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Professional Work reviews in San Rafael

  • A
    My overall experience with them is wonderful. Anything that's wrong with me, they get right on and take care of it. I have a regular physician and I have a problem that is out of her realm, she would refer me to that particular doctor. They work together as a group so that helps immensely when they look up my records. They see all what have been done to me and what needs to be done. It's a good program. It has helped me since I retired.
    - Diane K.
  • A
    ClickAway Computer + Phone + Network Repair
    Last year, my cell phone gave out and I needed to modify my service plans.  I absolutely dreaded the though of going to the Verizon store in Corte Madera or purchasing online.  I checked out Yelp and noticed there was a new Verizon store in Vintage Oaks--but their reviews weren't great either.  But in searching through those, one of the posters recommended the Clickaway Verizon reseller in San Rafael. I had never heard of them but tried them out.  I've been there twice now and would recommend to others. Changing plans and activating phones needs to follow a process which is not a 5 minute thing.  But mine was done successfully and in relatively short time.  Michael, the store manager, is a whiz and he has helped me both times I have been in.  He also saved me $$ by recommending a different setup for all my devices.  They had similar products/accessories as the Verizon store, but I certainly had a more personable experience with someone who not only has their technical chops, but could listen to and relate to a customer. 
    - Laurie F.
  • A
    We are part of Kaiser which is one of the biggest aid general in the west coast. Any care I have that is where I go to. One is San Rafael, California. It is quite large organization. Recently, I had one with the neurology department, and he was top-notch. I will recommend him to anybody. My last appointment was probably 2 weeks ago. The staff is, for the most parts, they were very well-trained, courteous, even on the large operation, they take time to listen to issues, and help into the process of getting registered into the doctor. I have always been impressed by how well they are trained. I have had my primary care doctor for 25 years and he is very competent. And the neurologist, I only had him for 3 or 4 years but again, quite competent and willing to listen and explained procedures. I cannot say enough about them, they are both quite good. Every time I call, I can get in quickly.
    - James W.
  • A
    Herndon Clock & Watch Co
    Mr. Lam has been very accurate with his estimates and he dose the work within the time he says. For me, has replaced a part of the clasp on my Omega wristband. When I took it to a jeweler to have the work done they kept the watch for over a month and then came back and told me that in addition to repairing the wristband they would have to perform maintenance to the tune of over $500.00. Mr. Lam gave me a quote and a two week window (to order the part) and sure enough the watch was done for the price and in the time frame he quoted. I bought my wife a Rolex (online) for her Birthday and within months it was not keeping accurate time; I sent the watch back to the seller and they (supposedly) serviced the watch and sent it back; within a month the watch stopped running and I was afraid I had been taken! I went to Mr. Lam and asked him to first verify that the watch was genuine and then let me know what was wrong. He took the watch detailing the specifics and in two days verified it was genuine but that it needed to be serviced (lubricated and cleaned) his price was in-line with what I had read a major service/overhaul should cost. When I got the watch back it looked better than when I received it from the seller; it was like new, the crystal was buffed, the armband watch case were cleaned and also buffed with all the surface scratches removed. Since then the watch runs perfectly!!
    - EDGAR C.
  • A
    It was a positive experience. They seemed very professional and replaced the batteries right before my very eyes. I've had them replace batteries over the years, but their price hasn't really increased much. The person that does the watch repair seems to know his watches.
    - PHIL R.
  • A
    Monte's Chapel of the Hills
    We worked with Brian. We had an awful experience with my father passing away. Brian did everything he could possibly do to help turn things around to where it was a great experience. He worked very hard to make the healing process easier. He went above and beyond to where myself and my family was in awe. I wish their was a Brian in all fields of work. He cares about you and goes leaps and bounds to make sure that the stress level is lowered. I would highly recommend him and Monte's Chapel of the Hills.
    - Joyce & Mary Ann S.
  • C
    Riley & Sons Moving & Storage
    I really enjoyed working with the Riley team.  As you might expect from a family owned business, everyone you talk to is a family member. They're very responsive & care deeply about their business, their reputation & their customers.
    The only problem we had is that some of our furniture sustained some significant damage. We have a bookcase, a china hutch & a desk that are wood with leather inlays in a few places.  They stored these pieces with something else sitting on top of the leather, which now has the imprint of the padded blankets stained in white on the black leather.  It's a 2-fold problem, both with how things were stacked & with the apparent level of moisture in the warehouse.  Another piece of furniture somehow got scratched - gouged, really - unfortunately in a prominently visible spot.
    I will say that Kevin Riley looked at this damage & was upset about it, & vowed to make it right. He was very fair in his approach to compensating us for the problem.  We are still working through the repairs, but I'm pretty confident that Kevin will stand behind it.
    I don't think I'd use their storage for such a long period, because they're more used to storing things for shorter periods & their facility seems set up for that.  Or I would make sure to go there & ensure things were stacked properly.  For shorter periods I wouldn't hesitate to use them.  Their warehouse is super clean & they're great to work with.
    - Monica H.
  • B
    I've got diabetes and other problems, and they conduct classes and special treatment. They have nurses on call, so I can call if I have any questions. They have been very helpful with this. My wife has ileostomy. They have been very good with answering questions on how she could handle that. They seem to be very responsive in coming up with answers. They provide great service. My wife had some shoulder trouble. They now include acupuncture as part of their treatment. We can get in within a short period of time. They are available by phone or e-mail. We can leave messages and they would get right back to us quickly. They arrange to fit us in. They leave some time open every day to try and fit people in who have to get there in a hurry to see the doctor. The staff is very, very friendly. They are very nice people who always answer our questions. We have to be proactive. Right now they are doing construction as they are expanding their operation. It's a little mess getting in there.
    - Paul H.
  • A
    Heirloom Storage
    I've been to several storage units around San Rafael and Novato before checking out Heirloom Storage. This place is quite the facility. Very secure with cameras and gates, immaculately clean, and the price is the same or better than other self storage units. I never thought I would need customer service in a self storage facility, but since I go there a few times a month, I'm glad I checked this place out. It is operated by the owner, Peter, which is probably the reason for such professional service.
    - Bob G.
  • A
    - PHIL R.
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Professional Services in San Rafael

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