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Garage Door Repair And Installation reviews in San Mateo

  • F
    STAY AWAY FROM THESE GUYS Precision came out and arrived on time, and then it went downhill. My garage door stopped working, and after hearing me describe the situation, the tech, Sheridan, began telling me everything that was wrong. First he said the motor was shot. Then it worked, so he said it was the chain. But that was clearly moving, so he said it was the door track. But there was no visible damage, so then it was the mounting. Then he told me that the whole thing was improperly installed and couldn't be repaired. He said that the ONLY way to fix it would be to create clearance to mount it properly by *shrinking the size of the opening*. He wanted to install 2x4s on either side, which would of course require him to sell me a smaller door, and then he'd need to replace the motor as well to comply with a new battery back-up law. His verbal estimate: $2800 As he was leaving, he actually asked if I'd write him a positive review on Yelp! Amazing. I called another company (found through Costco) and he diagnosed problem. One hour and $160 later and the door works just fine. I told them the story of Precision Door and he just shook his head and laughed and said, "I'm glad you didn't fall for it." Worst part was, I paid Precision $50 for the inspection. I paid $50 for them to lie to my face.
    - DAVID C.
  • A
    Halcyon Overhead Door
    Great. They were proactive in reaching out to me and flexible with my schedule. The garage didn't display the issue while the technician was there, but he still figured out what the problem was and made adjustments.
    - Elizabeth K.
  • A
    Integrity Garage Doors & Gates
    The springs on my garage door broke Friday evening and I requested quotes on Yelp. Dean was the only company who could replace the springs on Saturday. Dean called me at 1:24PM and told me he can be at my house between 4PM and 6PM. Dean arrived a little after 5:00PM and replaced the springs by 5:40PM. He even checked the hardware on the garage door, lubricated the rollers, and adjusted the motor of the garage door opener. Dean was very courteous & professional and took the time to answer all the questions we had about the garage door and its maintenance. We had a very great customer experience with Dean and highly recommend Dean and Integrity Garage Doors and Gates to everyone who reads this post!
    - Herbert S.
  • A
    Called Precision Door service on a Saturday noon, and the service person was at my door at 6pm. James, the service person, was the most informed at the job, and gave me a clear picture of the problem. He clearly laid out the various repair options at hand, the mid-term and the long-term picture. He replaced the problematic part and got the garage door opening and closing within 30 min. Was a very friendly, easy person to work with.
    - Lakshminarayan B.
  • A
    Door Pros Garage Door Co-Burlingame
    They submitted a reasonable bid, not the cheapest. They show up on time both for the estimate and for the work and got the job done on schedule and in a timely fashion with the new garage door working smoothly and efficiently.
    - Steve M.
  • D
    Ace's Garage Door Repair & Installation
    The crew arrived several hours late and within the first five minutes I need to be an additional $ 179 for the service. Lesson learned, if I buy any more coupons from Angie's List, I will be very careful about what I am buying and make sure that the services i receive are inclusive rather than having to pay added fees.
    - Dave S.
  • A
    This was one of the best experiences we have had with a contractor, from the excellent communications with a live operator to set up the appointment all the way through to the completion of the project, which involved installing a new motor and accessories. After setting up the appointment, we were emailed a list of the technicians with photos and told which technician would make the service call. In our case, it was Chad. He called ahead to let us know when he would arrive within the window that we were given and he did arrive promptly as expected. Chad was knowledgeable about our older system and clearly explained the options to resolve the problem. We opted to put in a new system with all new accessories rather than replacing a motherboard or motor which was a less expensive way to go. Chad was very meticulous about the installation, explained everything to us about maintenance, which is minimal, and the door is much quieter than it was with the previous system. He was personable and eager to answer any question and to make sure that we were completely satisfied, including programming our cars to the new system. We highly recommend Chad and this company for any garage door issues.
    - Kyn D.
  • A

    I know it sounds simple, but it is so nice to get a call on the day of service, to let you know a closer time frame of what time

    they will be there. The appointment was  from 10-12, and Cory called around 10, to tell us that he would be there around

    around 11-11:30. If only other "service" people would do this, it would be great.

    Cory was both friendly and professional, explained everything that had to be done , it took over 2 hours, this Liftmaster has some great features, nice lights, that you can adjust how long they stay on or how bright, , safety features., and ease of use, plus more ,this unit is smooth and quiet.using the belt drive.

    With the special features  of the keypad, and the remotes. , both have a lot of great  options. The work space was cleaned up after his installation, and Cory went out of his way to make everything was done to our satisfaction and we were comfortable in using the new gadgets.

    The garage is right below my bedroom, the difference of how quiet this motor is  remarkable.

    the remotes are easy to use, and the keypad has better options then my old one.

    I would recommend this Liftmaster 8550 to anyone who is  interested in buying a new garage door opener and certainly

    recommend Precision Doors to install them.

    Getting it on Angie's List, and dealing with Precision Doors  was one of my best home improvement decisions.

    - roberta w.
  • F
    Neighborhood Garage Door Service of Bay Area
    Be careful!  Mis-leading sales tactic(s).  They do (eventually) show up, but charge you an arm and a leg to get work done.  Sales rep consistently said that I could get a quote from the technician while they were in route -- completely lied in the process.  Did not mention an $89 just to show up fee.  Technician called and said that they could only quote work after looking at the spring .   Ended up charging me 2X how much other friends of mine have gotten their springs replaced for.  Even with the buy one get one half off deal. 
    Would have rated higher had the sales rep not been shady when talking with me.
    - Brice W.
  • A
    Elite Garage Door Repair
    My experience with this company was great! my garage door didn't open and i called them and had to text them few pictures of the garage door. The person that i spoke to over the phone, saw the problem and she was able to give me estimate for the repair. She also was able to schedule me a meeting with the technician so he can come and fix it. 
    The technician came on time and he already had the parts to replace. The work that he did took less than 2 hours and the garage door was back to work.

    - Jessie N.
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Garage Door Repairs in San Mateo

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