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Medical Specialist reviews in San Mateo

  • C
    I called to make an appointment for a check-up. The next available appointment was about a month out. It seems as though they only do physicals in the morning for that particular doctor. A few weeks later I had to move up my appointment but none were available with the doctor I had chosen. So I opted for another doctor.
    The physical check up was fine. The doctor answered my questions and was pleasant and helpful.
    The issue I had was with the billing. The doctor had ordered a lab test (that he normally orders for physicals) that was not covered by the insurance (but is apparently covered by other insurances) so I had to contest the charges with the insurance, Mills and the doctor. It was a huge hassle. It wasn't until the near end that I was able to get someone from Mills/Sutter Health to help me with my claim. Before then, there was a lot of passing the buck (i.e., and quot;You need to talk to so-and-so...and quot;).
    This is not only an issue with Mills/Sutter Health processes. The processes within the insurance as well as the doctor's office/group contributed to the issue.
    - Joe C.
  • A
    She is my cardiologist. She is very competent and does the job right, otherwise I would not be using her. I think that her service is really good. I am very happy with her. The office is first class and I have not had problem with her.
    - Ralph B.
  • B
    It is a great place. The specialist I visit there is great too. The primary care physician I don't care for him as much. When you're going in there for cough and cold it's a cattle call, but when the shit hits the fan and you really need people who know what they are doing, I think they're great.
    - James R.
  • A
    I had to have 4 hernia surgeries and went to Kaiser in Santa Clara because I did research on all the doctors.I had consaults with all and they explained everything in detail to make me feel comfortable. There bedside manner was great.
    From then on when I had to have 3 more surgeries for the same thing just because my body was not reponding and they kept coming back so I continued to go to Kaiser in Santa Clara. They were wonderful. Can't say enough great things about these doctors there or the nurses, and the whole staff. Anything you needed they would get for you. Everyone was so nice and comforting..Everyone explained why and what I could expect. I do have the best Primary Care Doctor and OBGYN in Redwood City but for surgery Santa Clara is the BEST! My last surgery was very complicated but they did everything they could so I would not have to go through another surgery for the same thing again. I would reccommend this Hospital and their doctors to everyone which I have. You do have to get an approval from your primary care doctor or OBGYN but as soon as you do someone from Santa Clara Kaiser calls you right away to make an appointment for you to see the doctor you want. Like I said I can't say enough great things about this hospital, their doctors and staff. Would highly recommended this hospital to everyone who wants the best care out there.

    - Cathy D.
  • C
    They did perform the procedure but they misplaced and lost the results of my procedure and they did not inform the doctor about the result. I had to pay for another doctor visit to get the information out of them because people in the neurology department called them them directly and they actually went and looked up the result in the file. All the results were negative so there was nothing to worry about but I'm going to write them a letter and try to ask for an explanation because what would have happened had the results been positive, if I had needed medical help. And now, they just recently send me a letter that said this bill wasn't paid. Apparently they misplaced all the information that I gave them, including xerox of my card, when I first gave them. So they are asking me to send it within ten days and if I don't send it within ten days, they are going to hold me responsible. So I am going to write a letter asking for explanation on what really went on here.
    - Forrest W.
  • A
    It is easy access and quick. It is a clean, brand new facility. It is a medical center so I can go there almost without an appointment to see somebody so it is unbelievably convenient. It is like having your own private doctor being in a huge conglomerate. The building has a view, it is all stainless and modern wood. It is incredible. You can go downstairs and pick up you prescription. You get your eyeglasses there. You can do anything you want there. It is pretty nice. They do a lot of stuff. It is not a hospital but a medical center but they can still do all kinds of exams there. They are all general practitioners to my knowledge but I think their specialties are really sports injuries.
    - VALERIE A.
  • A
    After having gone to two other allergists over a period 5+ yrs, this is the first doctor who discussed a plan to treat (get rid of) the allergies and not just treat symptoms. It will take a few more years to know if the treatments have worked, but we are hopeful. He and his nurses are patient and thorough. They provided research articles on the treatments. I was very impressed with the info and organization of the practice. Have already referred others to them. Am more than satisfied.
    - mari J.
  • A
    Dr. Lee is very personable and competent. He is a great doctor and he is very professional. He provides a good service and he seems interested in my health care. He speaks to me like an adult and he doesn't talk down to me.
    - james e.
  • A
    Dr. Cai is just excellent. She's very understanding, compassionate, and caring. She provides excellent work, and makes sure to stay up to date in her field. There's never a wait time, just so long as you schedule an appointment. She is popular, which can make it a little difficult to make an appointment. But she's reasonably priced and responsive.
    - SHARON T.
  • A
    I had very bad allergies and went to an allergy clinic that was terrible. Hours for shots kept changing, doctors left, etc. I went to Dr. Engler and found a truly gifted doctor. He has spoiled me on how I feel all doctors should treat patients. They did the evaluation and now after a year my allergies are much better.
    - GARY S.
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Medical Specialists in San Mateo

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