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House Painting reviews in San Mateo

  • A
    Dan is extremely professional, highly responsive, and very communicative. He was easily reachable by phone, text, and email throughout the whole process. We were debating between several contractors during the hiring process, and Dan's communication style was why we went with him. He and his subcontractors did great work (our house looks beautiful!). Also, he solved any issues that came up during the project. We had a problem with one of the subcontractor's work (siding), and Dan helped resolve the issue. We were very happy about that because he stood by his work and his sub's work.
    - Dustin U.
  • C
    Ok. The crew was rather sloppy. They had to return to finish all the detail they missed, and clean up the sloppiness. They got paint on our brick patio, and got part of the roof shingles with the spray. I felt more like a project manager, than the customer as I had to show them a laundry list of what had to be touched up or still had to be painted. I was disappointed that the project manager didn't reach out to see if I was satisfied with the work.
    - Michael G.
  • A
    not only did Paul do an excellent job, from the time the quote was completed until the job was completed, he was extremely reliable, a perfect gentleman, and all-around nice person. when an issue came up with the finish on the front door, he pursued it and ensured it was properly taken care of . would hire them again any time!
    - lawrence r.
  • A
    After we met and spoke to many construction and home improvement companies, we came to a conclusion to hire Gal and his team of professionals at SOD builders for our large scale remodeling which was to remodel more than half of our house including: The kitchen, bathrooms, bedrooms and our 2 cars garage. All the remodeling spaces we tore down and rebuilt based on the new design that was done by Gal after our meetings where we shared our vision, ideas and goals with him. During the work at the house, all of the involved people that did the actual work and Gal who managed them, they were all very skilled, hardworking people and professionals. All of their work turned out to be perfect. In this review we want to express our satisfaction and thanks to Gal mainly as he always heard to our concerns, questions and made sure that all of them will be nothing else than just easy issues that were solved professionally. We highly recommend all of them including SOD builders.
    - Hanna G.
  • D
    Alex was prompt in scheduling for an estimate appointment. However, after initial visit I never heard from Alex since and its been a few weeks. I suppose my job was too small for his company to waste their time to provide an estimate and service.
    - Martin S.
  • A
    It went well, Kelly was very responsive. He was prepared with all documents supporting his company. He had at least 4 guys at the job site and they were able to complete the job in 3 days. I appreciated Kelly's follow up once the job was completed.
    - Ann Marie G.
  • C
    It was the most stressful project I've ever been a part of. The workers sent by the owner were great. Hard workers that respected our home. The PM's (we had more than one depending on the week or month) were okay in the sense they reacted to my calls or text messages - they were mostly clueless what work, if any, were being done at my home. One day we have workers, one day we wouldn't. I was always promised a project plan of some sort, but never got anything. They use this online tool to track everything, but it was mainly to track what they already did and of course, how much I owe them. The owner Oren does really want to do good, but in my opinion he doesn't really do a great job operationally. His staff has told my wife and I countless times that they rarely know where they need to be until the night before. This is a terrible business plan considering the number of contractors in the Bay Area, but I also heard that's pretty normal. That's sad, just because you might have been really good at construction doesn't really mean to really know how to run a business. A project that was to take 4 months ended up taking 7. SOD wasn't the cheapest or most expensive. I went with them because the "sales guy" seemed VERY confidant that our project was "easy" and would be done quickly. Once the agreement was signed, I had to ask several time when they would start. I finally got an answer of July 4th that "someone" is coming tomorrow (July 5th). That someone did come and worked for about 3 hours taking out my walkway. Then I saw no one until the week after. I kept asking the sale guys what's going on - he said someone will give you a plan that I was asking for and then he was MIA. According to Oren, he fired that sales the month after we started but I think he's still on. The norm for the following 7 months was not knowing what's going on - when things needed to be ordered, what I needed to do (my responsibilities), when concrete was being poured, who was coming to install what. It was an ordeal that if you aren't prepared, you will stress out. The thing is, you can never be prepared if you have not gone through this before. I don;t know how many times I had to complain to Oren, who probably thought in the end was glad to see this project finish (in his eyes). I never heard from him and would have expected one last "thanks for your business", but again, contractors can be terrible business people. A few extra things to mention: Mario is solid. He and his team are the "finishers". Paint, trim, etc. He knows what he is doing. Jose the roofer is okay. Nice guy but I think for our tile roof he could have done better. We ended up redoing our entire roof to install insulation under the tile. The hardwood floor guy (can't recall his name) also solid. The framers and concrete guys were good, but be prepared to pick up nails and other small/sharp debris. We have two small boys and we still find things left behind. They also did the window install - solid. Our house wasn't level in all areas and they were able to install it and "cover up" it looking like it was off. The stucco guy did an okay job. For the new area, no issues (solid). The the stucco around the replaced windows, I'm still trying to figure out how to better blend it with the existing stucco. Torsten, one of the PM's, was great. He was doing his best to manage things and had my best interest at heart. Unfortunately, Oren pushed all the buttons. Alan, tried his best all the way from SoCal. And Tomer, nice guy but I really don't trust him. He would say things that were contrary to what needed to be done and even contradicted his own team and owner. He was winging it. Price: In the end, I would bring in my own sub's. I found out that I could have saved money if I got my own roofer, exterior painter, electrical, etc. Oren (the owner): Does care about his customers and workmanship, but he really should get someone to run the business operationally. I'm not saying its easy, but if you're going to commit to several projects at the same time, you better get good people to manage your resources and schedules if you want better customer service. I know SOD got some good ratings from past customers, but based on the project size, this wasn't successful project in my opinion. Maybe they are great for smaller ones, but this project maybe had too many moving parts. He'll probably claim that he has done larger jobs where customers were happy, and that might be true. However, this wasn't the case for ours.
    - Lance S.
  • A
    I'm very pleased with the results. Communication and attention to detail was very good. The bid price was about half of another more "white glove" service. I probably could have got it done for less, but this service is very professional and the entire experience gave me great confidence in their work.
    - John D.
  • A
    We worked with Allen and his team and sub-contractors from SOD builders on my master bedroom and master bathroom remodeling project that also included the addition of a walk-in closet. The remodeling project has been finished 2 months ago and I am still very happy and satisfied from the way it all came out. The master bedroom needed to be upgraded by removing the old carpet with a new modern hardwood floor, new coat of fresh paint, nice crown molding and wood shoe base, LED lighting all around with home automated switches and outlets, and new wiring for my home entertainment system. In the bathroom, they basically did everything from the removal of the old shower all the way to a new relocation of it with nice double sink vanity and lighting. The new walk-in closet was created by shrinking the master bedroom in few feet and extend it to the outside of the backyard. Allen put on all his skills and designing expertise and this was the main reason (to my opinion) why my remodeling project came out in such a success. When I asked his advice for the type and style of the new tile floor for the bathroom, his outstanding idea and suggestion was very impressive and his communications skills meet my needs too. All of the involved personal were very detailed and focused on the timelines and quality while making sure that the work will be completed as scheduled. I do have few more remodeling projects to do at my house and I will not think twice to hire Allen and SOD builders back again.
    - Wazu F.
  • F
    Showed up late for every meeting. Gave high priced quotation for roof work, which I was willing to pay for prompt service. Gave open quotation for leveling work. Gave incorrect and misleading advise on project. Knew that project needed to be on fast track, failed to follow up on permit process, failed to communicate status, received permit denial from State and failed to inform us of the information. His actions delayed project for over a month. Refused to return $1000 deposit. Implied that I was somehow at fault for exactly what, I'm not sure. It was a completely disastrous experience. Very frustrating, very expensive for me. I thought this person was experienced and competent and maybe he is, but his performance on this project was a zero.
    - Herb W.
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Exterior Painters in San Mateo

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