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Plumber reviews in San Rafael

  • A
    Westward Builders just finished a wonderful construction for a new studio on a hillside. A big part of the job was excavating the hillside and build a huge retaining wall. We did not even dream that it could go so smoothly and be so aesthetically pleasant. The wall is a real piece of art and the look is very trendy. Somebody told us that it is very hard to find somebody in San Francisco to do this design . Terry Keast knew exactly what to do and helped us all the way with judicious advices. Stunning results. He gave us the best proposal for the job and he kept the expenses very close to the allocated budget even though he had to do more work that planned at the beginning. His crew was very skilled and efficient. All the workers were delightful, hardworking, punctual and discreet. They worked hard to save as many plants as possible when choosing the path for the heavy equipment. The job was done professionally and in a timely manner. The result is so stunning that even the inspector was amazed and opened big eyes in admiration when he came to check. As you suspect, we highly recommend Westward Builders. Our next door neighbor already hired him for a job.
    - Micheline M.
  • A
    Perfectly! Roger is very easy to work with and completely open to the requests and ideas of the clients. The job was bid accurately and completed in a competent and timely manner. His carpenters are exceptionally skilled and in addition have very good taste in terms of how things should be done to bring about the desired effect. This job consisted of removal of old tile, tearing out carpeting, redoing a shower, and installing large carrara marble tiles with heat under them. They installed a free standing stone tub as well. All perfectly executed and artistically installed. My wife and I could not be more pleased with the result. It was a pleasure to work with Roger and his crew and he is definitely on my "will call again list" for any future work. We cannot recommend him highly enough.
    - Laurence L.
  • A
    The job went very well. Roger and his crew stayed on top of it even when the counters and cabinets were delayed by other vendors. They found innovative ways to handle problems that were not anticipated, when they arose and found and administered outside subs when needed, getting bids to help with the budget. Roger did a "labor only" bid as we provided cabinets and counters. I am not sure I made the right choice to do that - but it was expedient and Roger went with it. Rogers charges were reasonable and we reimbursed costs of hardware items that he got. If I were to do it again, I would probably ask for a complete bid - but that was my choice. Roger was always responsive and available when I had a question. He always gave me an idea of where he was on the job and what we needed to do. Ron L
    - ron l.
  • A
    I reached Clark on Friday evening and he promptly showed up on Saturday of Memorial Day Weekend. He was a good listener, identified the plumbing problem and clearly knew his business. The issue of my clanking pipes called for some investigation, and he got straight to work, crawling under the house, diagnosing, and coming up with a solution. He returned a couple of days later with all of the parts and materials, and every single issue has been resolved (replaced old gasket in toilet, sealed crack in sink, added air valve to silence pipes, adjusted water pressure). A very nice man with a methodic approach. I would call him again in a heartbeat. Fair pricing, too.
    - Claire D.
  • A
    Roger and team were GREAT!!! Roger went out of his way several times to make sure the project ran on time, was the best it could be and even added in some things I hadn't thought of on his own (no cost). We redid the floors, lighting, paint, fixtures and vanity (which required plumbing work) in our hall bathroom and it took a little less than two weeks. He even helped us save the height measurements we had marked on one wall for our 3 kids by finding the perfect size board to transfer it to before we had to paint over it. There was a snafu with our tile delivery (tile company's fault) and Roger drove all the way to San Leandro to get it for us so we wouldn't stall on the work. He stayed in constant contact and was incredibly responsive. I would absolutely hire him again. Anyone would be lucky to get his time and team for a project.
    - Denay S.
  • A
    Great, I love my new bathroom it���s exactly what I had hoped for! The crew that worked on the project were wonderful. I had never hired a contractor before and they helped me make good choices and guided through finding the resources I needed for the products I needed to get. My favorite thing though was that everyone treated my dogs very kindly and gently.
    - Phoenicia T.
  • A
    Wonderful! The owner called to reschedule an appointment to a better time for me. Then called again to confirm. The service was performed with no fuss, after he thoroughly explained everything, including options. Excellent!
    - Linda W.
  • A
    Roger and his crew did a wonderful job! Very knowledgeable and experienced. Gave great suggestions. Easy to work with. Responded quickly to phone calls and texts. Good work ethic. Showed up on time. Always cleaned up at the end of the day. We love, love, love our new bathroom!!
    - Paige M.
  • A
    Roger responded to our first inquiry promptly. Within a week, we completed a walk thru and prioritized our projects. Roger helped us envision a staged remodeling approach, aiming to meet our style preference and to increase our home's value. He provided reasonable estimates, and also helped us modify the projects to fit our budget. Roger guided us through the process and provided us with multiple options to address unexpected issues. He was always available for consultation. Roger and his crew completed their work diligently and thoroughly. We have referred Mt. Tam Construction to our friends and colleagues due to their value and quality.
    - Lisa S.
  • F
    We had Pagan Construction come out to remove the bathtub upstairs, put in a shower and remodel. We also had them fix the ceiling in the downstairs bathroom to remove all of the damaged ceiling. When they finished the job, light switches in the upstairs bathroom were backwards. The on switch was the off switch and vice versa. Additionally, grout in the shower cracked and in some places it was nonexistent. The closet doors that they installed were supposedly custom made, but were extremely flimsy. And they were cut incorrectly. The manager/owner, Brad was pompous and extremely aloof. We had the company come out and fix portions of the shower, but we were so done with them that we moved on. We are currently remodeling our home and parts of the downstairs bathroom. My current contractor removed the downstairs ceiling and brought to my attention that the prior work done on the ceiling had been covered up with sheet rock and the molding and damaged original sheet rock was left in place. I was able to overlook the poorly assembled and ill fitting closet doors, the grout in the shower and the backwards light switches, however I cannot overlook The decision by the workers of Pagan construction to leave sheet rock that I clearly instructed to be removed ...to be cover up mold with another piece of sheet rock. This involves my family's health and well-being.
    - Susan W.
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Plumbers in San Rafael

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