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Auto Repair reviews in Santa Barbara

  • A
    Ayers Automotive Repairs
    I am very happy with the responsiveness and turn-around of my Corolla when getting an oil change at Ayers. This is another service I have been happy with with Ayers and will continue to take my car in when needed.
    - Jane T.
  • F
    Ayers Automotive Repairs
    Going to Ayers automotive was a huge mistake. I brought my 67 Mustang into the shop because it started to overheat while driving. After looking under the hood and seeing lots of steam and water, I decided it was probably one of the radiator hoses, as the radiator was only 9 months old and had never overheated. (Side note, I built this car with my father who was a mechanic.) I explained the issue to the shop and they said, "No problem, we will take a look and fix the car". I received a $300 estimate for the services. I called later that day and they began to explain that I needed a new radiator, multiple hoses, intake manifold removed, gaskets, thermostat housing and a cooling system overhaul, and they would begin immediately. Puzzled by the overwhelming diagnosis, and learning the $300 would be for the "inspection," not to fix the car, I decided I didn't trust the shop nor the people working there and would have the car picked up and towed to my garage. The owner called me and suggested we try and work it out. I agreed, in good faith, and said repair any hoses that are leaking. I'll pay for that work plus the inspection. He then said, "I can't get to it today or tomorrow, but will let you know on Monday." THIS IS MORALLY WRONG AND DISHONEST. They can begin work immediately when they think it's a big job and lots of money, but when it's a quick fix they need two and a half days to get back to me. I had my car towed to my garage, and after work opened the hood to truly inspect the car. What had been said to be thousands of dollars to fix turned out to be $15.36 at O'Reilly's Auto parts, and a flat screw driver. Luckily, I've worked on a few cars. However, if you DON'T know cars, I highly advise against taking your car here. These people are clearly accustomed to taking advantage of people who have little or no experience under a hood. I'm disappointed that I have to write this review, but feel that it is in the best interest of the customer, especially given that they are playing ads on the radio giving people the impression that they are a business with integrity. Best of luck.
    - parker p.
  • F
    Ayers Automotive Repairs
    Not good at all. The first bill they presented me was for nearly $400. They charged me well over $100 for an oil change. This is not synthetic oil. They also charged me for a mini checkup which I did not ask for. This is the second time that they have overcharged and padded the bills. I have 4 cars and will never take one back to this place again. Beware of this place.
    - JOHN M.
  • B
    I went in for a smog check for registration in CA. It was lunchtime on a weekday, and he took me as soon as I arrived. I talked with the technician as he performed the check. No problems, so I was out in about 10 minutes. Even threw in some candy for passing which was a nice touch. I'm not sure why 10 - 15 minutes of labor should cost $50, but it was the cheapest I could find in Goleta. Also, when I called on the phone he said $50, when I arrived in person he said $56 since my car is out of state, but I told him he had quoted $50, and I was only charged $50.
    - Andrew P.
  • F
    LIAR and CHEATS. Do not go here.
    My girlfriend took a vehicle here to get smogged. The car failed the smog test due to "visible smoke", essentially, the mechanic claims to have seen smoke from the tailpipe. I won't argue if this is true, although the vehicle passed at another station later. The mechanic then recommended a $250 "engine purge" to fix the problem. As a former mechanic, I know there is no such thing. After asking about it, it turns out an "engine purge" is this mechanic's own invention, a cleaning solution for the engine. They also claimed the brake fluid was dirty and recommended a brake fluid change. This was a complete lie, the brake fluid was flushed less than a week before. I checked it afterwards myself, it was crystal clear. I can well imagine that after paying hundreds of dollars for needless service the mechanic wouldn't see any smoke anymore.
    As a former honest mechanic, few things make me madder than a dishonest mechanic. I can only assume the mechanics saw that my girlfriend knew nothing about cars, i.e. a sucker, and tried to milk it. Do not trust anything these people say.
    - Jonathan B.
  • A

    First let me say that I've been working on cars as an enthusiast for over forty years.  I am better than most home shop mechanics and have rebuilt many engines, from motorcycles to Mercedes diesels.  I know and love cars.  I will tackle almost any automotive job because I am a perfectionist and have been let down by many so-called "professional"  mechanics. I am also an engineer.

    I initially thought that the ball joints on my Mercedes were worn because I heard some grinding when turning the steering wheel while stopped.  I do my own work on this car and had replaced these ball joints about 10 years ago myself. I figured that they needed to be replaced again but didn't want to rent the ball joint press and go through a week of not having my car so I scheduled Eigis to replace both front ball joints for me.  To my surprise he found that the noise was due to a worn tie rod end and replaced it instead.  Problem fixed. He could have easily replaced the ball joints and the tie rod end which would have cost a lot more and I would have been none the wiser.

    I appreciate having an honest and skillful mechanic work on my car.  And what's even more impressive is that his prices are fair. 

    You won't go wrong having Stuttgart Motors work on your German car. 

    - David P.
  • A
    HP Autowerks Inc
    Actually it didn't work when I got it back and I could not fill the car with gas.  However,  it turned out it was a faulty part so they quickly replaced it with a new one and the whole this was fixed under warranty.  They really know what they are talking about, are very honest and efficient and I  would use them again.
    - Richard W.
  • A
    Powell Garage
    I like them. The last time I used them was for a weird repair. When we had a rain storm in December, the sunroof leaked and had 3 or 4 inches of water on the floor board which went through the floor board and knocked out one of the car computers. So, they had to take out the rugs and take out the seats, dry the car up and take out the headliner and replace the computer. So, I feel like they are pretty honest. They did a very good job.
    - Donald M.
  • A
    Robert quickly and efficiently diagnosed the cause of an oil leak near the distributor on my '97 Honda Odessey. A non-replaceable seal within the distributor was the culprit and he had it fixed the same day. I have been taking my car to him for years and have complete trust in his technical abilities and honesty.
    I previously had him perform an oil change and asked him to also replace the plugs, wires, rotor and cap. (The car had over 100K miles on it) He callled me later that day and said the rotor, wires and cap looked new so he didn't replace them. I had forgotten that Honda recalled the vehicle and replaced those components a year earlier. Robert could have replaced those parts and I wouldn't have been the wiser. This honesty is rare in the automotive repair business. He never recommends something that doesn't need to be done.
    Highly recommend him to all Honda and Acura owners.
    - David P.
  • A
    Great. This man really knows his cars. He is very good,
    explains things. He told me how he was going to approach the job (stages of
    diagnostics) and what he would do at each stage. He found the problem quickly,
    was able to get me a good deal on the parts needed and wrapped up the job
    quickly. He is very through so it may not be the fastest place to go for
    repairs, but I would rather have the job done right and last then to get it at
    noon instead of 5pm.

    - Donald C.
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Auto Repair Shops in Santa Barbara

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