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Window Replacement reviews in San Rafael

  • A
    American Home Renewal Inc
    The Sidings and window project went very well, and I am very pleased with American Home Renewal. We do not typically take the time to write reviews, but their service was of such high quality, I really wanted to share our experience. I would highly recommend American Home Renewal.
    - Linda N.
  • A
    American Home Renewal Inc
    From Start to Finish, American Home renewal was a class act. I was given a very competitive offer with no hidden costs on my chosen start date. Communication between the office, sales, production, crew, etc was exceptional. Crew arrived always on time, worked hard, were respectful and professional and appropriately supervised. Misha, Alex and Dennis treated my home as if it were their own, with attention to each little detail and creative problem solving. Alex and Dennis custom crafted my garage door and an entrance to fit the crawl space and while doing this somehow fixed non-functional electrical outlets without my ever asking. Windows were expertly installed in a day and Miguel took his time to make sure the door was perfectly placed. The experience was hassle free and I was actually sad to see the crew leave as I liked them so much. This project was the best investment and solution to an exterior of peeling paint w/ dry rot wood. My home not only looks 100% better, it is also protected from the elements, well insulated and will not need to be repainted. I've gotten many compliments on my new home and I couldn't be happier w/ American Home Renewal.
    - Danielle E.
  • A
    American Home Renewal Inc
    We're neighbors and he gave us an amazing deal. His service was excellent as stated above. Chris was very available, knowledgeable and helpful during our decision-making process. Everything arrived in a timely manner. The product was beautiful and everything worked well. We were totally happy with every aspect and we would do it again with Chris.
    - beth c.
  • F
    SGK Home Solutions Inc
    After extensive research into the company we put an $11,000 deposit down in Dec of 2016 for a Feb of 2017 install. When it came time to install SGK said that the needed to delay, then 48 hours after that they stopped answering their phones. Buyer beware!
    - Ann T.
  • A
    Save Energy Co
    Save Energy was excellent. Their office kept me up to date on scheduling, and the crew arrived on time with all my custom windows. The installation went very well and the Windows look fantastic! Even all caulking and sealing was neat and clean. I'd recommend them highly!
    - MICHAEL A.
  • A
    American Home Renewal Inc
    We recently used American Home Renewal for some window replacements at our home.  As a veteran of  numerous home improvement projects, mostly good but with some not so good, I feel compelled to give a thumbs up to these guys.  From the beginning of the project, where we were brainstorming ideas (this project had a few non-standard, old house style considerations) up until they drove away from our home, these guys replied to every request, had very good creative input,  and most importantly delivered on their promise of satisfaction and quality.  Each and every person we had contact with, from the estimator, to the scheduler, to the installer, was organized, professional, and courteous!  Most importantly, in my opinon, was that they all communicated with each other, and that made for a smooth running job. I would strongly recommend American Home Renewal.
    - mike m.
  • A
    Crest Construction
    We were impressed with Tom from our first phone interview. Not only was he knowledgeable, he listened exceptionally well and was calm and courteous. After meeting with him and checking references, we contracted with him.

    Tom brings a ton of expertise, which he developed over a long career. He's also creative. He proposed several innovative options each time we encountered a challenge.

    Tom is especially adept at dealing with conflict. He's skilled at diffusing tension, and doesn't get defensive or argumentative. He took responsibility for issues where fault was unclear more than once.

    Also, unlike some contractors who can be condescending and disrespectful of women, Tom was strong at collaborating with my wife who was regularly at the job giving direction and engaged in resolving technical issues as they developed.

    Tom had a couple other jobs (other than ours) in process but did not over-extend his crew. Also, he assigned a lead carpenter to our project who stayed with us until the job was done. This person was eminently reliable & trustworthy, had broad expertise, and was great to work with. After two weeks with another lead person (who wasn't bad either), Tom reassigned this person to our project. He was very good fit for us, so we appreciated the shift.

    Quality of workmanship throughout our project was good. We were especially impressed with the quality: Italian plaster work done to cover an existing brick fireplace wall; granite installations in the kitchen and living room; and tile work in the kitchen and bathrooms.

    We were hoping to complete our project in two months, but it took four. Some of the slip was due to scope-creep caused by us. But the main causes were plumbing fixture lead times, and subcontractor crew availability. Tom told us upfront that our initial completion date was overly aggressive. We weren't pleased with how long it took, but the late completion was mostly not Tom's fault.

    Overall we were very satisfied with Tom's work and will use him again if the need arises. We strongly recommend Tom's services for anyone embarking on a comparable home remodel project.
    - Doug B.
  • C
    Renewal by Andersen - San Francisco
    The person on the phone did not clue me in to how I needed to be there to receive a 1+ hour presentation. I thought I just needed to be there to let him in to do some measurements and give me an estimate. The person came out at the designated time but I was not available. He did give me a rough estimate and it was way outside my ballpark.
    - Keith M.
  • A
    Bay Area Window Pros Inc.
    The contractors were slow to schedule my work, but in fairness there was a trip involved on our part and we might have mis understood the time frame. When they came to work they were friendly, punctual, and ready with the windows on the truck. They explained the process and worked consistently until the job was finished. Our contact was Dan Bohan, who is a pro. He takes his job seriously and follows up! The stucco repair to the sides of the house and around the doors was not acceptable. There were NO excuses. We were promised a finish we could be proud of. That is what we got! It took several weeks of patiently trying a couple of options. Throughout the process, Dan was with us all the way and called many times to see what we thought about the process. I cheerfully recommend this company. They got the name right... They are PROS
    - gloria B.
  • A
    DOTTO GLASS INC
    The service was prompt, and the hardware matched perfectly with the other windows nearby. We are very happy with Dotto Glass' performance. This is in contrast to the vendor in Novato we had originally selected. They sat on the order for almost three months. When they finally obtained grid color samples from the window manufacturer, the so-called Diamond Certified Novato company failed to call us. Over a week went by before I finally contacted them. They also told me that they would not be able to send someone out to color match the grid samples with those in the broken window. They clearly did not want our business and showed it by acting very unprofessionally. In contrast, Dotto Glass in San Rafael responded to our needs promptly and professionally.
    - William L.
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Window Replacement Installers in San Rafael

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