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Moving reviews in San Mateo

Real People ~ Real Reviews ~ Real Results

  • Things went very well. It took longer then I had thought it would but then I have not moved in many years. Plus, things always take a bit longer then one thought it would. They were three guys and they worked very hard and fast.
    - Carsten H.
  • Working with NorthStar for our move was great! From the first phone call to Edgar’s team on moving day, everyone who helped us was professional and efficient. They included a fourth person on the moving team for free, and they all worked carefully moving us from a difficult walk-up apartment to an even trickier split-level townhome. We will definitely work with and recommend this company again.
    - Audrey G.
  • The whole entire process was handled with professional aplomb! We are more than pleased with the service of North Star Movers. From my inquiry online to the confirmation and scheduling and from the day of the move to the payment of our transaction as well as my many email questions and their quick response and reasonable pricing – the whole entire process was handled with professional aplomb! The whole crew from the office to the actual movers were – to put it simply – TOTALLY AWESOME! The movers showed up on the big move day clean, uniformed and ready to go. They put in a lot of effort, labored real hard, and all throughout each lift and backbreaking piece of heavy lifting or balancing any of my odd-shaped pieces of furniture, boxes and outdoor items – they were super careful and gave great regard to our possessions. They asked, I answered, I asked, they responded – there was no miscommunication, no hiccups or misunderstanding. Thank you, EDGAR, you’ve done a fine job. So if you value such qualities in a moving company or any company – then you cannot go wrong with North Star. Hopefully, this house will be my last big move but if not, I know that North Star is the one to trust. The other things that I should mention is that – they were very detailed oriented in the items they moved. For instance, they pointed out a “dent” on my buffet table and wanted to show me before they moved it. I appreciated every effort they took in putting the furniture where we had instructed them and they were very accommodating and patient. Again, I must say that EDGAR was a pleasure to work with and I would absolutely recommend these movers – they were the BEST!
    - Leah W.
  • Team was fantastic. They kept me up to date on their arrival and arrived on time. The team treated everything with care and worked quickly. Nothing was damaged and everything was set up properly. They were extremely professional the entire time.
    - Adrian W.
  • These guys were great! Roger and his team were very professional and made the move a great experience. Came right on time and helped us pack up and disassemble our furniture for us. They move fast and were careful with everything. Everything arrived at the new apartment with no problem. Would definitely use these guys again!
    - Transon N.
  • The move couldn't have gone smoother. Angel and his team did fantastic work. They showed up earlier than expected, and finished within 3 hours, on the dot. Everything was shrink-wrapped very well, and we could tell the team took great care to make sure none of our items were damaged during the move, and even advised us not to shrink wrap certain canvases due to concerns about moisture and resulting mold/mildew - very valuable insight. Wouldn't hesitate to hire again, and in fact, we're planning to do just that when we need to move back into our place in a few months!
    - Kyoungjoo K.
  • It went very well. They were on time and very professional. It was a tough move: Rainy. Stairs. Lots of stuff. But, no problem. They wrapped everything and took great care. They got everything to right locations. Note: they also sell used moving boxes: good for the environment and saves money!
    - Edmund D.
  • very difficult job,white red moving was the only mover that would even take it on,i tried at least 8 movers and each said that they couldn't do it,price was very reasonable,we'll definitely hire them again.
    - lisset a.
  • It went very well. The movers are professional, respectful and very efficient and hard working.  They definitely exceed my expectation. Not only they moved our stuff, but also accomplished a couple of tasks that we thought were not possible to do without reassembling the items. For example, they were able to move our monster heavy wardrooms to upstairs bedroom without reassembling them. which saved us a lot of time. They are patient and flexible. I have changed my mind several times in regards to how and where to put certain furniture and they were very patient and accommodate all my requirements. Couldn't be happier with these guys! 

    - James P.
  • Scratched new hard wood floors. Refused to take responsibility for their error even though I warned them not to drag the furniture. Broke the screws on one of the televisions after insisting they knew what they were doing.
    - Lawrence G.
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Moving Companies in San Mateo

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