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Insurance Agent reviews in Santa Barbara

  • F
    USAA Bank
    USAA, specifically Laura Music Panton, sent out a company called Service Master Anytime, which seemed to just be street people just out of prison.  When they came out, they tore my house apart. The appliances they brought into my home leaked everywhere.  They destroyed a lot of my belongings, and to this day I am still living with all my things in boxes.  They disconnect my phone and television, and they haven't been able to come out fix it because my home is too much of a mess.  An adjuster, David Jacques, came out 14 days after Service Master Anytime came, they saw you were an older lady and they took complete advantage of you. As of February of this year, they let me know they are canceling my home owners insurance. I now cannot get home insurance through any provider because USAA has cancelled me.  Since then, I have been completely ignored by them. 
    - Mary L B.
  • F
    USAA
    I never had communication with the head of the deparment, Jean, but spoke to Laura, who told me to put my feet up because they would be able to do all of the work and make sure everything is taken.  Laura was very unprofessional and had poor customer service skills.  When I first spoke to her she said that she was in California, but she later said she was in Arizona, which did not make much sense to me.

    I had water damage in my home and they sent out a provider, Servive Master Anytime (which I gave an F rating to), who destroyed my home!  That is the provider that they use all of the time.  They do not do their homework on who is best to use, but send out this terrible company who treated me like scum.  That is also how Laura treated me.

    Bottom line is USAA provided a company that turned a minor situation to an unbelievable situation.  Very poor judgment of service providers on their part.
    - Mary L B.
  • A
    Santa Barbara Health Insurance
    Steve and Rob at SB Health Insurance Services are the best!  They signed me up for a great life insurance plan years ago and have always been available for my questions.  If I didn't already have health insurance through my employer, I'd go to these guys.  I've had numerous friends use them and they get the best deals.  Super knowledgeable, honest and friendly; everything you want from insurance agents.
    - Christopher B.
  • F
    TAMBURRI INSURANCE
    Michelle Tamburri took a credit card payment for my Auto policy and failed to provide a policy. I was notified by the DMV stating That my registration on my new car was cancelled because of non insurance. Her office stated that they sent notice to the DMV stating that it was cancelled for non payment without the courtesy of notifying me , or giving me the opportunity to show or email them the reciept for payment that I received from them on Jan 15, 2013. We have been driving without insurance for I don't know how long without the courtesy of a simple phone call. It is not like she doesn't have my number, I have had my homes and vehicles with her for ten years???

    I did receive a call from Tamburi Insurance today explaining that they did not know what happened. I asked why I was not contacted regarding cancelled the insurance coverage. The rep said that they do not monitor each and every policy. I asked if they write the policy and turn everything over to corporate. Her response was that they monitor the policy's for renewal and possible cancellation.

    So my question is, Which is it? Do they monitor everyone's policy except mine, or is their system of monitoring Hap-Hazzard ?

    I have requested more information and will wait to see how quickly and precisely they respond.
    - Tom D.
  • A
    Paul Cashman State Farm Insurance
    He is friendly and courteous. During the T-fire they had a great bedside manner while everyone was walking around in shock. I have other friends who use them and they have a great reputation. He is just like a good neighbor. They have been rock solid though this disaster.
    - Jane C.
  • C
    Triple A Insurance Co
    unknown
    - Pete D.
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Insurance Companies in Santa Barbara

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