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American Leak Detection - Orange Cnty & Long Beach

Founded 1986 • Angie's List since June 2005

A Rated | 30 Reviews

Description

American Leak Detection’s highly trained technicians use non-invasive leak detection equipment to accurately locate leaks to save time, money and avoid unnecessary property damage. We are the world leader in the accurate, non-destructive detection of all leaks including hidden water, sewer and gas leaks. LICENSE NUMBER: 662920. Also services portions of San Bernardino County....

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Verified Reviews

A few reviews for this pro…

F

RATED

08/01/2015

I have a pool/spa combination that was losing water at a rate of about three inches a week.  I used American Leak Detection twice since November of 2014 and paid $650 for two leak detection visits.  The November leak detection found nothing.  However, the pool kept leaking at the same rate and I kept watching for something to change.  Finally, something seemed different, and I scheduled another ap...

DESCRIPTION OF WORK
American Leak Detection provided leak detection services for my pool/spa combo in November and July.  The cost was $350 in November for the pool and spa and $300 in July for just the spa.

CATEGORY plumbing,pool cleaners

A

RATED

07/20/2015

8am the first of the 3 workers [ Brian, Abel, Ed] arrived to dig the trench which went from the connection of the water co. feed to mine.[at st. level] Angled water line was contoured not to interfere with the sprinkler system line. they went under the brickwork with the water line and cut the concrete on either side. then, up into the side of my garage, over the garage door and down to the connec...

DESCRIPTION OF WORK
Had water leak beneath the driveway of my home [not inside garage] New water lines were put in and old water line disconnected.

CATEGORY pool cleaners

A

RATED

10/09/2014

A neighbor's recommendation to use America Leak Detection was a good one. They gave a 2 hour arrival window when I asked for an appointment, with an expect duration of 45 to 90 minutes for the work, at a price of $275 for their technology based service. Their tech Scott arrive arrived late in that window due to a heavy workload but yet still ending up working hard for over 2.5 hours, far beyond th...

DESCRIPTION OF WORK
Lifted wood flooring suggested wet concrete slab and possible a small in-slab leak, so electronic leak detection was required

CATEGORY plumbing,pool cleaners

A

RATED

06/17/2014

They arrived when they said they would, and went right to work. They correctly located the leak under the kitchen floor, and recommended how to proceed. Great guys, thanks.

DESCRIPTION OF WORK
Locate leak under concrete slab.

CATEGORY pool cleaners

C

RATED

05/02/2014

The repair person Toby had been to our home the a few months before and was courteous but this time he was very rude and abrupt. I had asked if the same pipe was leaking could he replace the pipe instead of splicing it and he said no, that he doesn't have time to do that, he is only allotted 2 hours, and he can't do it. He then made numerous holes in the wall, found the leak, but seemed to not wan...

DESCRIPTION OF WORK
This review pertains to the San Juan Capistrano office. Opened up walls (without trying to hear the leak with their special equipment) to find a pin hole leak, found it, but used a leaking bucket to contain excess water when the pipe was spliced to repair the leaking area, causing more of a flood than the original leak.

CATEGORY pool cleaners

SERVICE PROVIDER RESPONSE

On 5/8/14 at 9:28am, Steve Lee spoke to [member name removed]. Steve Lee is the office manager and he apologized for Toby’s poor attitude on 4/22/14 opposite of the great service provided on 2/24/14. Our technician Toby had stated he was having a challenging day. Toby agreed that regardless of a challenging day, customer service is a top priority. We value our customers and their opinions and our ...

Services Offered

Non-invasive leak detection & repair, swimming pool cracks, & concealed plumbing systems. Infrared detection. Trenchless pipe replacement. Plumbing leak Detection: Inside construction, behind walls; Under concrete slabs and asphalt; Basements, drains, wastewater; Landscaping, fountains, irrigations; Water intrusion in roofs; Radiant heat/boiler systems

Services Not Offered

n/a

General Information
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Senior Discount
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Emergency Service
Yes
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