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Hardscaping reviews in San Marcos

  • A
    San Diego Premier Outdoor
    I cannot recommend Emily and her team enough! Emily has an amazing eye for design, and made our dream backyard a reality. My wife and I told her what we wanted, she made some great suggestions and showed us all of our different options. Her team came the next day to begin prepping our backyard for when the pavers arrived the following Monday. They always showed up early and worked incredibly hard to finish our yard several days ahead of the original schedule. Emily is a true perfectionist and her attention to detail is incredible - professionalism and craftsmanship at its finest. I highly recommend Emily and wouldn't even consider using anyone else!
    - Evan M.
  • A
    A J CRISS INDUSTRIES
    Job went very well from the start. The owner, Anthony, was really helpful as my design was not complete. They were always punctual, clean, communicated with me very well, and worked really hard. Leo did a great job managing the crew and letting me know what was happening. Would definitely use them again. Contract, change orders, and billing and accounting all were easy to understand and very timely. Thank You!!
    - michael m.
  • A
    San Diego Premier Outdoor
    I wanted to give a shout out to San Diego Premier Outdoor. I met Emily through her past employer. I was very upset to find out that she had left them. So, I decided to put my project on hold to see if I could find her. I loved her enthusiasm, her ideas for our yard and we just clicked. I felt that going with her would be the best option for me and my family. Well, as luck had it, a few days later, I ran into her at our local Albertsons. Turns out she lives not even a mile and a half from my house, and we shop at the same store!! She tried to get me to call her past employer back but I wanted to go with her and her ideas. I was super excited for her to be starting her own company. For me, I wanted to go with Emily, the company was irrelevant. Emily and her crew got my entire job done in two days! Amazing! It turned out gorgeous and we can't wait to furnish the spot and have friends over. I would HIGHLY recommend Emily and San Diego Premier Outdoor!
    - Lorri W.
  • A
    INSTALL-IT-DIRECT
    Our front and back yard were just completed by Install It Direct - I am not an outdoor person, whatsoever; however, for the first time in years I am excited about spending time outside with my kids and dogs! For Consultation and Design, we met with Emily and instantly hit it off! It's so rare to find people who genuinely love their job and are eager to satisfy their customers in this area and industry - from beginning to end, Emily hit out of the park! She is so knowledgeable, meticulous, and enthusiastic; a true professional who is passionate about her work, her team, and her customers! For Demolition, Construction, and Finishing, we had Rufino's crew who were nothing short of amazing. They were courteous, polite, always on time, and some of the hardest workers I have ever seen. These gentlemen are truly experts at their craft and the work they did to transform our yard was exceptional! I'll never be able to thank them enough! If you're ever in the market - I would highly recommend Emily, Rufino and the rest of their crew!
    - Dusty E.
  • A
    INSTALL-IT-DIRECT
    We hired Install-It-Direct for our backyard remodel project and could not have been happier! Our project manager, Emily Ayala, was fantastic - listening to what we were looking for, putting together a great design and producing beautiful results on time and on budget. The site crew, led by Fernando Alverado, did a great job and kept the worksite organized and accessible. We felt the pricing was fair and are thrilled with our new backyard. We highly recommend Install-It-Direct!
    - Todd M.
  • A
    INSTALL-IT-DIRECT
    In preparation for putting in a patio, side walkway, and widening the driveway(all with pavers) we researched many companies and poured over the reviews. We obviously made the right choice because we are very pleased with the quality of work and thrilled with the final product. Crew Fernando H was always on time, friendly, professional, courteous and our toddler enjoyed every second of watching them work. Emily stayed on top of everything, gave regular updates, and delivered what she promised. We highly recommend!
    - Becky S.
  • A
    INSTALL-IT-DIRECT
    Margarito did perfect job, he works so hard and efficient. He finished project much much quicker than I thought. In shorts, great job. Emily helps me a lot during project and always there as I have any question
    - Lu X.
  • A
    INSTALL-IT-DIRECT
    Install It Direct just finished installing pavers and turf in my backyard and completely transformed it. From the start of the process Emily listened to my ideas, made sound and reasonable recommendations and worked with me to design and create an amazing new space. She is very knowledgeable on hardscape and went to great strides to make sure we were thrilled with the outcome. Alex and his crew did an amazing job and worked hard, including Saturdays and into the evening when necessary to make it all happen. All of the guys were very pleasant and respectful of our home. I can���t wait to entertain in our new backyard. If you have a project I would highly recommend hiring Install It Direct, and ask for Emily!
    - Patty B.
  • A
    California Smartscape
    Overall, it went great. We waited a year to write this review because we wanted to see how everything held up, in case there might be any issues that arose after the initial install. Among the firms we interviewed, California Landscape was the most flexible in trying to meet our budget goals while also meeting our overall design intent. Their professional landscape designer, Jesse, did an excellent job listening to our high-level intent and our ideas, as well as contributing his own suggestions. His cost proposal(s) were thorough and included options that we could potentially subtract in order to stay within budget. He delivered beautiful color 3D design drawings that included pictures of proposed plants. Key element of the new design were (1) replacing all concrete with pavers, (2) removing rock that covered the front "lawn" & side gardens and replacing it with more tropical looking gardens, (3) removing the wood deck and installing a 2-tiered paver patio, (4) removing the Bermuda grass and replacing it with artificial turf., and (5) removing a palm tree that was blocking lake views. After the design was signed off, construction was planned. Construction began roughly on time and went largely as planned, although the project took a couple of weeks longer than the original 4 week schedule. We were well informed of each step and each day's and week's plans. Crews were efficient and courteous. The project manager, Leo, was diligent, although he was managing a large number of jobs (more than we expected), so he wasn't on-site quite as often or for as long as we were originally expecting. As any issues arose (either as noted by California Landscape or by ourselves), they were openly discussed and quickly resolved. Some resulted in slight cost increases, others resulted in slight decreases. We felt pricing of any changes was fair and California Smartscape was very straightforward to deal with. They were very professional and we had no major conflicts. At the end of construction, the resulting landscaping looked beautiful, although obviously many of the plants were still quite small and hadn't grown in yet. We received many compliments right away from people who saw the front & side landscaping. We also received many compliments from people who saw our rear landscaping (the house is on a lake and boaters frequently pass by our back year). We were delighted with the way it looked. The only significant glitch that we ran into for the construction part of the project had to do with a railing that we wanted on the raised rear 2-tier paver patio. Although we technically didn't need a railing because of the height of the decks, we wanted one. California Landscaping was not willing to take on the railing portion of the project themselves, but they said they could refer us to a railing contractor who could provide what we wanted. Unfortunately, when the recommended railing contractor showed up, he passed on the railing project because it was not a simple type that he only does. California Landscaping was unable to help us at all once the railing contractor punted, so we were left on our own to source it. That turned out to be problematic. We eventually got it done, but the railing part took much longer than we wanted and it cost quite a bit more than we had planned on. The final result looked great and turned out great, but the railing part of the whole process was painful. The railing aspect of the project was another reason why we delayed our Angie's list review - we didn't want to provide a review until the full project was completed - including the railing. Then the heavy, heavy rains came in the winter of 2017. It was a good opportunity to see how the full landscaping (installed in the spring & summer of 2016) would hold up. We had a 1-yr warranty so we were still well within the warranty period when the winter rains came. Well, the rains prompted some settling of part of the raised 2-tier deck, which caused a section of pavers to tilt upward. The deck area also puddled significantly due to the settling. So, we pointed out the quality problem to California Smartscape. The company owner, Robert, came out to inspect it himself and immediately committed to repairing it back to new. Cost was never discussed, but the repair was done without any cost to us. A couple of weeks later crews were dispatched to repair the paver deck settling problem and they did an absolutely first class job at the repair. It looks brand new and we're confident that the settling problem won't recur. The company held up to their high standard of quality from design, to construction, to any subsequent fixes that were needed later on. We would (and have already) highly recommend California Landscape.
    - Geoffrey J.
  • C
    Pablos Landscape Service
    Please get your quote and what you want in writing from Noe. He came out to do my yard and I gave him a drawing (with a list) of exactly what I wanted. He agreed and quoted me $4,000 to begin the following week. I came home from work and only half the job was done. When I reminded him what the agreement was he denied it stating he never agreed to do it. I had requested that there be flowerbeds around the house, but instead the sod went all the way up to the house. He did fix this by cutting out some of the sod (but not all the way around the house) , but that left me with improperly placed sprinklers. There was also a problem with my water valve to the pool no longer working when they finished the job. When I called to inform him be asked "Are you sure it worked before we did the work". Yes, I'm quite sure! They did come out and fix it but left without even telling me it was completed. I would not hire them again. I fault myself for not getting his quote and description of work to be performed in writing with a signature.
    - Jennifer S.
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Patio Pavers in San Marcos

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