whole process was fast and we determined that I had a couple options: refurbish, or replace. He gave me an up-front cost for out-the-door replacement. He is a Bryant dealer, so the price was for the recommended Bryant model suitable for my size house. Following this, I did my online research and reviewed another quote from a comparable provider (different brand etc.).
    After we made the decision to replace, we decided to also go with Quick for the replacement. Scheduling worked out perfectly, and Prospero was able to come the next day to do the work. He said up-front that he would be there at 8AM and they would be done by 2 - and I swear my doorbell rang at 8AM, and I signed the final check at 2PM. This included clean-up, lots of questions from me, and burn-in for the new furnace - I was very pleasantly surprised.
    Out-the-door pricing included:
    New Furnace
    New exhaust configuration
    New air return config
    New air filter config
    New air filter
    Adapt to existing heating runs
    Improvement and insulation of existing plenum and ducting
    Disposal of old heating unit
    Clean-up (my garage was cleaner when they left than when they arrived)
    I had a very good experience with Quick, and am happy to write a positive review for them.

    - Chris C.
  • A
    LP Appliances Services
    Called him after 10 pm.  Got an answer (amazing).  Came out next morning at 8:15.  Diagnosed problem within 10 minutes.  Went off to buy the part at the supplier and returned in 15 minutes with it.  Replaced part and completed everything inside of one hour of first encounter.
    - Dick C.
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Appliance Services in Santa Clara

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